Qatar Customs Boosts Efficiency with WCO Performance Management

Qatar Customs Boosts Efficiency with WCO Performance Management

In 2015, a WCO expert team was invited to Qatar to assist in building a performance management framework. Through strategic planning interpretation, performance monitoring discussions, indicator development workshops, and international experience sharing, the team helped Qatar Customs improve operational efficiency, service quality, and international image, contributing more significantly to national economic development. The assistance focused on enhancing customs effectiveness through improved performance management practices and leveraging international collaboration to achieve strategic goals.

01/07/2026 Customs Knowledge
Read More
ICC Unveils 20222025 Strategy to Empower Smes Globally

ICC Unveils 20222025 Strategy to Empower Smes Globally

Under the strategic framework of the International Chamber of Commerce (ICC) World Chambers Federation (WCF) from 2022 to 2025, the focus is on women's empowerment, global market access, digital transformation, and business sustainability, aiming to enhance the business environment and development capacity of small and medium-sized enterprises (SMEs).

08/05/2025 Logistics Industry Insights
Read More
Jordan Customs Boosts Project Management for Modernization

Jordan Customs Boosts Project Management for Modernization

The World Customs Organization (WCO) supports Jordan Customs in enhancing its project management capabilities. Through workshops and other initiatives, the WCO assists in building a project management framework, adopting results-oriented management, and emphasizing the role of the Project Management Office (PMO). This action aims to help Jordan Customs more effectively implement strategic projects, improve efficiency and productivity, and ultimately achieve customs modernization. The focus is on building internal capacity to manage projects effectively and achieve strategic goals.

01/08/2026 Customs Knowledge
Read More
Honduras Adopts WCO Framework to Boost Ecommerce Trade

Honduras Adopts WCO Framework to Boost Ecommerce Trade

The World Customs Organization (WCO) is supporting Honduras Customs in enhancing its cross-border e-commerce management capabilities. Through workshops and the WCO Cross-Border E-Commerce Framework of Standards, the initiative aims to optimize customs clearance processes, strengthen risk management, promote tax compliance, and create a more favorable environment for SMEs to participate in international trade. A work plan will be developed to build a framework of security, control, and facilitation, ultimately promoting the development of cross-border e-commerce in Honduras.

12/30/2025 Customs Knowledge
Read More
Wcos SAFE Framework Strengthens Global Supply Chain Security

Wcos SAFE Framework Strengthens Global Supply Chain Security

The World Customs Organization (WCO) SAFE Working Group meeting focused on supply chain security and efficiency, discussing the implementation and future development of the SAFE Framework. The meeting highlighted forward-looking topics such as e-seals, regional cooperation, e-commerce inclusion, and blockchain applications. It also addressed innovative practices like standardized document formats, air cargo security, and electronic advance data sets. The aim is to strengthen customs cooperation and build a secure and efficient future for global trade.

01/26/2026 Customs Knowledge
Read More
WCO Launches New Framework for Sustainable Customs Modernization

WCO Launches New Framework for Sustainable Customs Modernization

The World Customs Organization (WCO) has launched a new paradigm for capacity building, emphasizing shared responsibility and results-orientation. This approach aims to ensure that capacity building support translates into sustainable improvements and fosters institutional transformation through precise needs assessments, blended learning, and effective impact evaluations. Experts are calling for the utilization of WCO assessment tools to overcome data challenges and collaboratively address issues within capacity building. The goal is to ensure capacity building efforts lead to tangible and lasting positive change within customs administrations.

02/12/2026 Customs Knowledge
Read More
Bosnia Adopts WCO Framework to Boost Customs Efficiency

Bosnia Adopts WCO Framework to Boost Customs Efficiency

With the support of the Korea Customs Cooperation Fund, the World Customs Organization (WCO) conducted a training program for the Bosnia and Herzegovina Customs Administration on optimizing cross-border e-commerce compliance procedures. The aim was to improve clearance efficiency, ensure trade security, promote compliant trade, and align with international standards. The training focused on the WCO Cross-Border E-Commerce Framework of Standards, covering areas such as risk management, data exchange, and intellectual property rights protection. This initiative assists Bosnia and Herzegovina Customs in achieving cross-border e-commerce compliance.

02/12/2026 Customs Knowledge
Read More
Serbia Customs Adopts Evidencebased Framework for Performance Management

Serbia Customs Adopts Evidencebased Framework for Performance Management

The World Customs Organization (WCO) assisted the Customs Administration of Serbia (CAS) in building a more robust performance evaluation mechanism. This involved developing Key Performance Indicators (KPIs) and integrating strategic planning to enhance customs operational efficiency and decision-making quality. The workshop emphasized data-driven approaches and employee participation, providing valuable insights for other customs administrations. The initiative aims to promote global trade facilitation by improving customs performance and effectiveness through targeted performance management strategies.

02/12/2026 Customs Knowledge
Read More
Aviation Industry Adopts SAFE Framework for Mental Wellbeing

Aviation Industry Adopts SAFE Framework for Mental Wellbeing

MM Complete Wellbeing Global offers mental health, fatigue risk, and crisis recovery solutions for the aviation industry. Their SAFE™ framework encompasses diagnostics, training, psychological support, and fatigue management tools. The program features structured implementation, digital integration, and compliance with global aviation standards. It aims to improve aviation safety and enhance employee wellbeing by addressing critical psychological and fatigue-related factors impacting performance.

02/03/2026 Airlines
Read More
Wcos SAFE Framework Enhances Global Supply Chain Security

Wcos SAFE Framework Enhances Global Supply Chain Security

The World Customs Organization (WCO) SAFE Conference reviewed the implementation of the SAFE Framework and planned for future development. The conference focused on data strategies, green customs, capacity building, and border coordination. The aim is to build a secure and efficient global trade system. Discussions centered on enhancing supply chain security, promoting trade facilitation, and leveraging data to improve customs operations. The conference emphasized the importance of international collaboration and innovation in addressing emerging challenges and opportunities in global trade.

02/02/2026 Customs Knowledge
Read More