Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Douyin influencer "Sister Haili"'s live stream selling whitening and blemish-removing cream is under scrutiny for suspected illegal ingredient additions and false advertising, sparking consumer concerns. Issues like non-compliant product names, mismatched registration information, and missing ingredient lists have surfaced. Consumers have reported allergic reactions and refund refusals. This incident highlights the chaotic state of the live streaming e-commerce industry, emphasizing the urgent need for strengthened regulation, standardized operations, and the protection of consumer rights. This case underscores the importance of due diligence and transparency in online sales.

01/04/2026 Logistics Industry Insights
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Amazon Eases International Returns and Exchanges for Shoppers

Amazon Eases International Returns and Exchanges for Shoppers

This article provides a detailed interpretation of Amazon's return and refund policies for cross-border e-commerce, covering the return process, FBA exchange policies, time limits, and potential risks. It also offers practical tips for overseas shopping returns and exchanges, aiming to help consumers shop with confidence. The guide clarifies the steps involved in initiating a return, understanding the conditions for FBA exchanges, being aware of the return timeframes, and mitigating potential issues that may arise during the process. Ultimately, it empowers shoppers to navigate Amazon's return system effectively.

02/04/2026 Logistics Encyclopedia
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US Customs Shifts Refunds to Electronic ACH Payments

US Customs Shifts Refunds to Electronic ACH Payments

U.S. Customs announced the full digitalization of duty refunds, effective February 6th. Companies must ensure ACH electronic payment setup or designate a customs broker for collection; otherwise, direct refunds will be unavailable. This move is likely related to the Supreme Court's expected ruling on tariffs under the International Emergency Economic Powers Act. Businesses are advised to prepare promptly to navigate future trade changes. This digitalization aims to streamline the refund process and improve efficiency for both Customs and importers. Early preparation is crucial to avoid disruptions and ensure timely receipt of refunds.

01/26/2026 Customs Knowledge
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Uruguay Customs Advances Reform with WCO Leadership Program

Uruguay Customs Advances Reform with WCO Leadership Program

The World Customs Organization (WCO) conducted a leadership and management development workshop for mid-to-senior level managers of Uruguay Customs, supporting its organizational change efforts. The workshop covered core topics such as self-awareness, communication and motivation, delegation and coaching, and change management. It aimed to enhance the leadership and management skills of participants, driving the modernization of Uruguay Customs. Participants and senior management highly praised the WCO program, recognizing its significant value in global customs capacity building.

12/30/2025 Customs Knowledge
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US Firms Adapt Climate Strategies Postparis Agreement Shifts

US Firms Adapt Climate Strategies Postparis Agreement Shifts

The U.S. has once again withdrawn from the Paris Agreement, drawing attention from the business and environmental communities. Despite the challenges of international cooperation, businesses must recognize the risks and opportunities presented by climate change and actively explore sustainable development pathways to contribute to global emission reduction goals. This renewed departure highlights the need for continued corporate action and innovation in addressing climate change, regardless of governmental policies. The focus should remain on building a resilient and sustainable future.

01/07/2026 Logistics Industry Insights
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Guide to Taking Control of Life Beyond New Years Resolutions

Guide to Taking Control of Life Beyond New Years Resolutions

This article analyzes the psychological mechanism behind the "New Year's Illusion," emphasizing the crucial role of action in driving change. Instead of relying on a specific moment in the future, it advocates for seizing the present, breaking down ambitious goals into actionable steps, and taking immediate action. True change stems from mastering the present and persisting in action. By abandoning empty talk and embracing action, we can break free from cycles of stagnation and regain control over our lives.

01/02/2026 Logistics Industry Insights
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Amazon Prioritizes Star Ratings Altering Seller Tactics

Amazon Prioritizes Star Ratings Altering Seller Tactics

Amazon's review system is undergoing a significant change, with increased weighting for star ratings and potentially reduced weighting for the number of reviews. This benefits new products but poses challenges for established ones. Sellers need to improve product quality and service to adapt to the policy change. Recent technical glitches on Amazon, causing some product reviews to be invisible, have further complicated seller operations. Sellers need to closely monitor these changes and adjust their strategies accordingly.

01/04/2026 Logistics Industry Insights
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Mattel Supply Chief Outlines Leadership Tips for Complex Logistics

Mattel Supply Chief Outlines Leadership Tips for Complex Logistics

Mattel's Chief Supply Chain Officer, Roberto Isaias, shares five transformative leadership principles gleaned from his 30-year career. He emphasizes the importance of embracing change, focusing on the customer, investing in technology, cultivating talent, and building a sustainable supply chain. These lessons offer valuable insights for businesses navigating complexity and challenges, ultimately leading to sustainable growth. His experience provides a practical framework for leaders seeking to optimize their supply chains and drive positive organizational change within dynamic market environments.

01/15/2026 Logistics Industry Insights
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IATA Updates Agent Bank Account Compliance Procedures

IATA Updates Agent Bank Account Compliance Procedures

This article details how IATA cargo agents and CASS settlement participants can submit change requests through the IATA portal when bank account information changes due to legal modifications. It emphasizes the importance of promptly updating bank account details to ensure accurate and timely fund settlement, thereby avoiding potential business risks. The process of submitting the change request via the IATA portal is explained, highlighting the critical role of accurate information in maintaining smooth financial operations within the IATA framework.

01/27/2026 Document Interpretation
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