Bahamas Adopts WCO Study to Modernize Customs Efficiency

Bahamas Adopts WCO Study to Modernize Customs Efficiency

The World Customs Organization (WCO) assisted Bahamas Customs in conducting its first Time Release Study (TRS) to identify clearance bottlenecks, optimize processes, and improve efficiency. With WCO training and technical support, the Bahamas aims to significantly reduce clearance times, lower trade costs, and meet the requirements of the WTO Trade Facilitation Agreement. This initiative is expected to promote economic growth and enhance the country's international image by streamlining customs procedures and fostering a more efficient trade environment.

Brazil Study Reveals Trade Facilitation Opportunities

Brazil Study Reveals Trade Facilitation Opportunities

Brazil's first national Time Release Study (TRS) revealed an average release time of 7.5 days, with customs clearance accounting for less than 10% and private sector processes exceeding half. The study, following the WCO methodology, aims to enhance transparency and promote trade facilitation, with plans to publicly release the raw data. The research underscores the critical role of data-driven approaches in optimizing customs procedures and fostering trade facilitation. It highlights areas for improvement within both public and private sectors to streamline the overall import/export process.

New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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WCO and ZATCA Enhance MENA Customs Training to Ease Trade

WCO and ZATCA Enhance MENA Customs Training to Ease Trade

The World Customs Organization (WCO), in collaboration with Saudi ZATCA, organized a Harmonized System (HS) expert pre-certification workshop for the Middle East and North Africa region. This initiative aims to cultivate local experts, enhance regional customs capacity, and facilitate trade. Through a rigorous assessment and certification process, the WCO will expand its pool of experts, support regional capacity building efforts, and promote the standardization of global trade practices. The workshop is a key step in strengthening regional customs expertise and streamlining trade processes.

Philippines Customs Adopts WCO Data Training to Boost Risk Management

Philippines Customs Adopts WCO Data Training to Boost Risk Management

The World Customs Organization (WCO) held a data analysis and risk management workshop for the Philippine Customs, aiming to enhance its risk identification and control capabilities and promote intelligent supervision transformation. The workshop focused on database management and data analysis, emphasizing intelligence-driven risk management techniques, and shared the experience of the Netherlands Customs. The Philippine Customs will explore data analysis tools, strengthen data governance, promote data sharing and cooperation, and build a safer and more efficient trade environment.

Global Aviation Body Expands Training in Safety Law and Sustainability

Global Aviation Body Expands Training in Safety Law and Sustainability

IATA training highlights for February 2026 include safety management, aviation law, ticketing, and cargo transportation. These courses are designed to enhance skills and contribute to the development of the aviation industry. Participants will gain valuable knowledge and practical insights into key areas, improving their professional capabilities and contributing to a safer and more efficient aviation sector. The training aims to empower individuals and organizations to excel in the dynamic and demanding field of aviation.

Mali Customs Boosts Training with WCO Support for Staff Efficiency

Mali Customs Boosts Training with WCO Support for Staff Efficiency

With the support of the World Customs Organization, Mali Customs developed a Human Resource Management Strategy for 2018-2021. This strategy aims to enhance employee skills, improve work efficiency, and strengthen organizational cohesion through tools like competency models, ultimately achieving the overall mission of customs. The success of Mali Customs has attracted significant attention from the Ministry of Finance and is expected to be promoted to other government departments. The focus is on building a capable and motivated workforce to drive customs modernization and improve overall performance.

CACC Cargolinx Earns IATA Accreditation Boosting Egypts Air Cargo Training

CACC Cargolinx Earns IATA Accreditation Boosting Egypts Air Cargo Training

CACC Cargolinx's IATA certification standardizes ULD operations and dangerous goods handling training, improving training efficiency and employee competence. This reduces safety incidents, earns customer trust, and creates broader development prospects for the company. IATA certification is an effective way for air cargo companies to enhance their competitiveness. It demonstrates a commitment to global standards and best practices, assuring customers of safe and reliable handling of their shipments. Implementing CBTA methodologies further optimizes the training process and ensures competency-based skill development.

Sri Lanka Boosts Nuclear Detection at Customs Via RANDA Training

Sri Lanka Boosts Nuclear Detection at Customs Via RANDA Training

The World Customs Organization (WCO), in collaboration with the U.S. Department of Energy, conducted a RANDA Project national training in Sri Lanka. This training aimed to enhance the capacity of customs officers to respond to nuclear and radiological threats. The curriculum covered risk awareness, detection skills, legal frameworks, transport security, and risk management. The training also included site visits to further improve the professional capabilities of customs personnel and strengthen nuclear security levels in Sri Lanka. This initiative is crucial for safeguarding against illicit trafficking of nuclear and radioactive materials.

Tanzania Boosts Customs Efficiency with WCO Training on HS Codes

Tanzania Boosts Customs Efficiency with WCO Training on HS Codes

With the support of the World Customs Organization, the Tanzania Revenue Authority has launched a capacity building project aimed at enhancing HS code and valuation capabilities. The project comprehensively improves Tanzania's customs management level through measures such as training of trainers, building risk assessment tools, strengthening government-enterprise cooperation, and laboratory construction. This initiative promotes trade facilitation and fair tax collection, injecting new impetus into the country's economic development.