Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba Bans Alcohol Sales to Saudi Arabia in Compliance Move

Alibaba.com has announced a new regulation prohibiting the sale of alcoholic beverages and food products to Saudi Arabia. This rule, effective February 18, 2025, is based on Saudi Arabian law and Islamic Sharia, which forbids the sale of alcohol. Merchants are advised to review existing orders and adjust their sales strategies accordingly. Alibaba.com will strengthen its monitoring and impose penalties on violators. This measure aims to ensure that platform merchants comply with Saudi Arabian laws and highlights the importance of compliant operations in cross-border e-commerce.

11/03/2025 Customs Knowledge
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Ebay Sellers Boost Sales with Improved Customer Service Strategies

Ebay Sellers Boost Sales with Improved Customer Service Strategies

This article delves into the customer service challenges faced by eBay sellers and introduces CSavior, a customer service management system designed to improve efficiency by integrating eBay messages, feedback, and order data. It details the responsibilities of eBay customer service and proposes strategies to enhance efficiency. The article emphasizes that excellent customer service is crucial for seller success on eBay, leading to improved customer satisfaction and retention. Utilizing software like CSavior can significantly streamline operations and optimize customer interactions.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Warned of Four Peak Season Profit Pitfalls

Amazon Sellers Warned of Four Peak Season Profit Pitfalls

This article reveals four common mistakes Amazon sellers make during peak season: blindly stocking up, flawed discount settings, neglecting seasonality, and lacking after-sales service. It provides solutions to help sellers avoid these pitfalls and maximize profits. The importance of data-driven decisions, accurate inventory management, rigorous review, proactive planning, and high-quality after-sales service are emphasized. By addressing these key areas, sellers can increase their chances of success during the peak season and achieve optimal results.

01/06/2026 Logistics Industry Insights
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Douyin Shops Adopt Proven Strategies to Boost Sales Retention

Douyin Shops Adopt Proven Strategies to Boost Sales Retention

Facing frequent zeroing of sales in your TikTok Shop? This article delves into four key factors: titles, SKUs, pricing, and transaction channels. It provides optimization strategies to help merchants overcome difficulties and achieve steady shop growth. Pay attention to shop decoration, customer service, and after-sales service to enhance sales activation effects and boost overall performance. Learn how to avoid sales reset and create a sustainable business on the TikTok platform.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Weigh FBA Vs FBM Fulfillment Strategies

Amazon Sellers Weigh FBA Vs FBM Fulfillment Strategies

Amazon sellers face the choice between FBA (Fulfillment by Amazon) and FBM (Fulfillment by Merchant). FBA offers warehousing, delivery, and after-sales service, with advantages including fast shipping and increased conversion rates, but at a higher cost. FBM allows sellers to manage fulfillment themselves, reducing inventory pressure and costs, but requires handling logistics and after-sales service independently, resulting in slower delivery times. Sellers should comprehensively consider their business characteristics, financial strength, and operational capabilities to choose the most suitable fulfillment method.

01/26/2026 Logistics Encyclopedia
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Food Safety Scandals Hit Chinas Livestreaming Ecommerce Sector

Food Safety Scandals Hit Chinas Livestreaming Ecommerce Sector

Millions-follower food influencer "Xiaobei is Hungry" lost fans due to food safety issues, exposing the chaotic food safety situation in the live streaming e-commerce industry. This article analyzes the root causes, including low entry barriers, false advertising, and lack of after-sales service. It calls for strengthened supervision, improved laws and regulations, higher entry standards, standardized promotional practices, and better after-sales service to jointly safeguard food safety. The incident highlights the urgent need for a more regulated and accountable live streaming e-commerce environment to protect consumers.

01/16/2026 Logistics Industry Insights
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Amazon Germany Introduces Click Collect for Retail Partners

Amazon Germany Introduces Click Collect for Retail Partners

Amazon Germany has launched a "Click and Collect" service, allowing third-party sellers to offer same-day in-store pickup for customers within a 48-kilometer radius. This initiative aims to increase store traffic, attract new customers, strengthen customer relationships, boost product sales and after-sales service, and enhance store visibility. Ultimately, it helps sellers achieve online-offline integration and provides customers with more convenient shopping options.

01/16/2026 Logistics
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Amazon Sellers Hit by Black Friday Listing Suspensions Sales Drops

Amazon Sellers Hit by Black Friday Listing Suspensions Sales Drops

After the Amazon Black Friday promotion, sellers face challenges like sales decline and product listing removal. This article emphasizes the importance of reviewing the event. It recommends sellers handle after-sales service, conduct inventory checks, analyze competitor data, and comprehensively review operational processes. By optimizing operational strategies, sellers can achieve performance growth in adversity and lay a solid foundation for future development. This includes identifying areas for improvement and implementing changes to enhance future campaigns.

01/04/2026 Logistics Industry Insights
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Ebay Guide How to Contact Sellers and Support

Ebay Guide How to Contact Sellers and Support

This article details various methods for finding sellers and contacting customer service on the eBay platform, including pre-sales inquiries, after-sales support, and platform customer service channels (phone, online chat, email). It also provides effective communication tips aimed at helping buyers more easily resolve issues encountered during the shopping process and enhance their overall shopping experience. Learn how to quickly find the right seller and efficiently address any concerns or questions you may have.

12/30/2025 Logistics Encyclopedia
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Livestreamer Cathy Heung Struggles As Viewership Declines

Livestreamer Cathy Heung Struggles As Viewership Declines

He Xiangtai's live streaming e-commerce faced quality concerns, triggering a consumer trust crisis and exposing the drawbacks of the low-price "hook product" model. This incident serves as a warning to the live streaming e-commerce industry that traffic is not a panacea, and product quality and after-sales service are the key to winning consumer trust. Cross-border e-commerce sellers should learn from this, focusing on product quality upgrades and establishing a comprehensive after-sales system to remain competitive.

01/06/2026 Logistics Industry Insights
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