Study Ecommerce Convenience Marred by Delivery Frustrations

Study Ecommerce Convenience Marred by Delivery Frustrations

A recent Descartes study reveals that despite the continued growth of online shopping, customer satisfaction with home delivery is improving slowly, highlighting persistent delivery challenges. The report emphasizes that retailers should focus on consumer demands for cost, speed, and personalized delivery options. Optimizing service processes and addressing these needs is crucial for enhancing the overall shopping experience and improving customer satisfaction in the e-commerce landscape. Retailers must prioritize these factors to remain competitive.

01/15/2026 Logistics Industry Insights
Read More
Edge Logistics Enhances Efficiency and Sustainability in Supply Chains

Edge Logistics Enhances Efficiency and Sustainability in Supply Chains

This paper explores how edge logistics helps companies improve efficiency, reduce costs, and achieve sustainable operations by optimizing distribution networks, leveraging data analytics, and implementing digital operations. The core of edge logistics lies in locating logistics facilities and services as close as possible to the end customer, thereby shortening delivery times, increasing customer satisfaction, and ultimately standing out in a competitive market. This proximity-focused approach enables faster response times and more personalized service.

01/20/2026 Logistics Industry Insights
Read More
Ryder Expands Transport Solutions with Cardinal Logistics Buy

Ryder Expands Transport Solutions with Cardinal Logistics Buy

Ryder System's acquisition of Cardinal Logistics aims to solidify its leadership in North America's customized dedicated transportation sector. By integrating Cardinal's strengths, Ryder will expand its market share, enhance service capabilities, increase customer value, and drive digital transformation. This acquisition signals a profound transformation in the North American customized transportation landscape. The deal allows Ryder to offer more comprehensive solutions and reach a broader customer base, further strengthening its position in the competitive market.

01/20/2026 Logistics
Read More
Key Tools for Global Ecommerce Success

Key Tools for Global Ecommerce Success

The International Station Business Assistant hides valuable features for boosting operational efficiency, including RFQ quotation hosting, automated customer service, intelligent product highlight extraction, and dormant buyer activation. The dormant buyer activation function is particularly effective, re-engaging historical but unconverted buyers, leading to low-cost sales growth. These intelligent applications streamline operations and help sellers maximize their potential on the platform by automating tasks and providing valuable insights to improve customer engagement and drive conversions.

01/10/2026 Customs Knowledge
Read More
Key Factors in Choosing a Reliable Freight Forwarder for Global Trade

Key Factors in Choosing a Reliable Freight Forwarder for Global Trade

Selecting the right freight forwarding company is crucial in foreign trade. It is important to consider both price and service, avoiding a focus solely on price at the expense of quality service. During shipment, pay attention to restrictions on liquid and powder goods and the packaging of fragile items. Understanding the volumetric calculations for air freight and express delivery is also essential to avoid unnecessary losses. By carefully choosing a freight forwarder, you can ensure the safety and timely arrival of goods. These tips aim to assist foreign trade professionals in achieving smoother logistics arrangements.

07/28/2025 Logistics Encyclopedia
Read More
Alibaba Ends EPR Service Amid Environmental Compliance Pressures

Alibaba Ends EPR Service Amid Environmental Compliance Pressures

Alibaba International will discontinue its EPR collection service for certain products in France by 2025, presenting new compliance challenges for merchants. Emphasizing environmental protection can enhance sustainable development for businesses. Merchants are advised to prepare in advance to ensure compliance in their operations.

08/04/2025 Logistics
Read More