Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Douyins Reputation Score System Aims to Drive Merchant Sales

Douyins Reputation Score System Aims to Drive Merchant Sales

This article provides an in-depth analysis of TikTok's new Reputation Score rules for e-commerce, launched in November. It breaks down the three key dimensions: content reputation, product reputation, and service reputation. It also explores how the Reputation Score impacts traffic, conversion rates, and promotional activities. Furthermore, the article addresses frequently asked questions and offers practical methods to quickly improve the Reputation Score, helping e-commerce influencers navigate the new regulations and achieve business growth.

12/29/2025 Logistics Industry Insights
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Amazon Ends FBA Inventory Commingling for Sellers

Amazon Ends FBA Inventory Commingling for Sellers

Amazon FBA will end commingled inventory and transition to independent inventory management, aiming to combat counterfeiting and enhance brand seller advantages. The new rules will increase the cost and operational risks for counterfeiters, prompting sellers to shift towards precise operations, including product development, brand building, and inventory optimization. Cross-border e-commerce ERP systems can help sellers achieve multi-channel fulfillment, intelligent inventory planning, and financial transparency, seizing the growth opportunities brought about by the new regulations.

01/15/2026 Logistics Industry Insights
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UK Amazon Sellers Face VAT Freeze Risks Seek Protection

UK Amazon Sellers Face VAT Freeze Risks Seek Protection

New UK VAT regulations are impacting Amazon sellers, with Amazon withholding VAT and leading to fund freezes for many accounts. This article analyzes the impact of these new rules and provides strategies to mitigate the risk of frozen funds. These strategies include verifying account status, preparing supporting documentation, considering inventory relocation and withdrawal, utilizing tax-free allowances, and seeking professional tax advisory services. The aim is to help sellers navigate these changes, avoid fund freezing, and protect their earnings.

01/26/2026 Customs Knowledge
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Amazon Sellers Struggle As Ecommerce Slowdown Hits

Amazon Sellers Struggle As Ecommerce Slowdown Hits

US furniture giant United Furniture collapsed, and European Eve Sleep went bankrupt. Amazon and Shopee are also implementing layoffs, signaling a cooling trend in cross-border e-commerce. This downturn presents challenges for sellers. They need to actively adapt and navigate these difficult times together to overcome the obstacles and weather the storm. Resilience and strategic adjustments are crucial for survival in this evolving landscape.

01/04/2026 Logistics Industry Insights
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Sea Group Expands Shopees Southeast Asia Focus with Malaysia Push

Sea Group Expands Shopees Southeast Asia Focus with Malaysia Push

Sea Group, Shopee's parent company, is strategically readjusting its focus back to the Southeast Asian market, with a significant bet on Malaysia. This involves increased investment, including the construction of large-scale logistics parks, aiming to strengthen its competitive advantage, address logistical challenges, and improve profitability. However, the market remains highly competitive, and whether Shopee can effectively convert growth into sustainable profits remains a key challenge.

01/07/2026 Logistics Industry Insights
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Fast Fashion Giant SHEIN Expands Brickandmortar Amid Ecommerce Shifts

Fast Fashion Giant SHEIN Expands Brickandmortar Amid Ecommerce Shifts

While Shopee retracts its global operations, SHEIN expands aggressively, venturing into physical markets in Japan and Canada. By opening physical stores, building overseas warehouses and offices, SHEIN is accelerating the construction of a global physical supply chain ecosystem, enhancing operational efficiency and service levels. This strategic shift reflects the e-commerce industry's transition from a focus on 'traffic is king' to 'physical infrastructure is fundamental'.

01/05/2026 Logistics Industry Insights
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Indonesia Imposes New Ecommerce Tax Affecting Sellers and Platforms

Indonesia Imposes New Ecommerce Tax Affecting Sellers and Platforms

New Indonesian e-commerce tax regulations are now in effect, requiring sellers with annual revenue exceeding IDR 500 million to pay 0.5% income tax. This measure aims to alleviate fiscal pressure and promote market fairness. The new rules will directly impact seller profit margins and increase platform operating costs and compliance responsibilities. In the long term, a standardized tax environment will contribute to the healthy development of the Indonesian e-commerce industry. Sellers and platforms need to actively adapt to these changes.

11/03/2025 Logistics Industry Insights
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Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin e-commerce platform adjusts the standards for Douyin store products to enter the Selected Alliance, with the product return rate becoming a key assessment indicator. Merchants need to improve product quality, optimize after-sales service, and pay attention to data indicators to adapt to the new regulations and obtain more promotion opportunities. The new rules aim to create a healthier and more sustainable e-commerce ecosystem. Merchants should actively respond and realize the transformation from "traffic is king" to "quality is king."

01/04/2026 Logistics Industry Insights
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Jumia Sellers Gain Traffic with Optimized Product Listings

Jumia Sellers Gain Traffic with Optimized Product Listings

This article provides an in-depth analysis of key aspects for listing new products on Jumia, including pre-listing considerations, choosing between VC/SC Seller Center, using MangoShop ERP, product pricing, category selection, title optimization, detail page writing, and direct mail logistics rules. It aims to help sellers avoid pitfalls, efficiently list new products, boost store traffic, and achieve success in the African e-commerce market. The guide covers practical strategies for maximizing visibility and sales potential on the Jumia platform.

01/04/2026 Logistics Encyclopedia
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