Eswatini Customs Modernizes Through Skills Training

Eswatini Customs Modernizes Through Skills Training

The Eswatini Revenue Authority (SRA), in collaboration with the World Customs Organization (WCO), undertook a people development diagnostic mission to develop a competency-based customs talent development strategy, aiming to enhance customs modernization. The SRA is committed to adopting relevant management principles and implementing a plan encompassing key elements such as competency model development, job analysis, recruitment and training, and performance management. This initiative is designed to promote trade facilitation and economic development within Eswatini.

01/20/2026 Customs Knowledge
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Liberia Enhances Tax Collection with WCO Assistance

Liberia Enhances Tax Collection with WCO Assistance

With the support of the WCO WACAM project, the Liberia Revenue Authority is actively implementing a competency-based human resource management system. This includes developing tools such as job benchmarks, competency frameworks, and job descriptions, as well as formulating human resource and training strategies. This initiative aims to enhance employee performance, achieve organizational goals, and inject new vitality into Liberia's economic development and social progress. The focus is on building a skilled and effective tax workforce.

01/07/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Team Performance

Benin Customs Adopts Competency Model to Enhance Team Performance

With funding from the Swedish government, Benin Customs upgraded its talent management system by introducing a competency model-based HRM system. This system covers recruitment, training, performance management, and career development, aiming to enhance employee capabilities and organizational performance. Following a successful pilot program, the system will be rolled out nationwide, offering valuable insights for other organizations. The implementation of the competency model is expected to significantly improve the effectiveness and efficiency of Benin Customs operations.

01/22/2026 Customs Knowledge
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Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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CACC Cargolinx Earns IATA Accreditation Boosting Egypts Air Cargo Training

CACC Cargolinx Earns IATA Accreditation Boosting Egypts Air Cargo Training

CACC Cargolinx's IATA certification standardizes ULD operations and dangerous goods handling training, improving training efficiency and employee competence. This reduces safety incidents, earns customer trust, and creates broader development prospects for the company. IATA certification is an effective way for air cargo companies to enhance their competitiveness. It demonstrates a commitment to global standards and best practices, assuring customers of safe and reliable handling of their shipments. Implementing CBTA methodologies further optimizes the training process and ensures competency-based skill development.

01/20/2026 Logistics Industry Insights
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Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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IATA Launches Digital Training for Air Cargo Safety Compliance

IATA Launches Digital Training for Air Cargo Safety Compliance

IATA introduces digital dangerous goods compliance training, updating regulatory knowledge, enhancing skills, and reducing transportation risks. This includes instructor competency-based courses, ensuring trainers are equipped to deliver effective and up-to-date instruction. The training aims to improve safety and adherence to regulations in the handling and transport of hazardous materials by air. This digital format allows for easier access and more flexible learning, contributing to a more secure and compliant air cargo industry.

12/30/2025 Logistics Encyclopedia
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Aviation Industry Adopts Competencybased Dangerous Goods Training

Aviation Industry Adopts Competencybased Dangerous Goods Training

This paper explores competency-based training and assessment for the air transport of dangerous goods, aiming to enhance safety and efficiency. It provides practical operational guidelines for corporate training programs. The focus is on ensuring personnel possess the necessary skills and knowledge to handle dangerous goods safely and in compliance with regulations. This approach contributes to a safer and more secure aviation environment by promoting a culture of competence and continuous improvement in dangerous goods handling practices.

01/16/2026 Logistics Encyclopedia
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Global Aviation Body IATA Elevates Flight Instructor Standards

Global Aviation Body IATA Elevates Flight Instructor Standards

IATA's CBTA Flight Instructor Training program aims to equip flight standards setters with competency-based training approaches, enhancing their ability to train and assess flight instructors. The course covers core topics such as CBTA fundamentals, instructor competencies, and Threat and Error Management. Through scenario simulations and practical exercises, participants will master assessment techniques and facilitation methods. This ultimately fosters more resilient pilots and improves overall flight safety levels. The training focuses on practical application and aims to cultivate instructors capable of developing pilots who can effectively manage real-world challenges.

01/20/2026 Logistics Encyclopedia
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