Ebay Revises Refund Policy Shipping Rules for Australian Sellers

Ebay Revises Refund Policy Shipping Rules for Australian Sellers

eBay US has introduced a partial refund credit on final value fees, aiming to reduce operating costs for sellers. Simultaneously, eBay Australia has launched a delayed disbursement policy for accounts with substandard valid tracking rate, intended to regulate logistics services. Sellers need to pay attention to the new regulations and adjust their operational strategies accordingly. The US policy offers fee relief on partial refunds, while the Australian policy focuses on improving shipping performance and holding funds until delivery confirmation for underperforming accounts.

01/04/2026 Logistics
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South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Ebay Updates International Refund and Return Policies for Buyers

Ebay Updates International Refund and Return Policies for Buyers

This article provides a detailed interpretation of the refund process after item removal on eBay, analyzes the issue of return duties, and offers comprehensive return strategies and cross-border return precautions. It aims to help buyers and sellers better understand eBay platform rules, protect their rights and interests, and achieve a secure and enjoyable cross-border shopping experience. The guide covers key aspects of eBay's refund policies and practical tips for navigating international returns, ensuring both parties are well-informed and can resolve issues effectively.

12/30/2025 Customs Knowledge
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Shopee Sellers Guide Launching Your Ecommerce Business

Shopee Sellers Guide Launching Your Ecommerce Business

This article provides a detailed guide for new Shopee sellers on the onboarding process. It covers key steps such as main account registration, shop opening, qualification review, and sales right activation. The importance of main account permissions is emphasized. It also provides channels to check the application progress. This guide is applicable to sellers in all Shopee sites.

11/03/2025 Customs Knowledge
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Shopee Adjusts Policies Amid Ramadan Ecommerce Surge

Shopee Adjusts Policies Amid Ramadan Ecommerce Surge

This week's cross-border e-commerce news focuses on key issues such as Ramadan e-commerce opportunities, Shopee policy adjustments, supply chain risks, logistics challenges, the expansion of comprehensive pilot zones, AliExpress's entry into Brazil, the localization of 'Double Eleven', the acceleration of China-Vietnam trains, and adjustments to Amazon's tax rules. This provides timely reference information for sellers navigating the evolving landscape of cross-border e-commerce.

01/04/2026 Logistics
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Shopee Exits Poland Amid European Ecommerce Slowdown

Shopee Exits Poland Amid European Ecommerce Slowdown

Shopee announced the closure of its Polish operations on January 13th, drawing market attention. Shopee had previously hoped to improve its performance in Poland, but ultimately chose to exit. This reflects Shopee's setbacks in European market expansion and the intensification of competition in the global e-commerce industry. Shopee is adjusting its strategy to focus on core markets. The closure signals a strategic contraction as the company reassesses its international footprint and prioritizes profitability in key regions.

01/07/2026 Logistics Industry Insights
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Shopee Scams Expose Lowprice Traps for Buyers

Shopee Scams Expose Lowprice Traps for Buyers

This article exposes the 3980 RMB low-price trap prevalent in Shopee e-commerce training, analyzing the exploitative tactics used by unscrupulous organizations. It provides methods for identifying unethical institutions. The article emphasizes that success in cross-border e-commerce requires professional knowledge and continuous learning. Choosing reputable institutions is a wise decision, and rational investment is crucial to avoid being scammed. Be wary of overly cheap training promising unrealistic results. Investigate thoroughly before committing to any e-commerce training program.

01/07/2026 Logistics Industry Insights
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Shopee Exits Poland Amid Strategic Ecommerce Shift

Shopee Exits Poland Amid Strategic Ecommerce Shift

Shopee announced the closure of its Polish site, exiting the European market due to macroeconomic uncertainties. Previously, Shopee had closed sites in France and Spain and implemented layoffs to optimize operational efficiency. The company is shifting its strategic focus to Asia and South America, concentrating on core markets to address global economic challenges. Shopee's strategic adjustments offer insights for other cross-border e-commerce platforms. This refocus allows Shopee to better allocate resources and navigate the current economic climate by prioritizing regions with higher growth potential.

01/07/2026 Logistics Industry Insights
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Shopee Eases Seller Entry but Raises Fees

Shopee Eases Seller Entry but Raises Fees

The launch of Shopee entry assistant lowers the barrier for new sellers, but increased commissions and deposit policies raise operating costs. This article analyzes the challenges and opportunities facing both new and established sellers, emphasizing the importance of data-driven operations. It provides advice for sellers to enter the market rationally and operate with precision, leveraging data insights for optimal performance and profitability.

01/07/2026 Logistics Industry Insights
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Shopee Scales Back Operations in Southeast Asia

Shopee Scales Back Operations in Southeast Asia

Shopee's recent large-scale layoffs have drawn attention, reflecting its struggle to survive amid hindered global expansion and significant losses. The company is optimizing operational efficiency, scaling back peripheral businesses, and focusing on its core Southeast Asian market to achieve sustainable development. This event also serves as a warning to cross-border e-commerce platforms: blind expansion is unsustainable, and focusing on core competitiveness is crucial for long-term success. Shopee's restructuring highlights the challenges of balancing growth ambitions with financial prudence in the competitive e-commerce landscape.

01/06/2026 Logistics Industry Insights
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