Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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South Korea WCO Partner to Develop Global Trade Talent

South Korea WCO Partner to Develop Global Trade Talent

Korea Customs Service (KCS) signed a cooperation agreement with the World Customs Organization (WCO). Through the Korea Customs Cooperation Fund, KCS aims to provide high-level training to customs officials from other countries, sharing Korea's experiences and best practices in trade facilitation. KCS also pledged to increase its financial and human resource contributions to the WCO, assisting WCO members in implementing relevant standards and jointly promoting the advancement of global customs affairs. This collaboration underscores Korea's commitment to supporting international customs cooperation and development.

12/30/2025 Customs Knowledge
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Ghana Customs Advances Modernization with WCOWACAM Project

Ghana Customs Advances Modernization with WCOWACAM Project

The World Customs Organization (WCO) assessed the impact of the WCO-WACAM project's support to the Ghana Revenue Authority (GRA), revealing significant progress in stakeholder engagement, human resource management, and strategic management. The WCO will continue to deepen its cooperation with the GRA, assisting its modernization efforts and enhancing trade facilitation. This collaboration aims to contribute to Ghana's economic development by streamlining customs procedures and fostering a more efficient trading environment. The WCO remains committed to supporting the GRA in achieving its strategic goals.

12/30/2025 Customs Knowledge
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Customs Agencies Adopt Riskbased Targeting for Trade Security

Customs Agencies Adopt Riskbased Targeting for Trade Security

This paper examines the motivations, functions, and models of risk assessment centers established by customs administrations worldwide to address international trade security challenges. It analyzes how these centers aim to identify and mitigate potential threats within the global supply chain. The study explores different approaches to risk assessment, targeting strategies, and information sharing mechanisms employed by various customs agencies. Finally, the paper offers recommendations for enhancing the effectiveness of these centers, focusing on improved data analysis, collaboration, and resource allocation to better safeguard international trade.

12/30/2025 Customs Knowledge
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Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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Tunisia Boosts Customs Audits with WCO Assistance

Tunisia Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) held a national workshop on Post Clearance Audit (PCA) in Tunisia, aiming to enhance the Tunisian Customs' PCA capabilities. The workshop covered WCO guidelines interpretation, human resource management, case studies, and group discussions. It assisted Tunisian Customs in optimizing audit processes, addressing risks in complex trade environments, and promoting economic development. The training sought to improve efficiency and effectiveness in identifying and addressing compliance issues after goods have been released, contributing to a more secure and predictable trade environment.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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Thailand Pushes for Remanufacturing in Trade Pacts to Aid Circular Economy

Thailand Pushes for Remanufacturing in Trade Pacts to Aid Circular Economy

This study explores the necessity of including remanufactured goods provisions in Thailand's regional trade agreements. By analyzing Thailand's circular economy policies, comparing relevant clauses in various RTAs, and incorporating case studies, it assesses the environmental, economic, and social impacts of incorporating remanufacturing provisions for Thailand. The aim is to provide decision-making references for the Thai government and promote circular economy development. The research considers the potential benefits and challenges of such inclusion, ultimately contributing to a more sustainable and resource-efficient economy in Thailand.

01/05/2026 Customs Knowledge
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Airlines Use Iatas MCX to Cut Maintenance Costs Boost Profits

Airlines Use Iatas MCX to Cut Maintenance Costs Boost Profits

IATA's MCX project helps airlines analyze aircraft maintenance costs and optimize operations. The free tools and reports empower businesses to make informed decisions and enhance their competitiveness. By leveraging data analysis, airlines can identify cost-saving opportunities within their maintenance programs. This leads to more efficient resource allocation and improved overall operational performance. The MCX project provides valuable insights into maintenance cost drivers, enabling airlines to proactively manage their expenses and ensure long-term financial sustainability. Ultimately, this contributes to a more robust and competitive aviation industry.

01/05/2026 Airlines
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