Tonga Customs Upgrades Audit System with WCO Backing

Tonga Customs Upgrades Audit System with WCO Backing

The World Customs Organization (WCO) conducted a post-clearance audit diagnostic mission in Tonga to help the country optimize its post-clearance audit system and promote trade facilitation. Through in-depth discussions with Tongan Customs and external stakeholders, WCO experts provided professional guidance to help Tongan Customs improve efficiency, reduce business costs, and inject new impetus into Tonga's economic development. The mission aims to enhance Tonga's customs procedures and contribute to a more streamlined and efficient trade environment.

01/30/2026 Customs Knowledge
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Tonga Customs Adopts Wcobacked Digital Clearance System

Tonga Customs Adopts Wcobacked Digital Clearance System

The World Customs Organization (WCO) conducted a Post Clearance Audit (PCA) diagnostic mission in Tonga to help Tonga Customs optimize processes and improve trade facilitation. Through a comprehensive internal and external assessment, the WCO expert team provided strong support for Tonga Customs' modernization efforts, envisioning a future of smart customs clearance. The mission aimed to identify areas for improvement in PCA implementation and contribute to enhanced efficiency and effectiveness of customs operations in Tonga, ultimately boosting trade and economic growth.

01/30/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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Oman Boosts Trade with Wcobacked Advance Ruling System

Oman Boosts Trade with Wcobacked Advance Ruling System

The World Customs Organization (WCO) supports Oman in establishing an advance ruling system for commodity classification and origin, providing technical guidance through workshops. This system aims to enhance trade transparency and predictability. Oman is actively improving its legal framework, standardizing operational procedures, strengthening information management, and enhancing capacity building to promote trade facilitation. The implementation of advance rulings is a key step in streamlining customs processes and fostering a more efficient trade environment for businesses operating in and with Oman.

01/30/2026 Customs Knowledge
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Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini is committed to addressing trade facilitation challenges by adopting a competency-based human resource management model. The World Customs Organization (WCO) conducted a talent development diagnostic of Eswatini Customs and provided recommendations for improvement. Eswatini Customs has pledged to implement competency-based management to enhance employee skills and efficiency, ultimately promoting trade facilitation. This initiative aims to improve the quality and effectiveness of customs operations through strategic human resource development.

01/30/2026 Customs Knowledge
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Jamaica Customs Adopts Digital Tools for Crossborder Efficiency

Jamaica Customs Adopts Digital Tools for Crossborder Efficiency

The World Customs Organization (WCO) is assisting Jamaica Customs in enhancing its cross-border collaboration environment. Through workshops, the WCO shared best practices for Single Window (SW) implementation, emphasizing the importance of regulatory coordination, data standardization, and process re-engineering. Jamaica has made progress in project implementation but still faces challenges. Recommendations include strengthening top-level design, establishing coordination mechanisms, and promoting data standardization to achieve trade facilitation and economic development. These efforts are crucial for streamlining customs procedures and boosting Jamaica's economic competitiveness.

01/30/2026 Customs Knowledge
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Ghana Tightens IP Laws to Spur Economic Growth

Ghana Tightens IP Laws to Spur Economic Growth

The World Customs Organization (WCO) held an intellectual property (IP) workshop in Ghana to enhance the IP protection capabilities of Ghanaian customs officers, combat counterfeit goods, and promote Ghana's economic development. The workshop, through international cooperation, skills training, and practical exercises, injected new impetus into Ghana's IP protection efforts. It focused on strengthening customs officials' ability to identify and seize counterfeit goods, fostering collaboration between agencies, and raising awareness about the importance of IP rights. The goal was to create a more secure and competitive business environment in Ghana.

01/30/2026 Customs Knowledge
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Madagascar Customs Enhances Trade Via WCO Training Program

Madagascar Customs Enhances Trade Via WCO Training Program

The WCO is supporting the Malawi Revenue Authority (MRA) in talent development, enhancing human resource management, and addressing trade facilitation challenges. This support includes the launch of an e-learning platform to promote sustainable development. The initiative aims to strengthen the MRA's capabilities in key areas, enabling them to better manage their workforce and streamline trade processes. By investing in talent and providing modern learning tools, the WCO and MRA are working together to create a more efficient and effective customs environment in Malawi.

01/30/2026 Customs Knowledge
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WCO Trains African Customs on Gender Equality for Better Teams

WCO Trains African Customs on Gender Equality for Better Teams

The World Customs Organization (WCO), through the Finnish ESA Project II, held a workshop in Africa to enhance the skills of customs administrations in gender equality. The workshop focused on the application of WCO tools, promoted regional cooperation, and conducted an assessment of Mauritius Customs. The aim is to build more inclusive and diverse customs teams, improve operational efficiency, and enhance service quality. This initiative contributes to creating a more equitable and effective customs environment across the region.

01/30/2026 Customs Knowledge
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WCO Backs UAE in Standardizing Customs Recruitment Training

WCO Backs UAE in Standardizing Customs Recruitment Training

At the request of the UAE Federal Customs Authority, the World Customs Organization (WCO) conducted a diagnostic assessment of its customs personnel recruitment and training processes. The aim was to establish unified standards, improve customs efficiency, and facilitate international trade. A WCO expert team, through research and interviews, drafted a guide for a unified recruitment and training system and developed a follow-up action plan. This laid the foundation for the standardization and professionalization of the UAE customs personnel workforce.

01/30/2026 Customs Knowledge
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