Ebay Updates Return Policy Key Changes for US Sellers

Ebay Updates Return Policy Key Changes for US Sellers

eBay US has updated its return policy, requiring sellers to provide a US return address, free returns, or a 'refund only' option. This aims to enhance buyer experience and reduce cross-border return disputes. Sellers need to assess costs, optimize listings, improve service, and adapt flexibly to the new policy. This change impacts sellers who previously relied on international returns or other methods to handle returns on the eBay US platform. Understanding and implementing these changes is crucial for maintaining competitiveness.

01/27/2026 Logistics Industry Insights
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US Customs Adopts Digital Tax Refunds As Tariff Policies Shift

US Customs Adopts Digital Tax Refunds As Tariff Policies Shift

U.S. Customs and Border Protection (CBP) will fully implement electronic refunds starting February 6th, eliminating paper-based refunds. This initiative aims to reduce costs, minimize delays, enhance security, and prepare for a potential wave of Trump-era tariff refunds. Businesses should complete electronic registration promptly, verify data accuracy, and closely monitor policy developments to capitalize on opportunities and mitigate risks. The transition to e-refunds is expected to streamline the refund process and improve efficiency for both CBP and trade stakeholders.

01/30/2026 Customs Knowledge
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Global Air Freight Policies Cancellation and Amendment Rules Explained

Global Air Freight Policies Cancellation and Amendment Rules Explained

This article provides an in-depth analysis of international air freight cancellation and modification policies, differentiating between voluntary and involuntary changes. It details the logic behind calculating cancellation fees and offers practical considerations. The aim is to help cargo owners understand the rules, reduce transportation risks, and protect their rights. It covers key aspects of the refund process and clarifies the conditions under which refunds are applicable, empowering shippers to navigate potential issues effectively and minimize financial losses related to changes in their air freight shipments.

01/26/2026 Logistics Encyclopedia
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Hong Kongs Proters Scheme Boosts Aviation Sector Funding

Hong Kongs Proters Scheme Boosts Aviation Sector Funding

The Hong Kong government has launched the "Professional Training and Examination Refund Scheme" (ProTERS) to provide aviation professionals and aspiring talents with tuition fee reimbursement of up to 80%, capped at HKD 30,000. This scheme aims to encourage Hong Kong residents to participate in aviation-related courses and examinations, enhance their skills, and obtain professional qualifications, thereby supporting the development of Hong Kong's aviation industry. Applicants must be Hong Kong residents, employed full-time in the Hong Kong aviation industry, and have completed designated courses or examinations.

01/27/2026 Logistics Industry Insights
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Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Beauty Influencer Hayley Faces Backlash Over Whitening Cream Claims

Douyin influencer "Sister Haili"'s live stream selling whitening and blemish-removing cream is under scrutiny for suspected illegal ingredient additions and false advertising, sparking consumer concerns. Issues like non-compliant product names, mismatched registration information, and missing ingredient lists have surfaced. Consumers have reported allergic reactions and refund refusals. This incident highlights the chaotic state of the live streaming e-commerce industry, emphasizing the urgent need for strengthened regulation, standardized operations, and the protection of consumer rights. This case underscores the importance of due diligence and transparency in online sales.

01/04/2026 Logistics Industry Insights
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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US Customs Shifts Refunds to Electronic ACH Payments

US Customs Shifts Refunds to Electronic ACH Payments

U.S. Customs announced the full digitalization of duty refunds, effective February 6th. Companies must ensure ACH electronic payment setup or designate a customs broker for collection; otherwise, direct refunds will be unavailable. This move is likely related to the Supreme Court's expected ruling on tariffs under the International Emergency Economic Powers Act. Businesses are advised to prepare promptly to navigate future trade changes. This digitalization aims to streamline the refund process and improve efficiency for both Customs and importers. Early preparation is crucial to avoid disruptions and ensure timely receipt of refunds.

01/26/2026 Customs Knowledge
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Global Shipping Taxes Who Bears the Cost

Global Shipping Taxes Who Bears the Cost

Who bears the cost of international express taxes and duties? By default, it's the recipient. Under DDP (Delivered Duty Paid) terms, the sender can bear the responsibility. Contracts can stipulate cost-sharing or third-party payment. Pay attention to trade terms, compliance risks, and cost accounting to ensure smooth cross-border trade. Understanding Incoterms like DDP, CIF, and FOB is crucial for determining liability. Accurate cost estimation and adherence to regulations are essential for avoiding unexpected charges and delays.

01/29/2026 Customs Knowledge
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Guide to Canadian Sales Tax for Crossborder Ecommerce

Guide to Canadian Sales Tax for Crossborder Ecommerce

This article provides an in-depth analysis of Value Added Tax (GST, HST, PST) policies for offshore companies in Canada. It focuses on Amazon's collection and remittance rules, explaining the tax obligations of cross-border sellers, types of tax registration, bond requirements, and filing procedures. It also provides information on tax payment methods. This guide aims to help cross-border e-commerce sellers operate in compliance and minimize tax risks in the Canadian market.

01/04/2026 Customs Knowledge
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