New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Amazon Suspends Sellers Over Child Jewelry Certification Issues

Amazon Suspends Sellers Over Child Jewelry Certification Issues

Amazon has recently intensified its scrutiny of certificate fraud, leading to many listings being mistakenly identified as "children's jewelry" and removed, causing panic among sellers. This article analyzes the reasons behind the incident, pointing out that some sellers forging CPC certificates is an underlying cause, and the platform's upgraded review process is a direct cause. It also provides sellers with suggestions for self-inspection, preparing evidence, and actively appealing, emphasizing the importance of compliant operation to avoid future issues and ensure listing reinstatement.

12/31/2025 Logistics Industry Insights
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Chile Urged to Ease Border Rules to Revive Aviation Tourism

Chile Urged to Ease Border Rules to Revive Aviation Tourism

The International Air Transport Association (IATA) urges the Chilean government to lift border restrictions, including quarantine and PCR test requirements, and streamline vaccine certificate verification processes to boost aviation and tourism recovery. IATA also opposes the 'Mobility Pass' policy restricting domestic air travel. It suggests Chile learn from other countries' experiences and gradually ease restrictions while ensuring safety. The association believes these measures are crucial for stimulating economic growth and restoring passenger confidence in air travel within and to Chile.

01/19/2026 Logistics Industry Insights
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IATA Tightens Certification Rules for Air Cargo Handlers

IATA Tightens Certification Rules for Air Cargo Handlers

To comply with IATA accreditation, airlines and freight forwarders must submit proof of basic air cargo training for their employees. This can be an IATA introductory course certificate or a labor contract and social security record for current employees with at least three years of air cargo experience. The new regulation aims to ensure that personnel possess the necessary professional skills, guaranteeing the safety and efficiency of air cargo operations. This ensures compliance with international standards and promotes best practices within the industry.

02/03/2026 Logistics Encyclopedia
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WCO Releases Guide on Harmonized System Trade Compliance

WCO Releases Guide on Harmonized System Trade Compliance

The Compendium of Classification Opinions compiles authoritative rulings from the World Customs Organization Harmonized System Committee regarding complex commodity classifications. It holds the same weight as the Explanatory Notes to the Harmonized System, but focuses more on specific goods. This resource helps companies accurately classify products, reduce trade risks, and improve customs clearance efficiency. It is an essential tool for corporate compliance departments and trade professionals.

11/03/2025 HS Code Query
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In-depth Analysis of Overseas Warehouses: New Opportunities and Challenges in Cross-border E-commerce

In-depth Analysis of Overseas Warehouses: New Opportunities and Challenges in Cross-border E-commerce

Overseas warehouses, as a crucial infrastructure for cross-border e-commerce, are rapidly becoming a new highlight in international trade. This article explores the classification of overseas warehouses and their support role in cross-border e-commerce, analyzing their advantages and challenges under the current pandemic impact. It also provides strategies for selecting suitable overseas warehouses, offering sellers a competitive edge in the global market.

07/15/2025 Logistics Encyclopedia
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Understanding The Customs Inspection Process For Bonded Goods

Understanding The Customs Inspection Process For Bonded Goods

This article explores the management mechanisms of bonded goods under customs supervision, including the definitions and functions of bonded warehouses and comprehensive bonded zones, the processes for the entry and exit of goods, and the operational steps involved in customs declaration. It emphasizes the classification of different flows and highlights key points to consider in practical operations, providing comprehensive guidance and reference for practitioners.

07/17/2025 Logistics Encyclopedia
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Shenzhen To Louisville Air Freight Pricing Overview

Shenzhen To Louisville Air Freight Pricing Overview

This article provides air freight prices and flight information from Shenzhen to Louisville International Airport, including fare classification, flight schedules, and transfer services. Due to price fluctuations during peak seasons, this information is for reference only, and actual shipping costs should be confirmed with customer service. The article also emphasizes safety precautions for transportation and explains cost details to help customers make informed logistics choices.

07/22/2025 Logistics
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Mastering Effective Methods for Customs HS Commodity Codes

Mastering Effective Methods for Customs HS Commodity Codes

This paper discusses learning and memorization methods for HS codes in customs. By categorizing products, it effectively aids international trade practitioners in improving classification efficiency. The main focus includes divisions for various categories such as animal and plant products, chemicals, plastics, and wood. Clever mnemonic rhymes are also provided to help practitioners more easily grasp the complex HS codes, supporting a smooth customs declaration process.

07/21/2025 Customs Knowledge
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Understanding HS Product Codes and Declaration Elements: A Practical Guide

Understanding HS Product Codes and Declaration Elements: A Practical Guide

This article explores the importance of classifying HS (Harmonized System) customs codes and filling out declaration elements. Through practical declaration cases, it offers practical guidance for professionals in international trade and freight forwarding. The article analyzes the classification standards, purposes, and specific declaration methods for various goods, aiming to enhance customs declaration efficiency, reduce the risk of errors, and ensure the smooth progress of international trade.

07/21/2025 Customs Knowledge
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