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At the request of Oman Customs, the World Customs Organization (WCO) held a data analysis workshop to enhance their data analysis capabilities. The workshop focused on developing a data mobilization strategy, cultivating data analysis talent, and recommending a phased implementation of data analysis projects. It also emphasized strengthening external cooperation and building a data-driven culture to support Oman Customs' data-driven transformation. This aims to improve efficiency in areas such as risk assessment, revenue collection, and trade facilitation, ultimately leading to better customs operations.
The WCO relaunched its Leadership Development Programme, aiming to enhance the leadership and management capabilities of customs officials. This initiative addresses international trade challenges and promotes customs modernization. Sixteen countries have benefited from the program. The WCO expresses gratitude to China, Japan, and Korea for their financial contributions and support.
The World Customs Organization (WCO) is assisting Palestine Customs in modernizing its Human Resource Management (HRM) through a workshop held in Tunis. This support focuses on building a competency-based HRM system, including developing a job directory, competency framework, competency dictionary, and job descriptions. WCO experts will provide remote support to ensure the successful implementation of these reforms. The initiative aims to improve the efficiency and international competitiveness of Palestine Customs by strengthening its workforce and aligning HR practices with international standards.
The World Customs Organization (WCO) and Japan International Cooperation Agency (JICA) joint project held an advanced Customs Valuation trainer workshop in East Africa. The aim was to cultivate experienced trainers, develop practical training materials, and enhance customs valuation capabilities in East Africa, thereby promoting trade facilitation. Through case studies, expert guidance, and skills sharing, the workshop improved the professional level of customs officials and customs brokers, contributing to regional economic development. The initiative underscores the importance of skilled personnel in ensuring fair and efficient trade practices.
The WCO Asia Pacific Regional Risk Management Accreditation Workshop was successfully held in Malaysia, aiming to cultivate a group of experts proficient in risk management to support customs administrations of member countries. Through rigorous selection and systematic training, participants mastered risk management tools and enhanced their professional skills. The event emphasized the core role of data analysis in customs risk management, contributing to building a secure and efficient global trade environment. The workshop underscored the importance of proactive risk assessment and mitigation strategies for improved customs operations.
The World Customs Organization (WCO) held a national workshop on Post Clearance Audit (PCA) in Tunisia, aiming to enhance the Tunisian Customs' PCA capabilities. The workshop covered WCO guidelines interpretation, human resource management, case studies, and group discussions. It assisted Tunisian Customs in optimizing audit processes, addressing risks in complex trade environments, and promoting economic development. The training sought to improve efficiency and effectiveness in identifying and addressing compliance issues after goods have been released, contributing to a more secure and predictable trade environment.
With WCO support, Nigeria and Ghana jointly organized a training of trainers program on valuation, aiming to enhance customs valuation capabilities and promote trade facilitation in both countries. Following the termination of contracts with private inspection companies and the return of valuation responsibilities to customs, this training covered technical valuation, valuation control, and trainer skills. The goal is to strengthen the national valuation trainer pool in both countries, injecting new momentum into trade development in West Africa. This initiative is expected to improve valuation accuracy and efficiency, ultimately contributing to smoother trade flows.
The WCO assisted Jordan Customs in establishing an internal trainer team to enhance training capabilities. A competency-based approach was adopted to support customs modernization. Data analysis was used to evaluate the effectiveness of the training and optimize resource allocation. This initiative strengthens Jordan Customs' ability to deliver effective training programs and contribute to regional and international customs cooperation.
Customs training managers from the Asia-Pacific region gathered to discuss enhancing the professionalism and capabilities of regional customs personnel through strategic collaboration, competency models, and closed-loop training. The meeting emphasized the importance of innovative learning and technology empowerment. Participants proposed compiling a “Compendium of Good Practices” to promote regional cooperation and build a mutually beneficial “Customs Training Community.” The discussions centered on fostering a collaborative environment for knowledge sharing and developing effective training programs to address evolving customs challenges.
