Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Panama Canal Eases Droughtdriven Transit Restrictions

Panama Canal Eases Droughtdriven Transit Restrictions

The Panama Canal Authority has announced an increase in daily transits to 24 vessels to address challenges posed by drought-induced low water levels. This measure aims to alleviate shipping pressure, but uncertainties due to climate change persist. The shipping industry needs to be flexible, explore alternative solutions, and work together to maintain the stability of global trade. This adjustment reflects ongoing efforts to manage the canal's operations amidst environmental constraints and ensure its continued role in international commerce.

01/15/2026 Logistics
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Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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Gabon Customs Adopts Wcobacked HR Modernization Plan

Gabon Customs Adopts Wcobacked HR Modernization Plan

With the support of the World Customs Organization, Gabonese Customs is actively promoting the modernization of its human resource management system, aiming to establish a competency-based modern HRM system. Through evaluating pilot programs, developing HR strategies, strengthening capacity building, and collaborating with the Ministry of Finance, Gabonese Customs is striving to enhance the professional skills and overall work efficiency of its employees, thereby contributing more significantly to national economic development. The reforms focus on building a more skilled and efficient workforce to support the organization's goals.

01/22/2026 Customs Knowledge
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Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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Chinas Healthcare System Draws Surge in Medical Tourists

Chinas Healthcare System Draws Surge in Medical Tourists

The case of a British influencer seeking medical treatment in Beijing highlights disparities in global medical resource allocation. China's healthcare system, known for its efficiency and low cost, attracts international patients. For sustainable development, it's recommended to establish independent international medical channels, improve medical tourism infrastructure, implement transparent international pricing mechanisms, and build a systematic and professional international healthcare cooperation framework. This approach aims to leverage China's strengths while ensuring equitable access and quality care for both domestic and international patients, fostering a sustainable and reputable international healthcare sector.

01/23/2026 Logistics Industry Insights
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Freight Industry Faces Training Gaps After Customs Mishap

Freight Industry Faces Training Gaps After Customs Mishap

A freight forwarder from Suzhou, Jiangsu, posted on a freight forwarding forum seeking help with a Wusong Customs issue, sparking industry attention. The post, titled with a sentiment of 'not wanting to continue' in the business, highlights the challenges new freight forwarders may face. This incident serves as a reminder for the industry to strengthen training and guidance for newcomers, promoting healthy industry development. It underscores the need for mentorship and readily available resources to support those new to the complexities of freight forwarding operations.

08/21/2025 Customs Knowledge
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