Procurement Leaders Urged to Rebuild Supplier Trust
The term 'trust' is often misused in procurement, conflated with performance and reliability. It's crucial to differentiate trust from confidence, distinguishing between trusting suppliers, the company, and oneself. Reserve trust for truly trustworthy partners, fostering transparent and fair collaborations. By doing so, we can restore trust to its rightful value, moving beyond mere expectation of performance to a genuine belief in the partner's integrity and commitment. This approach allows for stronger, more resilient supplier relationships built on a foundation of mutual respect and ethical conduct.
