Contactless Commerce Growth Stalls Amid Uncertain Future
The pandemic has fueled the development of "Contactless Commerce," but its core remains cost reduction and efficiency improvement. Unmanned retail has cooled down, while smart express cabinets and meal pickup cabinets are dominated by giants. Robotic food delivery faces practical challenges. Policy support and changing consumer attitudes bring opportunities, but labor costs and technological bottlenecks still exist. In the future, the development of "Contactless Commerce" may be driven by public health factors. The key is balancing innovation with practical implementation and addressing existing limitations.
