Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
Read More
Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs is implementing a five-year strategy in response to the World Customs Organization's Mercator Program. This initiative aims to modernize customs operations, promote economic development, and enhance international competitiveness. The strategic plan focuses on streamlining processes, improving efficiency, and aligning with global best practices. By embracing international standards and modern technologies, Antigua and Barbuda Customs seeks to facilitate trade, strengthen border security, and contribute to the nation's sustainable economic growth. This modernization effort is crucial for attracting investment and fostering a more competitive business environment.

01/20/2026 Customs Knowledge
Read More
DRC Zambia Launch Tradeboosting Customs Link

DRC Zambia Launch Tradeboosting Customs Link

The Democratic Republic of Congo (DRC) and Zambia are collaborating on a customs systems interconnectivity project at the Kasumbalesa border post to enhance cross-border trade efficiency. Supported by the World Customs Organization (WCO) and the German Development Cooperation (GIZ), the project has established a steering committee and developed a work plan. Data exchange is expected to commence in May 2025, significantly reducing trade costs and promoting regional integration. This initiative underscores the commitment of both nations to streamlining trade processes and fostering economic growth through enhanced customs cooperation.

01/20/2026 Customs Knowledge
Read More
WCO Enhances Customs Training to Strengthen Environmental Protection

WCO Enhances Customs Training to Strengthen Environmental Protection

The World Customs Organization (WCO) conducted a Multilateral Environmental Agreements (MEA) Train-the-Trainer workshop in Kenya, focusing on the Basel and Montreal Conventions. Through capacity building, the WCO aims to assist national customs administrations in improving compliance, combating illegal trade, and protecting the environment. The Sida-WCO Trade Facilitation and Customs Modernization (TFCM) Programme provides technical assistance to relevant customs agencies to address trade-related environmental issues and promote sustainable development. This initiative empowers customs officers to effectively enforce environmental regulations and contribute to global environmental protection efforts.

01/20/2026 Customs Knowledge
Read More
Global Airlines Adopt AI to Transform Aviation Industry

Global Airlines Adopt AI to Transform Aviation Industry

The International Air Transport Association (IATA) has launched the 'Airline AI Network' to establish a knowledge-sharing community for airline data and AI professionals. Through quarterly calls, annual events, and regular newsletters, the network aims to foster communication and collaboration among members. It will explore applications of artificial intelligence within the aviation industry. The first in-person gathering is planned for April 2026 in Singapore, further deepening exchange and cooperation. The initiative seeks to accelerate AI adoption and innovation across the airline sector by connecting experts and facilitating the sharing of best practices.

01/20/2026 Airlines
Read More
USPS Expands Lastmile Delivery to Outside Bidders

USPS Expands Lastmile Delivery to Outside Bidders

The United States Postal Service (USPS) plans to open its last-mile delivery network, allowing shippers of all sizes to access it through a bidding process. This initiative aims to increase revenue, improve efficiency, and enable retailers to achieve faster delivery times. Expert opinions are divided, recognizing both opportunities and challenges. This move could intensify market competition, foster innovation, empower small and medium-sized enterprises (SMEs), and reshape the consumer experience. USPS needs to overcome operational complexities, pricing strategies, and technical support challenges to succeed in this endeavor.

01/21/2026 Logistics Industry Insights
Read More
Walmart Reintroduces Employee Delivery for Lastmile Efficiency

Walmart Reintroduces Employee Delivery for Lastmile Efficiency

Walmart plans to relaunch its 'employee delivery' model, aiming to reduce costs, improve efficiency, optimize user experience, and build a stronger last-mile network. While facing challenges like incentives, safety, and management, successful implementation could significantly enhance Walmart's delivery capabilities and market competitiveness. This initiative offers new perspectives for the retail industry. The program leverages existing employee routes to deliver packages, potentially offering a more cost-effective and flexible solution compared to traditional delivery services. It also aims to improve customer satisfaction through faster and more personalized delivery options.

01/28/2026 Logistics
Read More
Overstock UPS Partner to Simplify Ecommerce Returns

Overstock UPS Partner to Simplify Ecommerce Returns

Overstock and UPS are partnering on a pilot program to offer customers more convenient at-home returns without the need for repackaging. This initiative is part of UPS's "Logistics as a Service" strategy, aimed at enhancing customer experience and opening new revenue streams. Expected to launch during the holiday shopping season, the program aims to alleviate the pressure of peak return periods and potentially have a profound impact on the retail industry. This collaboration focuses on streamlining the return process, making it simpler and more efficient for consumers.

01/28/2026 Logistics
Read More
Starbucks Targets Farmlevel Emissions for Carbonneutral Coffee by 2030

Starbucks Targets Farmlevel Emissions for Carbonneutral Coffee by 2030

Starbucks has announced its goal to achieve green coffee carbon neutrality by 2030, focusing on emissions reduction in coffee cultivation. The company plans to implement measures such as precision agriculture, promotion of climate-adapted coffee varieties, and protection of coffee-growing regions. They also aim to reduce water usage by 50%. This initiative is part of Starbucks' 'resource-positive' company vision, aiming to minimize environmental impact and actively give back to the planet. The company hopes to set a new benchmark for sustainable development within the coffee industry.

01/29/2026 Logistics Industry Insights
Read More
Benin Customs Modernizes HR Leads Reform in West Africa

Benin Customs Modernizes HR Leads Reform in West Africa

With the support of the World Customs Organization, the Benin Customs Administration launched a Human Resource Modernization project aimed at building a competency-based HRM system. Through capacity building, job catalog refinement, and regional cooperation, Benin Customs has set a precedent for improving efficiency and promoting regional customs modernization. The project emphasizes continuous improvement and comprehensive implementation to create a highly efficient and professional workforce. This initiative showcases Benin's commitment to modernizing its customs operations and fostering a skilled workforce capable of meeting the evolving demands of international trade.

01/26/2026 Customs Knowledge
Read More