Sudan Customs Modernizes HR with WCO Support

Sudan Customs Modernizes HR with WCO Support

The World Customs Organization (WCO) is assisting Sudan Customs in advancing human resource modernization. This is achieved by introducing a competency model to optimize job management and enhance talent development and selection. The aim is to improve the overall effectiveness of Sudan Customs and achieve sustainable development. This project offers valuable lessons for customs administrations in other developing countries. It highlights the crucial role of human resource management in organizational development and emphasizes the importance of investing in people to drive performance and achieve strategic goals.

01/30/2026 Customs Knowledge
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Sudan Customs Modernizes HR with WCO Assistance

Sudan Customs Modernizes HR with WCO Assistance

The World Customs Organization (WCO) supports Sudan Customs in its HR management modernization transformation. Through workshops and expert assistance, the WCO helps Sudan Customs build a competency-based HR management system, including tools like a position directory, competency framework, job descriptions, and a competency dictionary. This initiative aims to improve customs service efficiency, enhance law enforcement capabilities, improve the customs image, and ultimately promote Sudan's economic development.

01/30/2026 Customs Knowledge
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Turkmenistan Boosts Customs Expertise in WCO Workshop

Turkmenistan Boosts Customs Expertise in WCO Workshop

In February 2025, the WCO and Turkmenistan co-organized an HS workshop in Ashgabat. The workshop aimed to enhance customs' tariff classification capabilities and contribute to trade development. This initiative underscores the importance of accurate and consistent tariff classification for efficient border management and international trade facilitation. By strengthening customs' expertise in the Harmonized System, the workshop supports Turkmenistan's efforts to align with international standards and promote economic growth through streamlined trade processes.

01/30/2026 Customs Knowledge
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WCO Eswatini Pilot Enhanced Customs Training Program

WCO Eswatini Pilot Enhanced Customs Training Program

The World Customs Organization (WCO) launched a pilot training evaluation project in collaboration with the Eswatini Revenue Authority (ERA) to enhance the efficiency and effectiveness of customs personnel, processes, and structures. Funded by the EU-HS Africa Programme, the project utilizes a systematic evaluation framework covering five levels: reaction, learning, behavior, results, and return on investment. Emphasizing collaboration and participation, the project's findings were shared with WCO members in February 2022. This initiative aims to strengthen customs capacity and improve overall performance through comprehensive evaluation methodologies.

01/30/2026 Customs Knowledge
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Asiapacific Customs Intensify Crackdown on Plastic Waste

Asiapacific Customs Intensify Crackdown on Plastic Waste

The World Customs Organization (WCO) conducted virtual diagnostic missions to Indonesian and Philippine Customs to address the growing problem of illegal plastic waste trade in the Asia-Pacific region. The missions aimed to enhance their capacity to manage legal imports, curb illegal shipments, and promote the Basel Convention amendment. Through self-assessments, expert consultations, and tailored implementation plans, the WCO supports Asia-Pacific Customs in comprehensively improving their capabilities at both strategic and tactical levels to collectively address the plastic waste challenge.

01/30/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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Tanzania Boosts Trade with Upgraded Customs System

Tanzania Boosts Trade with Upgraded Customs System

With support from WCO/JICA, Tanzania is actively developing a customs risk management framework to enhance customs efficiency, combat smuggling and tax evasion, and promote trade facilitation. Through risk identification, assessment, control, and monitoring, this framework will help Tanzanian customs address challenges and contribute to national economic development. International cooperation and continuous improvement are key. The risk management concept is also applicable to other areas.

01/30/2026 Customs Knowledge
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Azerbaijan Customs Boosts Training with WCO Backing

Azerbaijan Customs Boosts Training with WCO Backing

The WCO assisted Azerbaijan Customs in conducting a human resource diagnostic assessment. This initiative aligns with WCO standards, aiming to enhance the professionalism of the customs workforce and promote economic development. By identifying areas for improvement and implementing targeted training programs, Azerbaijan Customs seeks to optimize its human capital and improve its overall operational efficiency. This effort contributes to streamlined trade facilitation and increased revenue collection, ultimately supporting sustainable economic growth.

01/30/2026 Customs Knowledge
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Postal and Customs Agencies Streamline Crossborder Ecommerce

Postal and Customs Agencies Streamline Crossborder Ecommerce

The WCO-UPU Liaison Committee meeting focused on Electronic Data Interchange (EDI) to enhance the security and efficiency of the postal supply chain. Key topics included data quality, capacity building, and discussions on the EU UCC, pre-loading cargo information, AEO accreditation, e-commerce cooperation, combating illicit trade, and innovative practices. The meeting aimed to support the development of cross-border e-commerce by addressing challenges and promoting secure and streamlined processes. The discussions highlighted the importance of collaboration and information sharing to facilitate legitimate trade and combat illegal activities within the global postal network.

02/02/2026 Customs Knowledge
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Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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