Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Prosper Despite Higher Fees During Holidays

Amazon Sellers Prosper Despite Higher Fees During Holidays

Amazon's peak season report reveals that third-party sellers accounted for over 60% of sales, with small and medium-sized sellers showing strong performance. However, the report lacks specific data, raising concerns about potential adjustments to Amazon's fee structure. Sellers should be wary of the normalization of platform commissions. Strategies for navigating this include refined operations, channel diversification, and cost control. The lack of transparency in the report warrants careful consideration and proactive planning by sellers to mitigate potential risks associated with increased platform fees.

12/31/2025 Logistics Industry Insights
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Amazon Updates Seller Guidelines to Curb Violations Ensure Fair Competition

Amazon Updates Seller Guidelines to Curb Violations Ensure Fair Competition

This article provides a comprehensive guide for Amazon sellers on reporting violations. It covers all aspects of reporting, from choosing the right reporting channels and crafting effective complaint letters, to strategizing the frequency and number of reports. The aim is to equip sellers with the knowledge and tools to efficiently and safely report competitors' violations, protect their own rights, and contribute to a fairer Amazon e-commerce ecosystem. This guide aims to help sellers navigate the reporting process effectively and ensure their concerns are addressed.

12/31/2025 Logistics Industry Insights
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Amazon Introduces Second Buy Box for Thirdparty Sellers

Amazon Introduces Second Buy Box for Thirdparty Sellers

Amazon is reportedly planning a "second buy box" to address competition concerns between third-party sellers and its own retail operations. This initiative stems from an antitrust agreement with the European Union and aims to create a fairer competitive landscape on the platform. The second buy box would potentially give more visibility to alternative sellers, offering consumers more choices and potentially lower prices. This move is expected to alleviate some of the pressure felt by third-party sellers who often struggle to compete with Amazon's own products.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Strategize for Peak Season Returns and Reviews

Amazon Sellers Strategize for Peak Season Returns and Reviews

Facing rising costs due to Amazon's policy changes and peak season returns, sellers must optimize product quality, refine listings, improve logistics efficiency, and provide excellent customer service. Utilizing Amazon's 'Buy Shipping' service can effectively mitigate negative logistics reviews and safeguard store performance. Detailed operational management and building strong customer relationships are crucial for enhancing customer satisfaction, helping sellers navigate competition and achieve sustainable growth on the Amazon platform. Proactive communication and addressing customer concerns promptly are also vital for minimizing negative feedback and return requests.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Shift from Dropshipping to Branding for Global Ecommerce

Amazon Sellers Shift from Dropshipping to Branding for Global Ecommerce

The 'porter' model of cross-border e-commerce is facing challenges on platforms like Amazon, exposing issues such as logistics tracking, review risks, and quality concerns. Branding has become a necessity. Small sellers should prioritize profit, focus on specific product categories, and steadily build brand influence. Experts point out that the future of cross-border e-commerce will place greater emphasis on product quality, brand value, and user experience. A gradual and sustainable approach to branding is key for long-term success in the competitive landscape.

12/29/2025 Logistics Industry Insights
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Japans Amazon Sellers Face Stricter Consumption Tax Rules

Japans Amazon Sellers Face Stricter Consumption Tax Rules

This article, from a data analyst's perspective, delves into the JCT compliance issues on Amazon Japan, addressing sellers' concerns about the necessity of JCT registration. It explains the JCT-compliant invoice retention system, analyzes the potential impact of non-registration, and provides practical advice on registration timing, costs, and tax-saving strategies. The aim is to help sellers make informed decisions and ensure compliant operations. It sheds light on the complexities of navigating Japanese tax regulations within the Amazon marketplace and provides actionable insights for sellers.

12/29/2025 Customs Knowledge
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Amazon Warns Brands Over Compliance Amid Association Risks

Amazon Warns Brands Over Compliance Amid Association Risks

Recently, a large-scale delisting of brands occurred on Amazon US, suspected to be related to the joint liability mechanism and non-compliant operations, raising sellers' concerns about platform compliance. This article analyzes the background, possible causes, and coping strategies of the event, emphasizing that compliant operation is the key to survival in cross-border e-commerce. It reminds sellers to strictly abide by platform rules to avoid unnecessary losses. Adhering to Amazon's guidelines is crucial for maintaining a healthy and sustainable business on the platform.

12/30/2025 Logistics Industry Insights
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Indonesia Tightens Rules on Tiktok Shop Operations

Indonesia Tightens Rules on Tiktok Shop Operations

The Indonesian government has introduced new regulations restricting payment transaction functions on social commerce platforms and requiring data isolation, posing a risk of business 'separation' for TikTok Shop Indonesia. This move stems from concerns about data security and fair market competition. TikTok is actively responding, with CEO Shou Zi Chew traveling to Indonesia for negotiations, and sellers launching support campaigns. Businesses expanding overseas need to be wary of political risks, diversify their strategies, and operate in compliance to ensure steady development in complex environments.

12/30/2025 Logistics Industry Insights
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Michelinstar Steak and French Wine Now Available for Delivery

Michelinstar Steak and French Wine Now Available for Delivery

Experience a Michelin-star feast from the comfort of your home! This article highlights the perfect pairing of air-flown steak and French red wine, detailing the tenderness advantages of air-flown steak, the mellow aroma of French red wine, and the art of combining the two. It also emphasizes the concept of healthy eating, answers consumer concerns about safety and selection, and aims to provide readers with a high-quality gourmet experience. Enjoy the best of both worlds with this exquisite culinary journey.

01/15/2026 Logistics Encyclopedia
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