Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Wuhan College Efire Wrap Up Ecommerce Training Camp

Wuhan College Efire Wrap Up Ecommerce Training Camp

The training program jointly conducted by Wuhan City College and Yihuo Cross-border E-commerce Training Base has successfully concluded. Through immersive training, students systematically learned platform operation, product selection analysis, and marketing promotion skills, achieving significant improvement in their capabilities. This university-enterprise cooperation model effectively enhances students' employment competitiveness and sustainable development ability, contributing to the talent pool for the cross-border e-commerce industry.

01/23/2026 Logistics Industry Insights
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Guide to Foreign Trade Forwarding Client Management to Certificates

Guide to Foreign Trade Forwarding Client Management to Certificates

This article provides a practical guide for freight forwarding professionals, covering key aspects such as client follow-up, factory communication, Certificate of Origin application, Bill of Lading processing, port information inquiry, and booking procedures. It aims to help newcomers quickly get started and improve their professional skills in the foreign trade logistics industry. The guide offers valuable insights and actionable advice to streamline operations and enhance efficiency in handling international shipments.

08/21/2025 Logistics Encyclopedia
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Freight Forwarders Adopt Tech to Streamline Customs Clearance

Freight Forwarders Adopt Tech to Streamline Customs Clearance

Experienced freight forwarders share efficient customs clearance secrets, including electronic customs declaration, handling container repositioning, managing bank slips, and paying attention to container drop-off. This helps you quickly master core freight forwarding skills and improve work efficiency. Learn practical tips and strategies to streamline your processes and avoid common pitfalls in international shipping. Gain valuable insights to optimize your operations and ensure smooth and timely delivery of goods.

08/23/2025 Logistics Encyclopedia
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Freight Forwarding Basics Key Booking Steps for Beginners

Freight Forwarding Basics Key Booking Steps for Beginners

This article provides a detailed explanation of the booking process for freight forwarding newcomers, covering key steps such as finding booking channels, sending booking requests (shipping orders), obtaining SO (Shipping Order), and arranging subsequent matters. It also emphasizes the importance of familiarity with booking platform operations and information verification, aiming to help novices quickly master booking skills. Mastering these steps is crucial for efficient and accurate cargo transportation in foreign trade.

08/22/2025 Logistics Encyclopedia
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Freight Forwarding Insights from HC1752 Forum

Freight Forwarding Insights from HC1752 Forum

This paper analyzes the activity of freight forwarding forum user HC1752, extracting their focus on fleet management processes, pre-entry port operations, and terminal practices. It summarizes experiences such as emphasizing process standardization, being familiar with operational details, and possessing strong communication and coordination skills. Furthermore, it explores the challenges and opportunities facing the freight forwarding industry. The aim is to provide a reference for freight forwarding practitioners.

08/22/2025 Logistics Encyclopedia
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Guide to Air Cargo Operations at Irans Kangan Airport

Guide to Air Cargo Operations at Irans Kangan Airport

This article uses Kangan Airport (KNR) as an example to deeply analyze the information behind the three-letter airport code and provide a practical air freight guide. It covers airport overview, the value and usage skills of the three-letter code query system, air freight precautions, extended resources, and process optimization from a data analyst's perspective. The aim is to help readers quickly grasp relevant knowledge and improve air freight efficiency.

09/29/2025 Airport Codes
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Guide to Container Shipping for Freight Forwarders

Guide to Container Shipping for Freight Forwarders

This article addresses 42 common questions in container shipping for freight forwarders, covering terminology, documentation processes, practical considerations, and professional development. It aims to help freight forwarders enhance their professional skills, avoid potential risks, and improve work efficiency, enabling them to stand out in a competitive market. The guide provides detailed explanations and practical advice to navigate the complexities of container shipping and improve overall performance in the freight forwarding industry.

09/26/2025 Logistics Encyclopedia
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Supply Chain Talent Boosts Value in Global Connectivity

Supply Chain Talent Boosts Value in Global Connectivity

Global supply chain transformation demands new talent profiles. Individuals with end-to-end perspectives and cross-functional collaboration skills are crucial. Traditional supply chain models suffer from value leakage. Companies need to build end-to-end talent pools, through internal development and external hiring, equipped with data-driven decision-making, visual communication, modeling and forecasting, process optimization, and continuous learning capabilities. This will drive continuous supply chain optimization and value growth.

11/03/2025 Logistics Industry Insights
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WCO Updates Harmonized System for Global Trade Compliance

WCO Updates Harmonized System for Global Trade Compliance

The World Customs Organization (WCO) Harmonized System (HS) 7th edition Explanatory Notes and Compendium of Classification Opinions are authoritative references for commodity classification. By subscribing to the WCO Trade Tools platform, users gain access to these tools, enhancing their commodity classification skills, ensuring trade compliance, reducing operational costs, and strengthening market competitiveness. These resources provide crucial guidance for accurate and consistent classification, minimizing delays and penalties associated with incorrect declarations.

01/05/2026 HS Code Query
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