Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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WCO Eswatini Pilot Enhanced Customs Training Program

WCO Eswatini Pilot Enhanced Customs Training Program

The World Customs Organization (WCO) launched a pilot training evaluation project in collaboration with the Eswatini Revenue Authority (ERA) to enhance the efficiency and effectiveness of customs personnel, processes, and structures. Funded by the EU-HS Africa Programme, the project utilizes a systematic evaluation framework covering five levels: reaction, learning, behavior, results, and return on investment. Emphasizing collaboration and participation, the project's findings were shared with WCO members in February 2022. This initiative aims to strengthen customs capacity and improve overall performance through comprehensive evaluation methodologies.

01/30/2026 Customs Knowledge
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WCO Supports Guineabissau Customs Modernization Efforts

WCO Supports Guineabissau Customs Modernization Efforts

Under the West Africa Customs Administration Modernization (WACAM) project, funded by the Swedish government, the World Customs Organization (WCO) supported Guinea-Bissau Customs in resource mobilization. Through training, Guinea-Bissau Customs enhanced its project planning capabilities, completing draft project proposals and a donor mapping exercise. The next step involves the WACAM project assisting the country in hosting a national donor roundtable conference to promote customs modernization. This initiative aims to secure funding and partnerships crucial for advancing customs reforms and efficiency in Guinea-Bissau.

02/02/2026 Customs Knowledge
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International Aid Strengthens Malis Customs Crisis Response

International Aid Strengthens Malis Customs Crisis Response

The World Customs Organization (WCO) collaborates with the UN Office for the Coordination of Humanitarian Affairs (UN-OCHA) through the C-RED project to support Mali in enhancing its customs clearance capacity for emergency relief goods. This initiative aims to strengthen customs' preparedness for emergencies in West Africa by focusing on capacity building, coordination mechanisms, and the development of Standard Operating Procedures (SOPs). The goal is to ensure the rapid delivery of relief supplies, contributing to the protection of lives and livelihoods during crises.

02/03/2026 Customs Knowledge
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Gambia Advances Tax Reform with WCO to Boost West African Standards

Gambia Advances Tax Reform with WCO to Boost West African Standards

With the support of the WCO, the Gambia Revenue Authority (GRA) has initiated strategic management reforms aimed at enhancing organizational project management capabilities and strategic monitoring and evaluation frameworks. This collaboration aims to position the GRA as a strategic management role model in West Africa, ultimately increasing fiscal revenue and promoting economic development. The reforms focus on building internal capacity and establishing robust mechanisms for tracking progress and ensuring accountability in achieving strategic objectives. The expected outcome is a more efficient and effective revenue collection system.

02/03/2026 Customs Knowledge
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China Launches dragon Action to Curb Export IP Theft

China Launches dragon Action to Curb Export IP Theft

National Customs launched a three-month "Dragon Action" to severely crack down on import and export infringement activities, focusing on exports to Africa, the Middle East, Latin America, and countries along the "Belt and Road" initiative. Key products include small appliances and electronic goods. Through increased penalties, criminal prosecution, and support for civil justice, Customs will collaborate to provide strong intellectual property protection for export enterprises, helping Chinese brands to thrive overseas. This initiative aims to safeguard Chinese innovation and ensure fair trade practices.

02/03/2026 Customs Knowledge
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Global Trade Risks Rise with Overly Optimistic Clients

Global Trade Risks Rise with Overly Optimistic Clients

Foreign trade salespersons often encounter diverse clients, some of whom may conceal risks behind their enthusiasm. This article reveals common tactics employed by clients from countries like Africa, Pakistan, South Korea, and India, providing corresponding tips for avoiding pitfalls. It emphasizes the importance of customer screening, highlighting that successful foreign trade hinges on knowing when to refuse and establishing a robust customer selection mechanism to find high-quality partners. Prioritizing careful client selection is crucial for mitigating risks and ensuring profitable and sustainable international business relationships.

02/05/2026 Logistics Industry Insights
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Khoka Moya Airport Emerges As Key Logistics Hub in Mpumalanga

Khoka Moya Airport Emerges As Key Logistics Hub in Mpumalanga

This article provides an in-depth analysis of Khomo-Khomo Airport (KHO) in South Africa, covering its geographical location, operational characteristics, and air freight-related information. It highlights the airport's unique status as a non-customs airport and offers practical advice for air freight operations. The aim is to provide industry professionals with a comprehensive reference guide to help them succeed in the South African air freight market. It serves as a valuable resource for understanding the specific requirements and challenges associated with using KHO for cargo transportation.

09/29/2025 Airport Codes
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The Changing Landscape of Air Travel Through the Arctic Route

The Changing Landscape of Air Travel Through the Arctic Route

The Arctic Route refers to the airways that fly over the North Pole or the Arctic Circle, connecting Asia, Europe, and Africa. Due to the Earth's spherical shape, this route offers the shortest flight path. Flights from China to North America via the Arctic significantly reduce travel distance and time, decrease fuel consumption and emissions, and enhance passenger experience. Flights are required to obtain overflight permits from Russia and Canada. In recent years, an increasing number of airlines have launched services on this route, indicating its rising importance.

07/28/2025 Logistics Encyclopedia
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MENA Region Boosts Customs Risk Management Via WCO Workshop

MENA Region Boosts Customs Risk Management Via WCO Workshop

The Middle East and North Africa (MENA) Regional Workshop on Risk Assessment and Targeting, sponsored by the World Customs Organization (WCO) and hosted by Qatar Customs, was held in Doha. The workshop aimed to enhance the risk management capabilities of customs administrations in the region. Focusing on risk assessment and profiling, the event facilitated the exchange of experiences through case studies and national reports. The goal was to improve customs' ability to identify and manage risks, enabling them to address the challenges posed by increasingly complex global trade.

01/05/2026 Customs Knowledge
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