Caribbean Airlines Boosts Talent with Development Program

Caribbean Airlines Boosts Talent with Development Program

Caribbean Airlines, in collaboration with IATA, implemented a talent development strategy to enhance employee capabilities and optimize operational efficiency for sustainable growth. Through programs like Aviation Management and Revenue Management diplomas, the company improved employees' strategic decision-making, revenue management, and innovation skills. This resulted in significant improvements in customer satisfaction and employee engagement. The case demonstrates that talent development is crucial for business success and should be closely aligned with corporate strategy, continuously evaluated, and improved.

01/20/2026 Airlines
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Serbia Enhances Trade Via WCO Mercator Program

Serbia Enhances Trade Via WCO Mercator Program

The World Customs Organization (WCO) successfully completed a Mercator Program assessment of Serbian Customs, marking significant progress in trade facilitation for Serbia. The assessment aimed to understand Serbia's current compliance with the WTO's Trade Facilitation Agreement and develop a tailored action plan. The WCO will provide technical assistance through the PMFE to help Serbia improve its trade facilitation level and promote economic growth. This initiative will support Serbia in streamlining customs procedures and reducing trade costs, ultimately boosting its competitiveness in the global market.

01/26/2026 Customs Knowledge
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HFM Introduces Luxury Rewards Program for Traders

HFM Introduces Luxury Rewards Program for Traders

HFM introduces a new loyalty program, offering lucrative rewards like supercars and luxury vacations through trading upgrades. The program features four tiers, allowing participants to earn points by trading, completing tasks, and using boosters to level up and redeem prizes. HFM is a global multi-asset broker providing a secure and reliable trading environment with a wide range of financial instruments. Traders can accumulate points and climb the ranks within the program to unlock increasingly valuable rewards, incentivizing consistent engagement with the platform.

01/28/2026 Logistics Industry Insights
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WCO Eswatini Launch Customs Capacity Pilot Program

WCO Eswatini Launch Customs Capacity Pilot Program

The World Customs Organization (WCO), in collaboration with the Eswatini Revenue Authority (ERA), launched a capacity building assessment pilot project. This initiative aims to enhance training quality and effectiveness, facilitate knowledge transfer, and strengthen customs capacity building through a systematic five-level evaluation model. The project's findings will be shared with WCO members, contributing to the security and facilitation of global trade. The assessment framework will provide valuable insights for optimizing training programs and ensuring sustainable capacity development within customs administrations.

01/26/2026 Customs Knowledge
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WCO Eswatini Pilot Enhanced Customs Training Program

WCO Eswatini Pilot Enhanced Customs Training Program

The World Customs Organization (WCO) launched a pilot training evaluation project in collaboration with the Eswatini Revenue Authority (ERA) to enhance the efficiency and effectiveness of customs personnel, processes, and structures. Funded by the EU-HS Africa Programme, the project utilizes a systematic evaluation framework covering five levels: reaction, learning, behavior, results, and return on investment. Emphasizing collaboration and participation, the project's findings were shared with WCO members in February 2022. This initiative aims to strengthen customs capacity and improve overall performance through comprehensive evaluation methodologies.

01/30/2026 Customs Knowledge
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Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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Colombia Streamlines Ecommerce Customs Via SECOWCO Program

Colombia Streamlines Ecommerce Customs Via SECOWCO Program

Under the SECO-WCO Global Trade Facilitation Programme Phase II, Colombia hosted a workshop focusing on accelerated customs clearance, with a particular emphasis on the e-commerce sector. The workshop aimed to improve the efficiency of customs clearance for cross-border e-commerce in Colombia, promoting its integration into the global trading system. This was to be achieved through streamlining processes, optimizing risk management, and leveraging technological applications to facilitate trade.

02/02/2026 Customs Knowledge
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WTO Extends Trade Program to Aid Developing Nations Customs

WTO Extends Trade Program to Aid Developing Nations Customs

The Global Trade Facilitation Programme (GTFP), a collaboration between the Swiss State Secretariat for Economic Affairs (SECO) and the World Customs Organization (WCO), has been extended until December 2023 due to its significant achievements. The program aims to promote economic growth in developing countries by simplifying trade procedures and improving customs administration through capacity building. This extension will consolidate gains, address challenges posed by the pandemic, and enhance sustainability, ultimately providing long-term development opportunities for beneficiary countries.

01/19/2026 Customs Knowledge
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Air Transport Boosts Global Economic Growth

Air Transport Boosts Global Economic Growth

The IATA's "Value of Air Transport" report provides an in-depth analysis of how air transport drives economic growth, exploring its impacts on GDP and employment, as well as its role in enhancing supply chain efficiency. The report also serves as a reference for policymakers, highlighting the significance of the aviation industry in international trade and cultural exchange.

08/07/2025 Logistics Industry Insights
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