Amazon Adjusts Return Policy Stirring Trust Issues

Amazon Adjusts Return Policy Stirring Trust Issues

Amazon's return policy adjustments have sparked consumer dissatisfaction and a crisis of trust. Sellers need to diversify supply chains, iterate products, optimize cost management, adopt multi-platform operations, and improve after-sales service. Data-driven marketing and brand building are also crucial for enhancing competitiveness. Amazon must balance efficiency with user experience to rebuild consumer trust. This includes addressing concerns about return processes and ensuring fair treatment for both buyers and sellers within the marketplace.

01/06/2026 Logistics Industry Insights
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Ebay Suspensions Steps to Restore Your Account

Ebay Suspensions Steps to Restore Your Account

eBay account suspension is a common problem for cross-border e-commerce sellers. This article delves into the common reasons for eBay account suspension, such as outstanding payments, infringement, and illegal sales. It provides a detailed guide to account reinstatement, including preparing appeal materials, responding to emails, and contacting customer service, to help you resolve the crisis and regain control of your e-commerce business. Remember that compliant operation is key to long-term success.

01/05/2026 Logistics Encyclopedia
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Chemical Industry Faces Supply Chain Shortages Bottlenecks

Chemical Industry Faces Supply Chain Shortages Bottlenecks

The chemical industry is facing a severe supply shortage, with nearly 85% of distributors reporting out-of-stock imported products. This crisis is driven by a combination of factors, including port congestion, logistics delays, and unforeseen events. Companies should adopt strategies such as diversifying sourcing, increasing inventory levels, and strengthening collaboration to address these challenges. Furthermore, they should seize opportunities presented by digital transformation and supply chain reshaping to achieve sustainable development.

01/29/2026 Logistics Industry Insights
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Canada Ends Rail Strike Easing Supply Chain Disruptions

Canada Ends Rail Strike Easing Supply Chain Disruptions

The Canadian railway worker strike crisis has taken a turn with government intervention. The Labour Minister has directed the CIRB to conduct mandatory arbitration and ordered the railway companies to resume operations. CPKC and CN have stated they will comply with the directive, and some union members are returning to work. This measure aims to ensure the stability of the North American supply chain. However, a final solution still requires efforts from all parties involved.

01/28/2026 Logistics
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European Logistics Firms Overhaul Supply Chains Amid Challenges

European Logistics Firms Overhaul Supply Chains Amid Challenges

The European logistics industry is undergoing profound transformation. This report analyzes current trends like workforce adjustments and business expansion, emphasizing resilience and adaptability. Faced with challenges such as geopolitical risks and the energy crisis, companies need to diversify sourcing, optimize transportation, invest in technology, strengthen risk management, and implement sustainable development strategies. Opportunities like digital transformation, e-commerce growth, and regionalized supply chains will drive the European logistics industry towards efficiency, intelligence, and sustainability.

01/21/2026 Logistics
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WCO Guide Aids Customs in Pandemic Trade Continuity

WCO Guide Aids Customs in Pandemic Trade Continuity

The World Customs Organization (WCO) has released the 'Communication Guidelines in Times of Crisis' to assist member customs administrations in addressing communication challenges posed by the pandemic and maintaining the stability of global supply chains. The guidelines cover communication objectives, audiences, channels, and strategies, emphasizing timeliness, accuracy, and transparency. The WCO encourages members to share best practices to collectively combat the pandemic and build a safer and more efficient global trade environment.

02/03/2026 Customs Knowledge
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Mcguire Aid Secures 140K Recovery for Animation Studio in TRO Case

Mcguire Aid Secures 140K Recovery for Animation Studio in TRO Case

Glitch Productions faced a TRO account freeze. Maijia Support quickly responded, deploying a top-tier legal team. They successfully negotiated a settlement reduction from nearly $20,000 to $6,000 within 16 days, saving the client $14,000. Maijia Support's efficient and professional service helped the cross-border e-commerce seller navigate the TRO crisis and return to business as usual. The company's swift action demonstrates its commitment to protecting its clients' interests in challenging legal situations.

02/03/2026 Customs Knowledge
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Ukraine War Reshapes Global Logistics Sparks New Challenges

Ukraine War Reshapes Global Logistics Sparks New Challenges

The Russia-Ukraine conflict significantly impacts international logistics, leading to increased air freight demand and rising costs. Major shipping companies have suspended routes to Russia and Ukraine. Freight forwarders should refocus on providing diverse solutions, actively addressing challenges, and seizing opportunities presented by the situation. This includes exploring alternative routes, optimizing supply chains, and offering flexible transportation options to mitigate disruptions and ensure business continuity for clients facing logistical hurdles due to the ongoing crisis.

01/04/2026 Logistics Industry Insights
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Major Ecommerce Sellers Boom As Small Retailers Decline

Major Ecommerce Sellers Boom As Small Retailers Decline

The cross-border e-commerce industry experiences a stark contrast: top sellers see soaring performance and reward employees with equity incentives, while smaller sellers face an existential crisis, with year-end bonuses potentially vanishing. The industry shakeup is accelerating. To survive, small and medium-sized sellers need to focus on refined operations, differentiated competition, diversified channels, and embrace innovation. Only then can they break through the challenges and thrive in the evolving market.

12/29/2025 Logistics Industry Insights
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Amazon Suspends Seller Accounts in Brazil Canada Offers Reactivation Guide

Amazon Suspends Seller Accounts in Brazil Canada Offers Reactivation Guide

In early 2026, Amazon Brazil and Canada experienced a surge in account suspensions, raising concerns among sellers. This article analyzes the reasons behind these suspensions and provides a detailed, step-by-step guide for account reactivation. It emphasizes the importance of compliant operations to avoid future issues and aims to help sellers navigate this crisis and ensure business stability. The guide covers key verification processes and best practices for maintaining a healthy Amazon account.

01/01/2026 Customs Knowledge
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