Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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West Africa Customs Names Sangho Director to Lead Modernization

West Africa Customs Names Sangho Director to Lead Modernization

Abdel Kader SANGHO has been appointed as the new Director for the West and Central Africa Customs region. This appointment aims to strengthen regional customs modernization, enhance risk management capabilities, and promote regional trade facilitation. The goal is to deepen international cooperation to address global trade challenges and foster regional economic prosperity and sustainable development. The meeting also confirmed the Regional Finance and Audit Committee, launched the annual budget, and announced the theme for International Customs Day 2021.

02/12/2026 Customs Knowledge
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West and Central Africa Customs Struggle With Modernization Delays

West and Central Africa Customs Struggle With Modernization Delays

The annual meeting of the West and Central Africa Customs Capacity Building Liaison Office focused on four key challenges: lack of leadership, outdated human resource management, unclear ownership of outsourced responsibilities, and difficulties in implementing the WTO Trade Facilitation Agreement. Participants shared experiences and sought greater support from the WCO, aiming to overcome these bottlenecks and promote the modernization and transformation of customs administrations in the region. The goal is to improve efficiency, transparency, and compliance with international standards.

02/12/2026 Customs Knowledge
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Gambia Revenue Authority Pioneers Customs Modernization in West Africa

Gambia Revenue Authority Pioneers Customs Modernization in West Africa

Supported by the Swedish-funded WACAM project, The Gambia Revenue Authority (GRA) is pioneering the WCO-promoted competency-based HRM model in West and Central Africa. By reviewing key HRM tools and strengthening institutional capacity, GRA aims to become a regional benchmark, leading industry development and providing valuable experience and lessons for other customs agencies. This initiative represents a significant step towards modernized customs administration and enhanced talent management within the region, potentially setting a new standard for customs operations.

02/12/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization with Sweden WCO Backing

Senegal Customs Adopts HR Modernization with Sweden WCO Backing

Under the West Africa Customs Modernization (WACAM) project funded by the Swedish government, the World Customs Organization (WCO) is assisting Senegal Customs in advancing its human resource modernization. Through measures such as improving employee planning tools and building competency models, Senegal Customs aims to enhance employee quality and optimize its organizational structure, setting an example for customs modernization in the West African region. The project anticipates completing the validation of employee planning tools by the end of 2015.

02/12/2026 Customs Knowledge
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WCO Boosts Customs Modernization in MENA Via Data Analytics

WCO Boosts Customs Modernization in MENA Via Data Analytics

The World Customs Organization (WCO), in partnership with the CCF Korea, held a virtual workshop for senior officials from the Middle East and North Africa region, focusing on data analysis capacity building. The workshop aimed to enhance the region's customs data analysis capabilities to support customs modernization. It covered topics such as introducing a data analysis framework, sharing experiences, presenting capacity building initiatives, and exploring cooperation prospects for the BACUDA project.

01/26/2026 Customs Knowledge
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WCO Backs HR Modernization for Customs in Senegal Gabon

WCO Backs HR Modernization for Customs in Senegal Gabon

The World Customs Organization (WCO), through the WACAM project, is providing human resource modernization support to the Customs administrations of Senegal and Gabon. This includes refining tools such as job catalogs and competency frameworks, as well as identifying change management actions. Both countries plan to validate the tools and launch pilot programs in early 2016. The project aims to improve the management efficiency of Customs in both countries and serve as a model for the West and Central African regions.

01/30/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization Under West Africa Project

Senegal Customs Adopts HR Modernization Under West Africa Project

Funded by the Swedish government, the World Customs Organization (WCO) supported the modernization of human resources management in Senegalese Customs through the West Africa Customs Administration Modernization Project. The project focused on building a competency-based human resources management system. Key tools such as job classifications, competency models, and job descriptions were developed to improve Senegalese Customs' management efficiency and international competitiveness. The initiative aims to strengthen the customs administration's capacity and contribute to regional economic development.

02/03/2026 Customs Knowledge
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WCO Enhances Customs Training to Strengthen Environmental Protection

WCO Enhances Customs Training to Strengthen Environmental Protection

The World Customs Organization (WCO) conducted a Multilateral Environmental Agreements (MEA) Train-the-Trainer workshop in Kenya, focusing on the Basel and Montreal Conventions. Through capacity building, the WCO aims to assist national customs administrations in improving compliance, combating illegal trade, and protecting the environment. The Sida-WCO Trade Facilitation and Customs Modernization (TFCM) Programme provides technical assistance to relevant customs agencies to address trade-related environmental issues and promote sustainable development. This initiative empowers customs officers to effectively enforce environmental regulations and contribute to global environmental protection efforts.

01/20/2026 Customs Knowledge
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Kyoto Convention Panel Backs Customs Reform

Kyoto Convention Panel Backs Customs Reform

The 28th session of the Revised Kyoto Convention (RKC) Management Committee focused on the comprehensive review of the RKC. Discussions centered on the "Four-Step Framework" for the review process and identified directions for advancing concepts related to the General Annex. The meeting emphasized the importance of active participation from all contracting parties and shared experiences from new contracting parties. The aim is to enhance the convention's modernization, adapt to new global trade challenges, and promote international trade facilitation. The session highlighted the ongoing efforts to streamline customs procedures and improve efficiency in international trade.

02/12/2026 Customs Knowledge
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