Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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US Ecommerce Sellers Face Customs Warehouse Delays in Q4

US Ecommerce Sellers Face Customs Warehouse Delays in Q4

This article focuses on the latest updates regarding US customs inspections, port container pick-up and return, and Amazon/Walmart warehousing logistics as of December 17th. It provides cross-border e-commerce sellers with a detailed guide to avoid potential pitfalls, helping them succeed during the year-end peak season. The article highlights high-risk ports, congested ports, and changes in Amazon/Walmart warehouse receiving policies, offering corresponding strategies to mitigate risks and optimize supply chain operations. Stay informed and navigate the complexities of international shipping with confidence.

12/18/2025 Logistics
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Central American Customs Boost Disaster Readiness with WCO Aid

Central American Customs Boost Disaster Readiness with WCO Aid

Members of the Central American Customs Council recently held an online seminar to enhance their capacity to handle relief supplies during natural disasters and other emergencies. The meeting reviewed current regulations, proposed strategic recommendations, and emphasized process digitalization and capacity building. They plan to develop a roadmap at the December meeting to build a more efficient regional disaster response system. The focus is on streamlining customs procedures to ensure rapid delivery of essential aid during crises, fostering greater cooperation and preparedness among member states.

01/22/2026 Customs Knowledge
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Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

A Sri Lankan female Deputy Director of Customs shares her story of overcoming challenges and achieving career advancement in a male-dominated field. She encourages women to confidently challenge norms and promotes gender equality within the customs service. Her journey highlights the importance of perseverance and breaking down barriers for women in leadership roles, inspiring others to pursue their professional goals and contribute to a more equitable and inclusive workplace within the customs administration and beyond.

01/22/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Team Performance

Benin Customs Adopts Competency Model to Enhance Team Performance

With funding from the Swedish government, Benin Customs upgraded its talent management system by introducing a competency model-based HRM system. This system covers recruitment, training, performance management, and career development, aiming to enhance employee capabilities and organizational performance. Following a successful pilot program, the system will be rolled out nationwide, offering valuable insights for other organizations. The implementation of the competency model is expected to significantly improve the effectiveness and efficiency of Benin Customs operations.

01/22/2026 Customs Knowledge
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WCO Backs Gambias Customs Reform for West African Leadership

WCO Backs Gambias Customs Reform for West African Leadership

The World Customs Organization (WCO), through the WACAM project, is assisting the Gambia Revenue Authority (GRA) in building a competency-based human resource management system. Through expert consultations and institutionalization efforts, the GRA is expected to become a benchmark for human resource management in West Africa, offering valuable lessons for other developing countries. This initiative aims to strengthen the GRA's capabilities and contribute to its overall effectiveness and efficiency in customs administration.

01/26/2026 Customs Knowledge
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Customs Officers Face Rising Mental Health Challenges Seek Resilience

Customs Officers Face Rising Mental Health Challenges Seek Resilience

In collaboration with SECO, the WCO is enhancing stress management and psychological resilience among Bolivian customs officers through training programs. This initiative aims to equip them with the necessary skills to effectively cope with the challenges posed by the pandemic, ensuring they can maintain their well-being and continue performing their duties effectively under pressure. The training focuses on building coping mechanisms and fostering a positive mindset.

01/26/2026 Customs Knowledge
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WCO Enhances Azerbaijan Customs Training with Blended Learning Platform

WCO Enhances Azerbaijan Customs Training with Blended Learning Platform

The World Customs Organization (WCO) is assisting Azerbaijan Customs in implementing a blended learning approach. This involves launching a national e-learning platform that integrates WCO's e-learning resources with traditional teaching methods. The goal is to enhance the professional knowledge and skills of customs officers. This initiative marks an innovation in Azerbaijan Customs' training model and offers a valuable example for other countries to consider. This hybrid approach aims to provide a more flexible and effective learning experience for customs officials.

01/26/2026 Customs Knowledge
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Ozon Opens Russian Customs Hub to Expand Crossborder Ecommerce

Ozon Opens Russian Customs Hub to Expand Crossborder Ecommerce

Ozon has established its first customs and logistics center in Russia, significantly improving cross-border e-commerce efficiency and reducing operating costs through streamlined processes, optimized supply chains, and technological innovation. This move is expected to attract more international sellers and buyers, further developing the Russian cross-border e-commerce market and solidifying Ozon's leading position within it. The center aims to facilitate faster and smoother transactions, making the Russian market more accessible for global businesses.

01/26/2026 Logistics
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Guide to Customs Compliance on Royalties and License Fees

Guide to Customs Compliance on Royalties and License Fees

The World Customs Organization has released new advisory opinions focusing on key customs valuation issues such as royalties, license fees, and trademark usage. The opinions clarify that royalty income tax should be included in customs valuation, emphasize that valuation of goods with own trademarks requires case-by-case analysis, and explain the principles for handling mixed royalties. Businesses should thoroughly understand the regulations, meticulously record transaction information, and consult with professionals to ensure customs valuation compliance. This helps avoid potential penalties and ensures accurate import/export declarations.

01/30/2026 Customs Knowledge
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