Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Ebay Sellers Adopt New Strategies to Reduce Risks Increase Sales

Ebay Sellers Adopt New Strategies to Reduce Risks Increase Sales

This article delves into the core risks in eBay marketing, including new seller limitations, cross-border logistics, platform rule biases, and compliance violations. It provides effective promotion strategies such as listing optimization, auction model utilization, the use of on-site promotion tools, and customer relationship management. The aim is to help sellers mitigate risks, increase sales, and succeed on the eBay platform. It equips sellers with the knowledge to navigate potential pitfalls and implement successful strategies for growth and profitability within the eBay marketplace.

01/04/2026 Logistics Encyclopedia
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Amazon Raises Fulfillment Fees Pressuring Seller Profits

Amazon Raises Fulfillment Fees Pressuring Seller Profits

Amazon announced an increase in Multi-Channel Fulfillment (MCF) service fees, effective May 9th, aiming to maintain market competitiveness. Orders shipped to certain regions will also incur surcharges. This move increases cost pressure on sellers, requiring them to re-evaluate pricing strategies and operational efficiency. The fee hike impacts sellers relying on MCF for order fulfillment outside of Amazon's marketplace, potentially affecting their profit margins and requiring adjustments to their business models. Understanding the specific fee changes and their impact is crucial for sellers to remain competitive.

01/04/2026 Logistics
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Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Chinese-American Amazon seller Yeung was sentenced for an "empty package" scam, exposing fraud issues in cross-border e-commerce. He exploited platform loopholes, using fake shipments and other methods to illegally profit millions of dollars. He was ultimately sentenced and fined heavily. This case serves as a warning to cross-border e-commerce sellers that compliant operation is the key to long-term development, and illegal activities will inevitably be punished by law. It highlights the importance of ethical business practices in the competitive online marketplace.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Boost Sales with Datadriven Ad Strategies

Amazon Sellers Boost Sales with Datadriven Ad Strategies

This article delves into the importance of Amazon advertising data analysis. It emphasizes the need to connect and interpret different reports to pinpoint advertising problem areas and offers specific strategies for optimizing keywords and search terms. Sellers can leverage tools like the 'Purchases Attributed to Advertising Report' and the 'Total Traffic and Invalid Traffic Report' to enhance advertising performance and drive sales growth. By understanding and acting on these data insights, sellers can significantly improve their ROI and achieve sustainable sales increases within the Amazon marketplace.

01/06/2026 Logistics Industry Insights
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Ozon Key Strategies for Russias Ecommerce Growth

Ozon Key Strategies for Russias Ecommerce Growth

This article provides an in-depth analysis of the Russian e-commerce platform OZON, highlighting its leading position in the Russian market and its favorable policies for Chinese sellers. It details OZON's platform advantages, required registration materials, fee structure, and payment methods. Strategic recommendations are offered specifically for brand sellers, aiming to help Chinese sellers capitalize on the opportunities within the Russian e-commerce market and achieve business growth. The guide aims to equip sellers with the necessary information to successfully enter and navigate the OZON marketplace.

01/06/2026 Logistics Industry Insights
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跨境 Ecommerce Brands Leverage Google Ads Data for Growth

跨境 Ecommerce Brands Leverage Google Ads Data for Growth

This article delves into key Google Ads metrics, including cost per conversion, click-through rate, and conversion rate. It provides actionable optimization recommendations to help cross-border e-commerce businesses improve advertising performance and reduce customer acquisition costs through data-driven strategies. By leveraging these insights, businesses can enhance their campaigns, achieve better ROI, and drive sustainable business growth in the competitive online marketplace. The focus is on practical tips and techniques that can be readily implemented to maximize the effectiveness of Google Ads campaigns.

01/06/2026 Logistics Industry Insights
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Amazon Attribution Tool Boosts Seller Sales Growth

Amazon Attribution Tool Boosts Seller Sales Growth

Amazon Attribution is a powerful tool that helps sellers track the performance of their off-Amazon advertising, optimize marketing strategies, and improve conversion rates. It allows for precise measurement of ad effectiveness, insights into audience behavior, and ultimately increased return on investment. This article provides a detailed introduction to Amazon Attribution's definition, benefits, usage methods, and the latest updates, empowering sellers to achieve greater success in the Amazon marketplace. It focuses on how to leverage data-driven insights to refine campaigns and maximize advertising ROI.

01/06/2026 Logistics Encyclopedia
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Ebay Business Accounts Boost Ecommerce Growth

Ebay Business Accounts Boost Ecommerce Growth

eBay business accounts offer significant advantages over personal accounts in terms of taxes, branding, legal aspects, sales limits, and tool usage. These advantages can better help sellers succeed in cross-border e-commerce. Sellers should choose the appropriate account type based on their specific circumstances. Business accounts allow for more scalability and professional presentation, crucial for building trust with international customers. They also often provide access to advanced features and dedicated support, leading to improved efficiency and growth potential in the competitive global marketplace.

01/06/2026 Customs Knowledge
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Pinterest Expands Ecommerce Tools to Drive Sales

Pinterest Expands Ecommerce Tools to Drive Sales

Facing declining Facebook traffic? Don't panic! Pinterest is emerging as a new favorite for cross-border e-commerce. This article unveils four core strategies: keyword optimization, effective tag usage, Pin bombardment, and compelling Call-to-Actions. Learn how to master Pinterest, drive explosive traffic, and double your sales. Discover the secrets to leveraging Pinterest's visual platform to attract potential customers, boost brand awareness, and ultimately convert clicks into revenue. Unlock the power of Pinterest marketing and gain a competitive edge in the global marketplace.

01/06/2026 Logistics Industry Insights
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