Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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WCO Enhances Georgias Tax Valuation for Modern Administration

WCO Enhances Georgias Tax Valuation for Modern Administration

The World Customs Organization (WCO) conducted a valuation workshop for the Georgian Revenue Service (GRS) to enhance the expertise of customs officials in areas such as royalties, risk analysis, advance rulings, and transfer pricing. By focusing on challenges and sharing the 'WCO Guide to Customs Valuation and Transfer Pricing,' the workshop strengthened cooperation between customs and tax authorities. This initiative supports the modernization of tax administration in Georgia and helps maintain international trade order.

01/07/2026 Customs Knowledge
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Wcokorea Program Boosts Global Customs Trade Efficiency

Wcokorea Program Boosts Global Customs Trade Efficiency

The 4th WCO-Korea Customs & Business Administration Advanced Training Program successfully concluded at Seoul National University, with customs officials from 10 developing countries participating. The program aimed to provide a theoretical framework for international trade and business management, helping participants address customs challenges. Through a combination of theory and practice, the program enhanced participants' capabilities. The WCO also provided support for customs reform and modernization. All parties will continue to collaborate and contribute to the development of global customs affairs.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts New Project Management System

Gambia Revenue Authority Adopts New Project Management System

The Gambia Revenue Authority, with WCO support, developed a project management methodology to improve project efficiency, standardize processes, reduce risks, and optimize resource allocation. This initiative aims to enhance the Authority's ability to effectively manage and deliver projects related to tax reform and revenue collection. By implementing a structured approach, the GRA seeks to improve accountability, transparency, and ultimately, its overall performance in achieving its strategic objectives. The project management framework will also facilitate better coordination and communication among different departments and stakeholders.

01/07/2026 Customs Knowledge
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WCO Aids Paraguay Customs in HR Modernization

WCO Aids Paraguay Customs in HR Modernization

A WCO assessment of Paraguayan Customs' human resources revealed challenges in capacity, planning, and training. The WCO recommended improvements to the HR model, strategic planning, training programs, performance management, and IT application. Specifically, the assessment highlighted the need for a more robust and comprehensive HR framework to support the efficient and effective operation of Paraguayan Customs. Addressing these issues is crucial for enhancing customs administration and facilitating international trade.

01/07/2026 Customs Knowledge
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Customs Agencies Adopt Virtual Classrooms to Boost Training

Customs Agencies Adopt Virtual Classrooms to Boost Training

The pandemic has presented challenges to customs personnel training. Live virtual classrooms have become crucial for overcoming these difficulties. This paper emphasizes that customs organizations should actively embrace change, drawing on WCO guidelines. By carefully designing courses, strengthening interaction, and leveraging technology, they can create effective virtual classrooms, enhance personnel capabilities, and drive customs modernization. Ultimately, this promotes trade facilitation and national security. The focus is on adapting to the new normal and utilizing virtual platforms for continuous learning and development within customs administrations.

01/19/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Comoros Customs Boosts Disaster Resilience with WCO Aid

Comoros Customs Boosts Disaster Resilience with WCO Aid

The World Customs Organization (WCO), through its COVID-19 Project, supported Comoros Customs in enhancing its disaster management capabilities. This included risk assessment, expedited clearance procedures, facilitation of vaccine transportation, and ensuring supply chain continuity. Workshops fostered international cooperation and provided technical and financial assistance to Comoros Customs. The initiative aims to build a more resilient nation by strengthening its customs' ability to respond effectively to future crises and disruptions, thereby safeguarding trade and protecting the Comorian population.

01/22/2026 Customs Knowledge
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Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs Enhances Elearning to Train Officers

Malaysia Customs has signed a new licensing agreement with the WCO to upgrade its e-learning platform to CLiKC!, aiming to enhance the capabilities of its customs officers. This marks a significant upgrade to Malaysia's customs training system, enabling the localization of WCO courses and customized training content. This initiative will improve training efficiency, reduce costs, and promote knowledge sharing, leading the way in regional customs modernization. The upgraded platform will provide better access to relevant training materials and contribute to the professional development of customs officers.

01/22/2026 Customs Knowledge
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Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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