AI Platforms Coze and Dify Drive Business Automation

AI Platforms Coze and Dify Drive Business Automation

This workshop focuses on the application of AI Agents in enhancing enterprise automation efficiency. It covers Prompt Engineering, RAG knowledge base construction, hands-on practice with Coze/Dify platforms, building automated workflows with Feishu's multi-dimensional tables, and replicating 8 high-frequency scenarios such as contract review and intelligent customer service. Through systematic learning, participants will master full-stack AI agent skills and receive ROI calculation tools to facilitate AI implementation in their organizations.

01/23/2026 Logistics Industry Insights
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Guide to Crossborder Finance Key Account Sales Success

Guide to Crossborder Finance Key Account Sales Success

Key Account (KA) sales play a crucial role in cross-border finance, requiring expertise in market insight, customer relationship management, industry research, ecosystem building, and risk management. This article provides a detailed analysis of the responsibilities, required skills, compensation, and career prospects of this position. It serves as a valuable reference for individuals interested in pursuing a career in cross-border financial sales, offering insights into the demands and opportunities within this specialized field.

01/26/2026 International Settlement
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WCO JICA Enhance Customs Training in Southern Africa

WCO JICA Enhance Customs Training in Southern Africa

The World Customs Organization (WCO) and Japan International Cooperation Agency (JICA) joint project successfully held the second working group activity in Mozambique. The aim was to enhance customs valuation capabilities in five Southern African countries and promote regional trade facilitation. The activity focused on improving training skills, with experts sharing experiences and participants actively engaging. This laid the foundation for building a high-quality trainer pool and improving the regional training system.

01/30/2026 Customs Knowledge
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Lesotho Revenue Authority Adopts Competencybased HR System

Lesotho Revenue Authority Adopts Competencybased HR System

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization (WCO) through training and capacity building, the LRA aims to modernize its HR practices, establishing a transparent and efficient system. This initiative seeks to better serve the nation's economic development by improving the skills and performance of its workforce within the tax administration.

02/02/2026 Customs Knowledge
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Uruguay Customs Advances Reform with WCO Leadership Program

Uruguay Customs Advances Reform with WCO Leadership Program

The World Customs Organization (WCO) conducted a leadership and management development workshop for mid-to-senior level managers of Uruguay Customs, supporting its organizational change efforts. The workshop covered core topics such as self-awareness, communication and motivation, delegation and coaching, and change management. It aimed to enhance the leadership and management skills of participants, driving the modernization of Uruguay Customs. Participants and senior management highly praised the WCO program, recognizing its significant value in global customs capacity building.

12/30/2025 Customs Knowledge
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Seychelles Customs Adopts Digital Training Modernization

Seychelles Customs Adopts Digital Training Modernization

With the support of the World Customs Organization (WCO), Seychelles Customs successfully developed and implemented a customized digital training strategy. By introducing blended learning models and e-learning platforms, the professional skills of customs officers and their ability to address modern customs challenges have been effectively enhanced, injecting strong momentum into customs modernization. This case provides valuable lessons for other developing countries, showcasing a practical approach to leveraging digital tools for capacity building and improving customs operations.

12/30/2025 Customs Knowledge
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Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia Boosts Trade Efficiency with Enhanced Customs Analytics

Indonesia held a national data analysis workshop to enhance customs officers' data analysis and machine learning skills, aiming to optimize HS code classification and customs valuation. Through strategic discussions and practical technical training, the workshop supports Indonesian Customs in building a data-driven organization, improving efficiency, optimizing decision-making, and strengthening risk prevention. This initiative promotes trade facilitation and leads the way towards intelligent customs operations, ultimately contributing to a more efficient and effective customs administration.

01/05/2026 Customs Knowledge
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WCO Program Boosts Botswana Tax Authoritys Modernization Efforts

WCO Program Boosts Botswana Tax Authoritys Modernization Efforts

The WCO conducted a leadership workshop in Botswana to enhance the management capabilities of the Botswana Unified Revenue Service (BURS), promote tax modernization, and contribute to economic development. The workshop focused on strengthening leadership skills within the BURS to effectively implement modern tax administration practices. This initiative aims to improve revenue collection and ultimately support Botswana's economic growth. Funding for the workshop was provided by Finland, highlighting international cooperation in supporting tax reform and capacity building in developing countries.

01/07/2026 Customs Knowledge
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WCO Program Boosts Botswana Customs Tax Reform Efforts

WCO Program Boosts Botswana Customs Tax Reform Efforts

The WCO conducted a leadership workshop in Botswana to enhance the capabilities of Botswana Unified Revenue Service (BURS) managers and promote tax reform. This initiative, funded by Finland, highlights the crucial role of leadership in driving customs modernization and organizational effectiveness. The workshop aimed to equip BURS personnel with the necessary skills and knowledge to lead effectively, contributing to improved revenue collection and overall efficiency. Capacity building through leadership development is a key component of sustainable customs modernization efforts.

01/20/2026 Customs Knowledge
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Trade Show Etiquette Enhances Crossborder Ecommerce Success

Trade Show Etiquette Enhances Crossborder Ecommerce Success

For cross-border e-commerce companies participating in international exhibitions, professional reception is crucial to gaining the trust of overseas buyers. Mastering business English terminology, understanding cultural differences, and conducting systematic training can enhance the company's image and promote conversion. A standardized terminology database and thorough preparation are guarantees of success. Proper etiquette and communication skills are important for building rapport and closing deals. Investing in skilled personnel and resources for exhibition reception can yield significant returns.

01/23/2026 Customs Knowledge
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