Lastmile Logistics Balances Efficiency and Human Insight

Lastmile Logistics Balances Efficiency and Human Insight

Last-mile logistics is undergoing a transformation driven by automation, intelligent dispatch, and digital transformation. Logistics providers must balance technological innovation with customer satisfaction to build intelligent and efficient logistics systems. Human intelligence remains indispensable in handling complex problems. Companies like CXT Software empower logistics businesses through technology, helping them improve efficiency, reduce costs, and optimize customer experience. This shift requires a strategic approach to technology adoption and a focus on leveraging data for better decision-making in the final leg of delivery.

01/15/2026 Logistics Industry Insights
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AI and Automation Transform Lastmile Logistics Efficiency

AI and Automation Transform Lastmile Logistics Efficiency

Last-mile logistics faces the dual challenges of efficiency and cost. By leveraging automation, smart scheduling, and digital transformation, businesses can reshape last-mile operations, improve efficiency, reduce costs, and enhance customer experience. Balancing technology with personalized service is crucial for creating exceptional customer experiences. Looking ahead, unmanned delivery, green logistics, and shared logistics will be significant trends in the evolution of last-mile delivery. These advancements promise to further optimize processes and create a more sustainable and customer-centric ecosystem.

01/15/2026 Logistics Industry Insights
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Veho Expands Southern California Delivery Amid Ecommerce Growth

Veho Expands Southern California Delivery Amid Ecommerce Growth

Veho is rapidly expanding its e-commerce delivery presence in Southern California, processing over 10,000 packages weekly through technology-driven solutions and differentiated services. Its dual-pricing strategy and gig-driver model present both opportunities and challenges. The company's growth has the potential to reshape the e-commerce logistics landscape, particularly in the last-mile sector. Veho's focus on speed and reliability aims to improve the customer experience and provide a competitive edge in the increasingly demanding e-commerce market.

01/15/2026 Logistics
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Jiangmens Crossborder Ecommerce Boom Drives Global Expansion

Jiangmens Crossborder Ecommerce Boom Drives Global Expansion

Leveraging the Pearl River Delta's industrial strengths, Jiangmen cross-border overseas expansion service companies offer one-stop solutions to help Chinese sellers efficiently enter the global market. Jiangmen's cross-border e-commerce is rapidly developing due to its geographical advantages, industrial synergy, professional services, and policy support. Choosing a service provider with qualifications, experience, comprehensive services, and transparent pricing is crucial. This guide provides selection tips and answers to frequently asked questions, assisting businesses in achieving successful cross-border expansion.

01/15/2026 Logistics Industry Insights
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Pasta Maker Adapts to Global Supply Chain Challenges

Pasta Maker Adapts to Global Supply Chain Challenges

Food blogger Dan Pashman's journey to create 'cascatelli' pasta was a battle against the global supply chain crisis during the pandemic. He overcame numerous obstacles, including raw material shortages and packaging carton shortages, to successfully launch his product. This story showcases how businesses can overcome challenges during supply chain disruptions through innovation and adaptability, ultimately achieving success. Pashman's experience highlights the resilience required to navigate unprecedented logistical hurdles and the importance of creative solutions when traditional supply lines are strained.

01/19/2026 Logistics Industry Insights
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Amazon Tightens Return Rules for Thirdparty Sellers

Amazon Tightens Return Rules for Thirdparty Sellers

Amazon has updated its FBM return policy, automatically authorizing returns and mandating enrollment in the prepaid return label program, posing challenges for FBM sellers. Sellers need to proactively respond by optimizing products, improving service, and setting return rules to reduce return rates, increase profit margins, and adapt to Amazon's policy changes. This includes focusing on accurate product descriptions, high-quality packaging, and responsive customer service to minimize the need for returns and ensure a positive customer experience within the new framework.

01/19/2026 Logistics
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Project44 Buys Convey for 255M to Boost Lastmile Tracking

Project44 Buys Convey for 255M to Boost Lastmile Tracking

Project44 acquired Convey for $255 million, aiming to expand its end-to-end supply chain visibility platform, particularly strengthening its last-mile delivery capabilities. Convey's technology helps shippers connect parcel and freight data, optimizing the final mile delivery experience. This marks project44's third acquisition this year, demonstrating its strategy to build a more robust supply chain visibility platform. The acquisition will integrate Convey's expertise in last-mile delivery with project44's existing capabilities to provide enhanced tracking and management for shipments.

01/19/2026 Logistics
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DHL Invests 300M in US Ecommerce Automation

DHL Invests 300M in US Ecommerce Automation

DHL announced a $300 million investment to expand its U.S. distribution network and enhance automation to address e-commerce growth and labor shortages. The expansion includes increasing warehouse space and deploying loop and linear sorters to improve package processing speed and efficiency. This aims to optimize logistics services and provide e-commerce customers with a superior delivery experience. The investment will allow DHL to handle the increasing volume of packages and maintain its competitive edge in the rapidly evolving e-commerce landscape.

01/19/2026 Logistics Industry Insights
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Chewy Boosts Automation Amid Rising Ecommerce Demand

Chewy Boosts Automation Amid Rising Ecommerce Demand

Pet e-commerce company Chewy is accelerating the automation upgrade of its logistics network. By building new warehouses and renovating existing facilities, the company aims to improve operational efficiency, reduce costs, and optimize the customer experience. This move comes at a time of surging e-commerce demand, reflecting retailers' emphasis on efficient logistics systems to cope with market competition and achieve sustainable growth. Chewy's investment highlights the increasing importance of automation in modern supply chains for maintaining competitiveness and meeting evolving customer expectations.

01/19/2026 Logistics
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Airlines Shift to Dynamic Pricing to Boost Profits

Airlines Shift to Dynamic Pricing to Boost Profits

Airlines are reshaping their profitability models by leveraging Dynamic Pricing (DP) and Offer Management Systems (OMS). This approach overcomes the limitations of traditional pricing methods, addresses distribution challenges, and enhances both competitiveness and customer experience. By dynamically adjusting prices based on real-time demand and other factors, airlines can optimize revenue and improve overall financial performance. The integration of DP and OMS allows for more personalized and flexible pricing strategies, ultimately leading to increased profitability and a more satisfying customer journey.

01/19/2026 Airlines
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