Amazon Sellers Advised on Managing Negative Feedback

Amazon Sellers Advised on Managing Negative Feedback

Amazon sellers should adopt proactive strategies when facing negative reviews. This includes actively contacting buyers to resolve issues, applying platform rules to remove inappropriate reviews, diluting negative impact by increasing positive reviews, and responding publicly with rational explanations. More importantly, long-term improvement of product quality and service levels is crucial to fundamentally reduce the occurrence of negative reviews. Addressing negative feedback effectively is key to maintaining a positive seller reputation and driving sales on Amazon.

01/06/2026 Logistics Industry Insights
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Douyin Shop Sellers Urged to Secure Deposits Avoid Violations

Douyin Shop Sellers Urged to Secure Deposits Avoid Violations

This article focuses on common violations in Douyin (TikTok) store operations, including fake transactions, shipping restrictions, infringement, exaggerated advertising, and prohibited words. It provides corresponding solutions to help merchants avoid risks, protect their stores and security deposits, and achieve compliant operations. The aim is to guide sellers to navigate the platform's rules effectively and maintain a healthy and sustainable business on Douyin.

01/06/2026 Customs Knowledge
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Albania Enhances Customs Lab with GCMS to Boost Revenue

Albania Enhances Customs Lab with GCMS to Boost Revenue

The World Customs Organization (WCO) supports the upgrade of the Albanian Customs Laboratory by introducing Gas Chromatography-Mass Spectrometry (GC/MS) technology. This enables precise analysis of solvents and chemicals, improving tariff collection efficiency. Through international cooperation and technological advancements, Albanian Customs is committed to combating smuggling and maintaining a fair trade order, building a robust national border defense.

01/26/2026 Customs Knowledge
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Xiaohongshus Algorithm Leverages Hot Searches to Shape Content

Xiaohongshus Algorithm Leverages Hot Searches to Shape Content

This article delves into leveraging official trending keywords on Xiaohongshu to accurately understand user needs and effectively create viral content. It emphasizes the importance of topics in the viral content formula and explains how to avoid the 'fake viral content' trap, transforming user demands into creative inspiration. By analyzing August's trending keywords, it provides content creators and brands with practical content creation strategies to facilitate traffic conversion.

01/05/2026 Logistics Industry Insights
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Amazon Sellers Gain Edge with Strategic Review Management

Amazon Sellers Gain Edge with Strategic Review Management

Amazon Reviews significantly impact purchasing decisions. This article analyzes the review rating algorithm and provides strategies for acquiring and managing reviews. It aims to help sellers improve their reputation, build trust, and ultimately drive sales on the Amazon platform. By understanding the nuances of Amazon's review system and implementing effective strategies, sellers can leverage positive reviews to increase conversion rates and boost their product visibility.

01/04/2026 Logistics Encyclopedia
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Aviation Industry Shifts Toward Sustainable Development

Aviation Industry Shifts Toward Sustainable Development

The International Air Transport Association (IATA) is committed to achieving net zero CO2 emissions by 2050. It promotes sustainability in the aviation sector through measures such as combating wildlife smuggling, reducing noise, and managing waste. IATA will host a series of conferences, including the World Sustainable Development Symposium and the Aviation Energy Forum, to facilitate industry communication and collaboration, collectively moving towards a greener future.

08/07/2025 Logistics Industry Insights
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Customs Agencies Crack Down on Global Wildlife Trafficking

Customs Agencies Crack Down on Global Wildlife Trafficking

The World Customs Organization (WCO) actively responds to World Environment Day, emphasizing the importance of biodiversity conservation. Customs play a crucial role in sustainable development by combating environmental crimes such as illegal wildlife trade, timber trade, hazardous waste shipments, and IUU fishing. The WCO supports its member customs in addressing environmental challenges through capacity building, intelligence networks, and international cooperation, contributing to the protection of our planet.

12/30/2025 Customs Knowledge
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Niger Customs Deploys Geospatial Tech to Curb Smuggling

Niger Customs Deploys Geospatial Tech to Curb Smuggling

Niger Customs utilized high-resolution satellite imagery analysis to identify 855 border crossings in the Torodi region, effectively combating smuggling activities. This initiative demonstrates the significant potential of geospatial intelligence data in border management and provides valuable experience for other countries. The use of satellite imagery allowed for detailed mapping and analysis of remote areas, leading to improved surveillance and interdiction efforts against illegal trade.

01/16/2026 Customs Knowledge
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Global Customs Agencies Crack Down on Environmental Crime

Global Customs Agencies Crack Down on Environmental Crime

The 2009 International Customs Day focused on "Customs and the Environment," highlighting the crucial role of customs in combating environmental crime and protecting natural heritage. This paper outlines the challenges faced by customs, introduces the World Customs Organization's responses, and envisions the future development direction of customs in global environmental governance. It calls for strengthened international cooperation to build intelligent and collaborative Green Customs.

01/22/2026 Customs Knowledge
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Ozon Launches Comment Pinning to Enhance Sales

Ozon Launches Comment Pinning to Enhance Sales

OZON has launched a pinned review feature, allowing sellers to highlight positive reviews to improve conversion rates. Positive reviews significantly boost click-through and add-to-cart rates. Sellers are advised to actively collect positive feedback and regularly update pinned reviews to maintain page appeal. Currently, this feature primarily supports the local model, with cross-border stores soon to be supported. Future optimizations are expected, aiming to enhance the experience for both sellers and buyers.

01/04/2026 Logistics Industry Insights
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