Bolivia Customs Boosts Leadership with Executive Training

Bolivia Customs Boosts Leadership with Executive Training

Bolivia Customs, through its participation in the SECO-WCO Global Trade Facilitation Programme, successfully held an executive leadership and management development workshop. This workshop aimed to enhance the leadership capabilities of the senior management team to address future strategic challenges. Through team building, individual leadership development, and negotiation skills training, the workshop significantly strengthened team cohesion and improved leadership skills, laying a solid foundation for the future development of Bolivia Customs.

02/02/2026 Customs Knowledge
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WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCO, in collaboration with WACAM, is developing customs HRM experts in West and Central Africa to enhance management capabilities. Through training and practical exercises, the initiative aims to build a regional think tank, fostering customs modernization. This partnership strengthens regional cooperation and promotes efficient customs practices, ultimately contributing to improved trade facilitation and economic development within the region. The focus is on equipping customs officials with the necessary skills and knowledge to effectively manage human resources and implement modern customs procedures.

02/02/2026 Customs Knowledge
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Burkina Faso Customs Boosts Skills to Speed Tariff Reform

Burkina Faso Customs Boosts Skills to Speed Tariff Reform

With the support of the WCO MADAO project, Burkina Faso Customs organized a project management training course to enhance the project management capabilities of customs officials, aiming to better implement customs modernization reforms. The training covered key areas such as project organization, governance, and lifecycle. Through a combination of theory and practice, it helped customs establish its own project management methodology, improve project success rates and resource utilization efficiency, and ultimately promote customs modernization. The training aimed to equip officials with the skills to effectively manage and deliver modernization projects.

02/03/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office has assisted Côte d'Ivoire Customs in making progress in human resources and project management. By developing a job directory, competency framework, and job descriptions, and by introducing project cycle management and results-based management principles, it has laid the foundation for the modernization of Côte d'Ivoire Customs. The two parties will continue to collaborate to refine relevant tools and methods and develop action plans to consolidate the achievements made.

02/03/2026 Customs Knowledge
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Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

Sierra Leone NRA Adopts Competencybased HR System for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), modernized its human resource system by introducing a competency-based HR management system. This initiative aims to enhance organizational effectiveness and build a professional tax workforce to better serve the national economy. This paper analyzes the construction and application of the competency model, and identifies potential challenges faced by the NRA during the transformation process, along with corresponding strategies to address them. The goal is to improve performance and create a skilled and efficient workforce.

02/03/2026 Customs Knowledge
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WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

The World Customs Organization (WCO), in collaboration with Sungkyunkwan University in Korea, has launched a scholarship program in data analysis for customs officials from developing countries. This program aims to cultivate data analysis experts by enhancing their skills and cultural awareness through online and offline courses, practical projects, and cultural excursions. The initiative supports customs administrations in leveraging data-driven insights to improve management practices in the data era. It focuses on building capacity within developing nations to effectively utilize data for enhanced customs operations and decision-making.

02/03/2026 Customs Knowledge
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Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs successfully held an executive leadership retreat through participation in the SECO-WCO Global Trade Facilitation Programme. The project addressed key customs strategic challenges, tailoring team-building and individual leadership development solutions. This significantly enhanced the cohesion, leadership skills, strategic planning abilities, and negotiation skills of the executive team. This initiative lays a solid foundation for Bolivia Customs to address future challenges and contributes to national trade facilitation efforts. The program aimed to improve overall effectiveness and prepare the organization for upcoming reforms.

02/03/2026 Customs Knowledge
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WCO Enhances Customs Training Across West and Central Africa

WCO Enhances Customs Training Across West and Central Africa

The WCO-WACAM project aims to establish a regional pool of human resources experts for Customs administrations in West and Central Africa. Through capacity building, tool development, and follow-up support, the project enhances HR management within Customs departments, ultimately improving their efficiency and competitiveness. It emphasizes a competency-based HRM approach and develops tools such as job catalogs, competency frameworks, and job descriptions. These resources lay the foundation for Customs modernization and contribute to more effective and professional Customs operations in the region.

02/03/2026 Customs Knowledge
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West and Central Africa Boost Customs Modernization Via Regional Cooperation

West and Central Africa Boost Customs Modernization Via Regional Cooperation

The 6th Regional Working Group Meeting of Human Resources and Training Managers of Customs in West and Central Africa in 2016 focused on regional cooperation to accelerate the modernization of customs human resources. The meeting emphasized experience sharing, regional synergy, and the importance of the WCO-WACAM project. Participating countries actively sought project support and discussed key issues such as digital transformation, performance management, leadership development, and talent retention, aiming to jointly build the future of customs in West and Central Africa. The discussions highlighted the need for collaborative efforts and shared strategies.

02/05/2026 Customs Knowledge
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Wcos WACAM Project Modernizes HR in West and Central African Customs

Wcos WACAM Project Modernizes HR in West and Central African Customs

The WCO-WACAM project supports the modernization and upgrade of human resource management in customs administrations in West and Central Africa. Through regional workshops and technical assistance, it assists customs agencies in the region to reform their HR management systems. The project aims to build a competency-based HR management system, improve the overall quality and efficiency of customs staff, and promote trade facilitation and economic development. The initiatives are designed to enhance customs workforce capabilities and contribute to regional economic growth by streamlining customs processes and improving overall performance.

02/05/2026 Customs Knowledge
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