Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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Guatemala Boosts Trade Efficiency with WCO Partnership

Guatemala Boosts Trade Efficiency with WCO Partnership

The World Customs Organization (WCO), through the Mercator Program, supports Guatemala's Tax and Customs Administration (SAT) in implementing the Trade Facilitation Agreement (TFA). This support includes on-site missions, needs analysis, and action plan development. The WCO team engaged with Guatemalan stakeholders, proposing recommendations to optimize customs clearance processes, enhance transparency, and strengthen inter-agency cooperation. The aim is to help Guatemala achieve trade facilitation, thereby promoting economic development. This initiative underscores the WCO's commitment to assisting member states in streamlining trade procedures and fostering a more efficient global trading environment.

01/07/2026 Customs Knowledge
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Jordan Customs Adopts Modern Project Management for Trade Efficiency

Jordan Customs Adopts Modern Project Management for Trade Efficiency

With the support of the WCO, Jordan Customs enhanced its project management capabilities by establishing a project management framework. This initiative aims to improve customs clearance efficiency, strengthen risk management, and enhance information technology to build a modern, 21st-century customs administration and boost international competitiveness. The project emphasizes a results-oriented approach, values communication and collaboration, promotes continuous improvement, and embraces the future.

01/20/2026 Customs Knowledge
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Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Philippine Customs Boosts Trade Reforms with WCO Backing

Philippine Customs Boosts Trade Reforms with WCO Backing

The World Customs Organization (WCO) conducted a leadership workshop for senior officials of the Philippine Customs, aiming to enhance strategic alignment, trust-building, and leadership skills. The workshop focused on challenges such as cross-departmental collaboration, decision-making processes, and strategic thinking. Initiatives like Time Release Study (TRS) were highlighted as tools for customs modernization and promoting trade facilitation reforms. The program sought to equip participants with the necessary tools and knowledge to drive positive change within the Philippine Customs administration and contribute to improved efficiency and effectiveness.

01/22/2026 Customs Knowledge
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Gabon Customs Adopts Wcobacked HR Modernization Plan

Gabon Customs Adopts Wcobacked HR Modernization Plan

With the support of the World Customs Organization, Gabonese Customs is actively promoting the modernization of its human resource management system, aiming to establish a competency-based modern HRM system. Through evaluating pilot programs, developing HR strategies, strengthening capacity building, and collaborating with the Ministry of Finance, Gabonese Customs is striving to enhance the professional skills and overall work efficiency of its employees, thereby contributing more significantly to national economic development. The reforms focus on building a more skilled and efficient workforce to support the organization's goals.

01/22/2026 Customs Knowledge
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Bed Bath Beyond Revamps Supply Chain to Boost Retail Recovery

Bed Bath Beyond Revamps Supply Chain to Boost Retail Recovery

Bed Bath & Beyond (BB&B) is restructuring its supply chain to streamline inventory and optimize in-store service. This includes leveraging third-party regional distribution centers to reduce delivery times and lower costs. The aim is to create a more efficient and responsive supply chain that better serves customers and improves overall operational performance, ultimately contributing to the company's retail transformation and omnichannel strategy.

01/29/2026 Logistics Industry Insights
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Sudan Customs Overhauls HR to Boost Trade Efficiency

Sudan Customs Overhauls HR to Boost Trade Efficiency

With the assistance of the World Customs Organization (WCO), Sudanese Customs has launched a Human Resources modernization project. This initiative aims to enhance the professionalism and efficiency of the customs workforce by establishing a competency-based management system. The goal is to better serve national economic development and international trade security. The project encompasses assessing the current management situation, developing practical tools, formulating a roadmap, and providing ongoing expert support. This comprehensive approach seeks to transform HR practices within Sudanese Customs.

01/26/2026 Customs Knowledge
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Armenia Modernizes Customs with WCO for Ecommerce Growth

Armenia Modernizes Customs with WCO for Ecommerce Growth

The World Customs Organization (WCO) is assisting Armenian Customs in implementing the Mercator Programme, aimed at simplifying customs procedures, reducing trade costs, and improving efficiency. The program covers key areas such as advance rulings, risk management, and single window systems, with the goal of modernizing Armenian Customs and promoting its economic development. Other developing countries can learn from this example by actively participating in WCO projects to improve their own trade facilitation levels.

01/26/2026 Customs Knowledge
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Egypt Boosts Trade Efficiency with Wcobacked Customs Modernization

Egypt Boosts Trade Efficiency with Wcobacked Customs Modernization

The Egyptian Customs Authority (ECA), with the support of the World Customs Organization (WCO), has developed a new vision, mission, and strategic plan. By enhancing customs efficiency, strengthening risk management, promoting compliance, improving transparency, and fostering international cooperation, the ECA aims to become an efficient, transparent, and trustworthy customs agency, contributing to Egypt's economic prosperity. This strategic transformation will improve Egypt's trade competitiveness and provide a reference for other developing countries. The plan focuses on modernization and alignment with international best practices.

01/27/2026 Customs Knowledge
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