Amazon Enforces Stricter Seller Communication Policies

Amazon Enforces Stricter Seller Communication Policies

Amazon tightens penalties for on-site messaging violations, potentially leading to direct account suspension without successful appeals. The new regulations emphasize compliant operations. Sellers should avoid using sensitive words, prioritize customer service, and collect feedback through compliant channels. This ensures stable growth during peak seasons. Non-compliance can result in severe consequences, highlighting the importance of adhering to Amazon's communication guidelines and focusing on providing excellent customer support within the permitted boundaries. Staying informed about policy updates is crucial for maintaining a healthy seller account.

01/29/2026 Logistics Industry Insights
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Amazon Launches Performance Alerts for Sellers

Amazon Launches Performance Alerts for Sellers

Amazon introduces a new "Performance Alert" feature designed to help sellers identify and resolve operational issues more promptly. By customizing the monitoring of key metrics, sellers can receive immediate notifications when data anomalies occur, enabling them to respond quickly, minimize losses, and improve operational efficiency. This easy-to-use feature effectively enhances competitiveness on the Amazon platform, allowing for proactive management and problem-solving before significant impact.

01/30/2026 Logistics Industry Insights
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Amazon Sellers Turn to Offplatform Tactics for Growth

Amazon Sellers Turn to Offplatform Tactics for Growth

With rising on-Amazon traffic costs, this article emphasizes the importance of integrating on- and off-Amazon strategies. By analyzing suitable scenarios for off-Amazon traffic generation, key influencing factors, and subsequent operational strategies, it provides sellers with effective ways to stand out in a competitive market. Combining on- and off-Amazon approaches is crucial for achieving sustainable growth in Amazon operations. It highlights the need to diversify traffic sources and leverage external channels to drive sales and improve overall performance on the platform.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Face Postholiday Return Surge Profit Pressures

Amazon Sellers Face Postholiday Return Surge Profit Pressures

US Amazon sellers are facing a severe challenge of return waves after the holiday season. High return rates not only erode profits but also cause environmental problems. Sellers need to optimize return policies, strictly control quality, improve logistics, strengthen after-sales service, and utilize technology to analyze data. The platform should also take responsibility, improve the return process, and combat malicious returns to jointly build a healthy e-commerce ecosystem and help sellers overcome difficulties. This collaborative approach is crucial for mitigating the financial and environmental impact of returns.

01/05/2026 Logistics Industry Insights
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Amazon Launches Account Health Assurance for Sellers

Amazon Launches Account Health Assurance for Sellers

Amazon introduces the 'Account Health Assurance' program, offering eligible US and Canadian professional sellers a 72-hour window to resolve issues, reducing the risk of account suspension. Sellers need to maintain a good Account Health Rating and set up emergency contact information. This program is not a 'get-out-of-jail-free card'; compliant operation remains crucial. It aims to provide a safety net for sellers demonstrating good account health, allowing them time to rectify problems before facing account deactivation, ultimately fostering a more stable and reliable marketplace.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Boost Sales with Free Marketing Tactics

Amazon Sellers Boost Sales with Free Marketing Tactics

Amazon sellers can leverage zero-cost off-Amazon traffic strategies. Explore the Amazon Live commission-only model and channels like Roundforest to boost sales, increase reviews, and build brand reputation. This approach allows sellers to expand their reach beyond the Amazon marketplace without incurring significant advertising expenses. By strategically utilizing these methods, sellers can drive targeted traffic to their product listings, ultimately leading to higher conversion rates and improved brand visibility.

01/16/2026 Logistics Industry Insights
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Social Commerce Personalization Transforms Customer Engagement

Social Commerce Personalization Transforms Customer Engagement

Social commerce is reshaping the retail industry by integrating shopping experiences into social media platforms. It leverages personalized interactions, convenient shopping processes, and efficient customer service to help brands build stronger connections with customers and enhance customer loyalty. In the future, conversational commerce will become an important development direction for social commerce.

12/29/2025 Logistics Industry Insights
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Esuns Chen Offers Amazon Sellers Growth Training

Esuns Chen Offers Amazon Sellers Growth Training

With six years of hands-on Amazon experience, Yi Xun Cross-border Lao Chen offers practical training courses focusing on Amazon North America, Europe, and Japan site operations and managed services. The course covers account registration, product selection, listing optimization, and advertising, helping sellers quickly master core Amazon operational skills and achieve business growth. This training is designed to provide actionable strategies and real-world insights for success in the competitive Amazon marketplace.

01/04/2026 Logistics Encyclopedia
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Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Amazon Sellers Urged to Protect Brands from Listing Hijacking

Amazon Sellers Urged to Protect Brands from Listing Hijacking

This article delves into brand security threats faced by Amazon sellers, such as listing hijacking and copyright infringement, offering comprehensive strategies including sending warning letters, filing complaints with Amazon, and seeking legal assistance. It emphasizes the importance of brand protection, recommending sellers establish a robust security framework by registering trademarks and joining Amazon Brand Registry to safeguard their rights. Proactive measures are crucial for maintaining a secure and thriving presence on the Amazon marketplace.

01/06/2026 Logistics Encyclopedia
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