Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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Mexico Shares Customs Expertise with Colombias Tax Agency

Mexico Shares Customs Expertise with Colombias Tax Agency

The Mexican Tax Administration Service (SAT) and the Colombian Tax and Customs Administration (DIAN) shared experiences in risk management and post-clearance audit through a virtual study mission. Mexican experts detailed their practices in risk assessment, cargo monitoring, and customs procedure automation. This provided valuable insights for Colombia's customs modernization efforts, helping them build a more intelligent clearance system. The cooperation highlighted the importance of international collaboration in enhancing customs efficiency and security, ultimately contributing to smoother trade flows between the two nations.

01/19/2026 Customs Knowledge
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Ecuador Customs Lab Upgraded With WCO Support

Ecuador Customs Lab Upgraded With WCO Support

The World Customs Organization held a workshop in Ecuador to support the modernization of its customs laboratory and enhance its capabilities in commodity classification, tax collection, and combating smuggling. The meeting focused on topics such as the application of the Harmonized System, analytical methodologies, database applications, and green customs. The workshop highlighted the crucial role of a modern customs laboratory in improving customs clearance efficiency, increasing tax revenue, protecting the environment, and promoting international trade. It underscored the importance of investing in laboratory infrastructure and training for sustainable development.

12/30/2025 Customs Knowledge
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WCO Backs Palestinian Customs Modernization Efforts

WCO Backs Palestinian Customs Modernization Efforts

The World Customs Organization (WCO) is assisting Palestine Customs in modernizing its Human Resource Management (HRM) through a workshop held in Tunis. This support focuses on building a competency-based HRM system, including developing a job directory, competency framework, competency dictionary, and job descriptions. WCO experts will provide remote support to ensure the successful implementation of these reforms. The initiative aims to improve the efficiency and international competitiveness of Palestine Customs by strengthening its workforce and aligning HR practices with international standards.

01/05/2026 Customs Knowledge
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Americas Caribbean Pioneer Smart Customs Modernization

Americas Caribbean Pioneer Smart Customs Modernization

The Americas and Caribbean (AMS) region, with WCO support, is actively exploring the application of disruptive technologies like blockchain, IoT, and AI in customs. Through case studies and experience sharing, they are promoting the development of smart customs clearance, contributing to global trade facilitation. The establishment of the CLiKC! regional cooperation platform will further facilitate the sharing of technical expertise and best practices among member countries, fostering innovation and efficiency in customs operations across the region.

12/30/2025 Logistics Industry Insights
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Seychelles Customs Adopts Digital Training Modernization

Seychelles Customs Adopts Digital Training Modernization

With the support of the World Customs Organization (WCO), Seychelles Customs successfully developed and implemented a customized digital training strategy. By introducing blended learning models and e-learning platforms, the professional skills of customs officers and their ability to address modern customs challenges have been effectively enhanced, injecting strong momentum into customs modernization. This case provides valuable lessons for other developing countries, showcasing a practical approach to leveraging digital tools for capacity building and improving customs operations.

12/30/2025 Customs Knowledge
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Mozambique Customs Modernization Backed by WCO

Mozambique Customs Modernization Backed by WCO

The Secretary General of the World Customs Organization visited Mozambique to advance customs modernization and discuss regional customs development. By examining the 'One-Stop' border post, introducing non-intrusive inspection equipment, and strengthening risk management, Mozambique Customs aims to improve clearance efficiency, optimize the trade environment, and contribute to social and environmental protection. This collaboration promises faster clearance times, lower operating costs, and broader market opportunities for businesses.

12/30/2025 Customs Knowledge
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WCO Backs Latin Americacaribbean Trade Modernization

WCO Backs Latin Americacaribbean Trade Modernization

The World Customs Organization (WCO) is supporting the development of a more competitive trade environment in Latin America and the Caribbean through initiatives like the Mercator Program. By adopting global standards, strengthening regional cooperation, implementing data-driven risk management, and collaborating with the Inter-American Development Bank (IDB), the WCO aims to improve customs efficiency in the region. This facilitates integration into global value chains and ultimately contributes to sustainable development.

01/22/2026 Customs Knowledge
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WCO Program Advances Serbian Customs Modernization

WCO Program Advances Serbian Customs Modernization

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in Serbia, aiming to enhance the leadership and management skills of Serbian customs officials. This initiative is designed to drive organizational reform and modernization. Participants greatly benefited from the workshop and expressed their commitment to applying the acquired knowledge to bridge the gap between policy formulation and implementation. They pledged to contribute to the development of Serbian Customs by leveraging their improved leadership capabilities.

01/22/2026 Customs Knowledge
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Barbados Customs Adopts Wcobacked HR Modernization

Barbados Customs Adopts Wcobacked HR Modernization

A WCO virtual workshop assisted Barbados Customs in building a competency-based HRM system to enhance efficiency, increase revenue collection, and improve relationships. The collaboration aims to modernize HRM practices within the organization. This initiative is expected to significantly improve the performance of Barbados Customs by aligning employee skills and knowledge with organizational goals and strategic objectives. The competency model will serve as a foundation for recruitment, training, performance management, and career development, ultimately contributing to a more effective and motivated workforce.

01/26/2026 Customs Knowledge
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