West Africa Customs Modernization Enhances Revenue Training

West Africa Customs Modernization Enhances Revenue Training

The West African Customs Administration Modernization (WACAM) project, funded by the Swedish International Development Cooperation Agency (SIDA), aims to enhance customs management in West Africa through regional workshops and national support. A recent resource mobilization workshop received positive feedback, and future efforts will focus on stakeholder relations. This initiative contributes to improving customs efficiency and promoting regional economic development in West Africa.

01/20/2026 Customs Knowledge
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Bahamas Strengthens Customs Tariffs to Increase Revenue

Bahamas Strengthens Customs Tariffs to Increase Revenue

The World Customs Organization (WCO) held a national workshop in the Bahamas on the Harmonized System (HS) to enhance the Bahamas Customs' capacity in tariff classification. The workshop covered the theory and practice of HS coding, emphasizing the application of the General Rules for Interpretation and focusing on issues such as the classification of parts. Through talent development and the Mercator Program, it aims to facilitate trade in the Bahamas. The workshop also explored the relationship between HS code optimization and tax revenue growth from a data analysis perspective.

01/26/2026 Customs Knowledge
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Madagascar Revamps HR to Strengthen Tax Revenue

Madagascar Revamps HR to Strengthen Tax Revenue

The Madagascar Revenue Authority (MRA), with support from the World Customs Organization (WCO), launched an HR modernization project. This initiative aims to enhance operational efficiency, optimize tax collection, and improve employee engagement by building a competency-based HR management system. The MRA will focus on developing a highly skilled and professional tax workforce through competency models, digital empowerment, and cultural transformation. This transformation will enable the MRA to contribute more significantly to Madagascar's economic development.

01/26/2026 Customs Knowledge
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Lesotho Revenue Authority Adopts Competencybased HR Reform

Lesotho Revenue Authority Adopts Competencybased HR Reform

The Lesotho Revenue Authority (LRA), with support from the World Customs Organization, is actively modernizing its GRH system based on competency models. Through the establishment of working groups, development of competency models, and participation in customized training programs, the LRA aims to improve employee quality, enhance organizational effectiveness, and strengthen organizational competitiveness. This experience provides valuable lessons for other tax authorities. The transformation focuses on building a skilled and efficient workforce to effectively manage tax administration and contribute to national development.

01/26/2026 Customs Knowledge
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Enviroscent Revenue Soars 400 Through Strategic Partnerships

Enviroscent Revenue Soars 400 Through Strategic Partnerships

EnviroScent outsources manufacturing, focusing on innovation and marketing. They partnered with Saddle Creek to optimize their logistics, improving efficiency and reducing costs, ultimately driving performance growth. This collaboration highlights the benefits of strategic third-party logistics in streamlining operations and enhancing profitability within the competitive fragrance product market. By leveraging Saddle Creek's expertise in supply chain optimization, EnviroScent was able to concentrate on its core competencies and achieve significant business results.

01/21/2026 Logistics
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Lesotho Revenue Authority Adopts Competencybased HR System

Lesotho Revenue Authority Adopts Competencybased HR System

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization (WCO) through training and capacity building, the LRA aims to modernize its HR practices, establishing a transparent and efficient system. This initiative seeks to better serve the nation's economic development by improving the skills and performance of its workforce within the tax administration.

02/02/2026 Customs Knowledge
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Gambia Revenue Authority Launches Strategic Management Dashboard

Gambia Revenue Authority Launches Strategic Management Dashboard

With support from the World Customs Organization, the Gambia Revenue Authority has developed a strategic dashboard. This dashboard aims to improve management effectiveness in areas such as tax collection and trade facilitation through the monitoring and analysis of key performance indicators (KPIs). It will provide management with a comprehensive overview of performance, enabling them to make more informed decisions, seize opportunities, and address challenges, ultimately contributing to Gambia's economic development. The dashboard is expected to enhance transparency and accountability within the revenue authority.

02/03/2026 Customs Knowledge
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WCO Supports Gambia Revenue Authoritys HR Modernization

WCO Supports Gambia Revenue Authoritys HR Modernization

The World Customs Organization (WCO) is supporting the modernization of human resource management at the Gambia Revenue Authority (GRA) through the West Africa Customs Administration Modernization Project. This project assisted the GRA in finalizing key tools such as the competency directory, job directory, service charter, and job descriptions, laying the groundwork for future communication and change management. The WCO will continue to support the GRA in improving its management level, promoting regional trade facilitation and economic development.

02/03/2026 Customs Knowledge
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Uganda Revenue Authority Adopts Datadriven Performance System

Uganda Revenue Authority Adopts Datadriven Performance System

The Uganda Revenue Authority (URA) sought WCO technical assistance to enhance its performance management system. The WCO assessed URA's current state and recommended improving performance indicator systems, enhancing data analysis capabilities, optimizing the application of performance evaluation results, and deepening the application of ASYCUDA/ASYPM systems. The report emphasizes that high-level support, full participation, and continuous improvement are key to success. The goal is to help URA improve operational efficiency and service levels. This includes refining KPIs and leveraging data for informed decision-making.

02/03/2026 Customs Knowledge
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Ozon Automates Promotions to Enhance Seller Revenue

Ozon Automates Promotions to Enhance Seller Revenue

Ozon has launched a new promotion strategy, automatically adding products with sales records in the past 30 days and sufficient stock to the Hype'n'Vibe mega-sale. Sellers can flexibly adjust participating products, quantities, and discounts. The first automatic addition will take place on July 19th, involving Hits and SUPERhits events. Hot Sale events require manual addition.

02/03/2026 Logistics
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