WCO Launches Digital Tools to Strengthen Global Customs Operations

WCO Launches Digital Tools to Strengthen Global Customs Operations

This paper focuses on the core online resources offered by the World Customs Organization (WCO) for capacity builders, including the WCO Trade Tools, WCO Bookshop, Customs Enforcement Network (CEN), and the WCO Online Learning platform. The aim is to help readers quickly understand and effectively utilize these tools to enhance their professional capabilities and promote compliance and efficiency in international trade. It provides a concise overview of these resources for improved customs capacity and trade facilitation.

01/26/2026 Customs Knowledge
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Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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Jordan Customs Streamlines Trade with Wcobacked Clearance Reforms

Jordan Customs Streamlines Trade with Wcobacked Clearance Reforms

With WCO support, the Jordan Customs Department held a workshop focused on optimizing fast clearance processes and enhancing trade facilitation. By establishing new Standard Operating Procedures (SOPs), Jordan Customs aims to standardize the expedited release of imported goods at air cargo facilities, fostering trade development. The GTFP project assists Jordan Customs in improving its fast clearance capabilities through various support activities, reducing trade costs and increasing trade efficiency. This initiative is crucial for streamlining customs procedures and promoting economic growth in Jordan.

01/05/2026 Customs Knowledge
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Namibia Boosts Customs Skills to Improve Tax Revenue

Namibia Boosts Customs Skills to Improve Tax Revenue

With the support of the EU-WCO Harmonized System Programme for Africa, the Namibian Revenue Agency (NamRA) organized a national commodity classification workshop. This initiative aims to enhance the commodity classification skills of customs officers, address issues such as incorrect classification and false declarations, and close tax loopholes. By combining online learning with offline workshops, the program strengthens both theoretical knowledge and practical skills, building a comprehensive support system. This contributes to customs modernization, ultimately promoting economic prosperity in Namibia.

01/26/2026 Customs Knowledge
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Niger Customs Modernizes HR to Boost Collaboration

Niger Customs Modernizes HR to Boost Collaboration

With the support of the WCO-WACAM project, Niger Customs has initiated a human resources modernization transformation. Through change management and communication activities, it aims to increase awareness and support for modernization both internally and externally. By establishing a competency-based HRM system, Niger Customs seeks to improve work efficiency and employee quality, promote economic development, and provide a reference for other developing countries. This initiative highlights the importance of investing in human capital for effective customs administration and national development.

02/02/2026 Customs Knowledge
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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WCO Aids Niger in Customs Reform to Enhance Revenue

WCO Aids Niger in Customs Reform to Enhance Revenue

The World Customs Organization (WCO) continuously supports Niger Customs in enhancing its valuation capabilities. This support includes organizing training workshops, providing technical assistance, and supplying toolkits. These efforts aim to empower Niger Customs to take ownership of valuation processes, fostering a more equitable and efficient trade environment. Ultimately, this leads to improved revenue collection and contributes to economic development in Niger.

01/05/2026 Customs Knowledge
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WCO Aids Bangladesh in Enhancing Trade Facilitation Via AEO Program

WCO Aids Bangladesh in Enhancing Trade Facilitation Via AEO Program

The World Customs Organization (WCO) provided technical assistance to Bangladesh to support the full implementation of its AEO program. Through workshops and business exchanges, the capacity of Bangladeshi customs officials was enhanced, and recommendations were provided for improving the AEO program. This project aims to improve the security and efficiency of international trade in Bangladesh and promote its economic development.

12/30/2025 Customs Knowledge
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Finland Funds Customs Modernization in East and Southern Africa

Finland Funds Customs Modernization in East and Southern Africa

Finland is funding a WCO project to support customs modernization and enhance trade capacity in East and Southern Africa. The project is progressing well, focusing on five key areas including leadership and enforcement. The initiative aims to improve customs efficiency, security, and compliance with international standards, ultimately fostering regional economic growth and integration by strengthening customs administrations in the region.

12/30/2025 Customs Knowledge
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WCO Backs Ghana Customs Modernization for 21st Century Trade

WCO Backs Ghana Customs Modernization for 21st Century Trade

The World Customs Organization (WCO), through the WACAM project, provided strategic planning support to the Ghana Revenue Authority (GRA). This aimed to evaluate and optimize its 2015-2017 Customs Strategic Plan, enhance monitoring and evaluation, and improve project management capabilities. The initiative assists Ghana Customs in building a modern management system fit for the 21st century, ultimately contributing to Ghana's economic development.

01/07/2026 Customs Knowledge
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