WCO Releases Handbook for Customs Performance Excellence

WCO Releases Handbook for Customs Performance Excellence

The WCO has released a Customs Performance Assessment Handbook, providing tools such as assessment guidelines, KPI selection, and data management. It aims to improve the operational efficiency and service levels of customs administrations. The handbook offers a framework for measuring and enhancing performance across various customs functions, ultimately contributing to more effective border management and trade facilitation. It serves as a valuable resource for customs agencies seeking to optimize their processes and achieve strategic goals related to revenue collection, security, and compliance.

01/05/2026 Customs Knowledge
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ISAGO Checklist Enhances Ground Handling Compliance Efficiency

ISAGO Checklist Enhances Ground Handling Compliance Efficiency

The ISAGO Checklist allows for a quick assessment of ground handling compliance, improving efficiency, reducing costs, and enhancing trust. It facilitates self-assessment and software service upgrades. This tool helps organizations quickly identify areas where they meet or fall short of ISAGO standards, enabling them to proactively address compliance gaps. By streamlining the audit process, it saves time and resources while providing a clear picture of operational adherence to industry best practices. Ultimately, it contributes to safer and more reliable ground handling operations.

12/30/2025 Logistics Encyclopedia
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UK Border Force WCO Boost Global Trade Security

UK Border Force WCO Boost Global Trade Security

The World Customs Organization (WCO), in collaboration with UK Border Force (UKBF), is upgrading the WCO Cargo Targeting System (WCO CTS) to enhance risk identification and response capabilities for customs administrations worldwide. This collaboration will leverage combined expertise to create more robust data processing and risk assessment functionalities. The upgraded system will support the WCO SAFE Framework, contributing to a more secure and efficient global trade system. The focus is on improving pre-arrival cargo inspection and bolstering overall trade security through advanced risk assessment techniques.

01/05/2026 Customs Knowledge
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Cte Divoire Customs Boosts Gender Equality with WCO Backing

Cte Divoire Customs Boosts Gender Equality with WCO Backing

The WCO conducted an assessment in Côte d'Ivoire on the progress of gender equality and diversity within customs administration. The assessment provided recommendations for improvement, aiming to create a work environment that promotes equal opportunities for all. The focus was on identifying areas where customs practices and policies could be enhanced to foster a more inclusive and equitable workplace, benefiting both employees and the effectiveness of customs operations. Ultimately, this initiative supports the WCO's commitment to promoting gender equality and diversity within its member organizations.

01/05/2026 Customs Knowledge
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Customs Agencies Adopt Riskbased Targeting for Trade Security

Customs Agencies Adopt Riskbased Targeting for Trade Security

This paper examines the motivations, functions, and models of risk assessment centers established by customs administrations worldwide to address international trade security challenges. It analyzes how these centers aim to identify and mitigate potential threats within the global supply chain. The study explores different approaches to risk assessment, targeting strategies, and information sharing mechanisms employed by various customs agencies. Finally, the paper offers recommendations for enhancing the effectiveness of these centers, focusing on improved data analysis, collaboration, and resource allocation to better safeguard international trade.

12/30/2025 Customs Knowledge
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IATA Expands Sustainability Program for Greener Aviation

IATA Expands Sustainability Program for Greener Aviation

IATA's IEnvA environmental assessment program reached a significant milestone, with the 27th Environmental Oversight Committee meeting focusing on training, standard updates, and project expansion. The aim is to enhance airlines' environmental performance and unlock new opportunities for sustainable development. By simplifying registration and integrating assessment projects, IATA helps companies build a more comprehensive sustainability system, jointly painting a green blueprint for the aviation industry. This initiative promotes environmental best practices and encourages airlines to improve their environmental footprint through a structured and recognized framework.

12/30/2025 Logistics Industry Insights
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Lao Customs Adopts Japanese Expertise to Curb Smuggling

Lao Customs Adopts Japanese Expertise to Curb Smuggling

In 2017, Lao Customs officers participated in a training program on airport compliance and enforcement, supported by the World Customs Organization and sponsored by the Japan Customs Cooperation Fund. The training aimed to enhance Lao Customs' capabilities in passenger risk management. Through theoretical learning and practical exercises, participants mastered key skills such as risk assessment, risk profiling, and target selection. They also learned practical methods including verbal and non-verbal risk assessment and questioning techniques. This initiative contributes to the modernization of Lao Customs.

01/05/2026 Customs Knowledge
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Jordan Customs Adopts WCO Audit System to Boost Trade Compliance

Jordan Customs Adopts WCO Audit System to Boost Trade Compliance

The World Customs Organization (WCO) conducted a diagnostic assessment of Jordan Customs' Post Clearance Audit (PCA) system to help Jordan establish an efficient and compliant trade system aligned with international standards. The assessment covered areas such as risk management, information technology, and personnel training, and provided recommendations for improvement. This report will serve as a crucial reference for Jordan Customs in modernizing its PCA system and enhancing its international competitiveness. It aims to support Jordan in achieving trade facilitation goals through improved customs procedures and compliance.

01/07/2026 Customs Knowledge
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MENA Region Boosts Customs Risk Management Via WCO Workshop

MENA Region Boosts Customs Risk Management Via WCO Workshop

The Middle East and North Africa (MENA) Regional Workshop on Risk Assessment and Targeting, sponsored by the World Customs Organization (WCO) and hosted by Qatar Customs, was held in Doha. The workshop aimed to enhance the risk management capabilities of customs administrations in the region. Focusing on risk assessment and profiling, the event facilitated the exchange of experiences through case studies and national reports. The goal was to improve customs' ability to identify and manage risks, enabling them to address the challenges posed by increasingly complex global trade.

01/05/2026 Customs Knowledge
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Bolivia Expands Trade Efficiency with SECOWCO AEO Program

Bolivia Expands Trade Efficiency with SECOWCO AEO Program

The World Customs Organization, under the SECO-WCO framework, conducted a follow-up assessment of Bolivia's AEO program, aiming to optimize its effectiveness and sustainability. By revising the AEO program, communication strategy, and capacity-building training, the number of Bolivian AEO companies doubled, strengthening the program. Future recommendations include strengthening government-private sector cooperation, continuous capacity building, and regular performance evaluations to enhance trade security and facilitation. The assessment highlights the importance of ongoing efforts to ensure the AEO program's long-term success and contribution to Bolivia's trade environment.

01/05/2026 Customs Knowledge
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