WCO Releases IT Guide for Digital Customs Modernization

WCO Releases IT Guide for Digital Customs Modernization

The World Customs Organization (WCO) has released an IT Guide to assist customs leaders in digital transformation. This guide aims to enhance efficiency, security, and service delivery within customs administrations worldwide. By leveraging information technology, customs organizations can streamline processes, improve risk management, and ultimately support trade facilitation efforts, contributing to a more efficient and secure global trading environment. The guide provides practical insights and best practices for implementing digital solutions within the customs domain.

02/12/2026 Customs Knowledge
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Central America Advances Customs Modernization Via Publicprivate Partnerships

Central America Advances Customs Modernization Via Publicprivate Partnerships

A seminar on customs modernization and border management cooperation in Central America was held in Chile, emphasizing the crucial role of public-private partnerships in promoting trade facilitation and economic development. Participants shared experiences, discussed challenges, and expressed confidence in future collaboration. The World Customs Organization highlighted the importance of risk management and the Authorized Economic Operator (AEO) program. New member countries also expressed a strong desire to continue advancing relevant cooperation. The event underscored the commitment to modernizing customs procedures and enhancing regional trade efficiency.

01/26/2026 Customs Knowledge
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WCO Backs Cameroon Customs in Audit System Modernization

WCO Backs Cameroon Customs in Audit System Modernization

The WCO is assisting Cameroon Customs in upgrading its post-clearance audit (PCA) system. This involves optimizing organization, processes, risk management, and technology. The initiative is data-driven, aiming to enhance trade facilitation and improve revenue collection. By leveraging data analysis, Cameroon Customs can better target high-risk areas and streamline legitimate trade flows. The modernization efforts are expected to lead to increased efficiency and effectiveness in customs operations, ultimately contributing to economic growth and improved border security.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts Project Management for Modernization

Gambia Revenue Authority Boosts Project Management for Modernization

The Gambia Revenue Authority, with support from the WCO-Sweden Cooperation Programme (OMD-MADAO), has successfully developed a project management methodology to improve the efficiency of reform and modernization projects. This methodology covers all phases of the project lifecycle and is expected to be officially approved and fully implemented in September. It aims to establish an efficient and standardized project management system within the Gambia Revenue Authority and serve as a model for other developing countries. The initiative will enhance the GRA's ability to effectively manage and execute strategic projects.

01/26/2026 Customs Knowledge
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Burkina Faso Customs Boosts Project Management for Modernization

Burkina Faso Customs Boosts Project Management for Modernization

With the support of the World Customs Organization, Burkina Faso Customs successfully held a senior management training program on project management, enhancing its capacity in managing customs reform projects. This training is part of the MADAO project, aimed at modernizing African customs. Through interactive teaching and case studies, participants acquired key project management skills, ensuring the implementation of customs strategic plans. This initiative provides valuable experience for customs administrations in other developing countries.

01/26/2026 Customs Knowledge
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Sierra Leone Enhances Tax Collection with HR Modernization

Sierra Leone Enhances Tax Collection with HR Modernization

The National Revenue Authority (NRA) of Sierra Leone, in collaboration with the World Customs Organization (WCO), has launched a modernization project of its human resources system. This initiative aims to build a competency-based HRM system to improve recruitment, performance management, training, compensation, and employee relations. The goal is to inject talent and drive into the nation's economic development by strengthening the NRA's human capital. This comprehensive reform seeks to ensure a skilled and motivated workforce capable of effectively managing the country's revenue collection and contributing to sustainable economic growth.

01/26/2026 Customs Knowledge
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USPS Faces Financial Crisis Urges Reform and Modernization

USPS Faces Financial Crisis Urges Reform and Modernization

The United States Postal Service (USPS) faces significant financial losses, primarily due to declining mail volume and rising operating costs. To overcome these challenges, USPS has implemented internal reforms, but legislative support is crucial. The growth of package delivery offers an opportunity, with experts suggesting increased rates. Moving forward, diversification and service innovation are key to USPS's success and overcoming its current difficulties. The agency's future hinges on adapting to the evolving landscape of communication and delivery services.

01/28/2026 Logistics
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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WCO Aids Mozambique in Tax Authority HR Modernization

WCO Aids Mozambique in Tax Authority HR Modernization

With funding from China, the World Customs Organization (WCO) is assisting the Mozambique Tax Authority in modernizing its human resources management system. Through diagnostic assessments and workshops, the WCO provided recommendations to improve employee competence, enhance organizational efficiency, and ultimately better achieve its strategic goals. This capacity building initiative aims to strengthen the Mozambique Tax Authority's HR practices, leading to improved performance and effectiveness in revenue collection and customs administration. The project focuses on developing skills and knowledge within the organization.

02/06/2026 Customs Knowledge
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World Bank WCO Aid Philippines in Customs Modernization

World Bank WCO Aid Philippines in Customs Modernization

With support from the World Bank and the World Customs Organization (WCO), the Philippine Customs is undertaking a reform and modernization program. The project aims to create a smart and efficient new customs administration by strengthening its IT infrastructure, revitalizing human resource management, and establishing a customs academy. The WCO provides expert tools and analysis to assist the Philippine Customs in its strategic transformation, improve service delivery, and contribute more significantly to national economic development.

02/06/2026 Customs Knowledge
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