Shopee Philippines Maribank Maintenance Disrupts Crossborder Sales

Published: 02/03/2026
Shopee Maintenance Cross-border E-commerce Fund Delay
Shopee Philippines' MariBank will undergo system maintenance on January 20th and 23rd, 2026, affecting functions like withdrawals, refunds, and payments. Sellers are advised to avoid operations during the maintenance period, plan funds in advance, inform customers about potential delays, and pay attention to the security and flexible allocation of cross-border e-commerce funds. This maintenance may cause temporary fund delays. Plan accordingly to minimize disruption to your business and customer experience.
Shopee Philippines Maribank Maintenance Disrupts Crossborder Sales

Cross-border e-commerce sellers on Shopee Philippines should prepare for temporary disruptions to financial services as MariBank announces scheduled system maintenance in January 2026. The banking partner will conduct essential upgrades during two early morning windows to minimize business impact.

Maintenance Schedule (Philippine Time)

  • First Session: January 20, 2026 (02:30–06:30)
  • Second Session: January 23, 2026 (02:30–06:30)

Affected Services

Seller-Side Operations

  • Withdrawals to MariBank/partner banks may experience 24-hour delays
  • Refunds to MariBank accounts will face processing delays

Buyer-Side Transactions

  • Coin purchases and ad account funding via MariBank will be temporarily suspended
  • All MariBank payment methods (including digital product purchases and bill payments)
  • SLoan and SPayLater repayment functions
  • ShopeePay-to-MariBank transfers

Recommended Mitigation Strategies

Sellers operating in the Philippine market should consider these precautionary measures:

  • Reschedule financial transactions: Avoid withdrawals, payments, or refunds during maintenance windows
  • Advance fund management: Complete critical cashouts before January 20
  • Adjust advertising plans: Postpone campaigns requiring MariBank funding until after maintenance
  • Communicate proactively: Notify customers about potential refund delays

Broader Considerations for Cross-Border Sellers

The temporary disruption underscores the importance of robust financial management strategies for international e-commerce businesses:

  • Diversify banking relationships: Maintain multiple payment channels to reduce single-point failures
  • Monitor currency fluctuations: Time foreign exchange transactions strategically
  • Implement contingency plans: Develop protocols for payment system outages

Shopee assures users that normal service will resume automatically after each maintenance session, with delayed transactions processing sequentially. The platform selected overnight periods specifically to reduce operational disruptions for its merchant community.

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