Mali Customs HR System Sets Benchmark for West Africa

Mali Customs HR System Sets Benchmark for West Africa

With the support of the World Customs Organization, Mali Customs successfully implemented a competency-based human resources management system. Through broad participation and high-level support, they optimized recruitment, training, and performance management. This experience provides a valuable reference for other developing countries, emphasizing the importance of high-level commitment, broad participation, and a gradual approach. The goal is to enhance the professionalism of the customs workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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WCO Backs Gambias Customs Reform for West African Leadership

WCO Backs Gambias Customs Reform for West African Leadership

The World Customs Organization (WCO), through the WACAM project, is assisting the Gambia Revenue Authority (GRA) in building a competency-based human resource management system. Through expert consultations and institutionalization efforts, the GRA is expected to become a benchmark for human resource management in West Africa, offering valuable lessons for other developing countries. This initiative aims to strengthen the GRA's capabilities and contribute to its overall effectiveness and efficiency in customs administration.

01/26/2026 Customs Knowledge
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Lesotho Revenue Authority Adopts Competencybased HR System

Lesotho Revenue Authority Adopts Competencybased HR System

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization (WCO) through training and capacity building, the LRA aims to modernize its HR practices, establishing a transparent and efficient system. This initiative seeks to better serve the nation's economic development by improving the skills and performance of its workforce within the tax administration.

02/02/2026 Customs Knowledge
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Sudan Customs Adopts Competencybased HR Modernization

Sudan Customs Adopts Competencybased HR Modernization

With the support of the World Customs Organization (WCO), Sudanese Customs has launched a human resource management modernization transformation, adopting a competency-based model. This initiative aims to enhance the effectiveness of talent selection, training, and performance evaluation, building a more competitive human resource system to contribute more significantly to Sudan's economic development. Through international cooperation, Sudanese Customs is learning from best practices and striving to achieve leapfrog development in its human resource capabilities.

02/03/2026 Customs Knowledge
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Mali Customs Adopts Competencybased HRM for Modernization

Mali Customs Adopts Competencybased HRM for Modernization

With the support of the WCO, Mali Customs has initiated HRM modernization reforms, employing a competency model to enhance personnel quality. Facing challenges, the reform aims to build a modern HRM system to promote development. The focus is on improving employee skills and performance through a structured framework, ultimately contributing to a more efficient and effective customs administration. This initiative is crucial for Mali Customs to meet international standards and facilitate trade.

02/03/2026 Customs Knowledge
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Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

With WCO support through the WACAM project, Senegalese Customs is advancing human resource modernization. They've completed personnel planning tools and secured high-level support. The goal is to validate and implement a competency-based approach by December 15, 2015. This initiative aims to enhance customs efficiency, employee satisfaction, and international competitiveness. It is expected to serve as a model for West Africa, demonstrating the positive impact of strategic human resource management within customs administrations.

02/03/2026 Customs Knowledge
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Experts Advise on Overcoming Career Growth Challenges

Experts Advise on Overcoming Career Growth Challenges

This article explores effective ways for companies and individuals to break through career bottlenecks, emphasizing the importance of leveraging external resources. It analyzes various approaches, including recruiting talent, consulting friends, participating in training, and seeking professional advice. The piece also highlights that in the age of information overload, the ability to filter, process, and utilize information is a core competency. Finally, using reading as an example, it shares methods for effectively processing and utilizing information.

02/05/2026 Logistics Industry Insights
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Malawi Implements Competencybased HR System for Tax Authority

Malawi Implements Competencybased HR System for Tax Authority

The Malawi Revenue Authority (MRA), in collaboration with the World Customs Organization (WCO), is implementing a competency-based Human Resource Management system to enhance operational efficiency, revenue collection, and stakeholder relations. The project involves workshops to improve staff capabilities and plans to implement pilot projects. The WCO has pledged continued support to assist the MRA in achieving its modernization goals. This initiative aims to build a more effective and efficient tax administration system in Malawi.

02/05/2026 Customs Knowledge
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Qatar Customs Boosts Audit System with WCO Backing

Qatar Customs Boosts Audit System with WCO Backing

The WCO assessed Qatar Customs' Post Clearance Audit (PCA) mechanism to help it comply with the WTO Trade Facilitation Agreement. The WCO shared its expertise and best practices during the assessment. Qatar Customs anticipates the assessment report to further enhance its PCA program and streamline trade processes. This initiative aims to improve efficiency and effectiveness in customs operations, contributing to smoother and more secure international trade flows for Qatar. The assessment focused on identifying areas for improvement and providing recommendations for aligning the PCA mechanism with international standards.

01/20/2026 Customs Knowledge
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Chinas Crossborder Ecommerce Zones Excel in Government Review

Chinas Crossborder Ecommerce Zones Excel in Government Review

The Ministry of Commerce released the 2022 assessment results of cross-border e-commerce pilot zones, aiming to guide these zones to play a demonstrative role and promote innovative development. The assessment covers over 40 indicators, including implementation plans and import/export volume, and is divided into four levels. Currently, China has established 165 pilot zones with over 100,000 cross-border e-commerce entities, leading to a significant increase in import and export scale. The assessment is crucial for optimizing the pilot zones' performance and fostering sustainable growth in cross-border trade.

02/03/2026 Logistics Industry Insights
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