Madagascar Revamps HR to Strengthen Tax Revenue

Madagascar Revamps HR to Strengthen Tax Revenue

The Madagascar Revenue Authority (MRA), with support from the World Customs Organization (WCO), launched an HR modernization project. This initiative aims to enhance operational efficiency, optimize tax collection, and improve employee engagement by building a competency-based HR management system. The MRA will focus on developing a highly skilled and professional tax workforce through competency models, digital empowerment, and cultural transformation. This transformation will enable the MRA to contribute more significantly to Madagascar's economic development.

01/26/2026 Customs Knowledge
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Madagascar Customs Boosts Trade with Talent Development

Madagascar Customs Boosts Trade with Talent Development

With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.

12/30/2025 Customs Knowledge
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Barbados Customs Enhances Efficiency with HR Management Reform

Barbados Customs Enhances Efficiency with HR Management Reform

The Barbados Customs and Excise Department (BCED) is undergoing a competency-based HRM reform in collaboration with the World Customs Organization (WCO) and the International Monetary Fund (IMF). Aiming to enhance operational efficiency, revenue collection, and stakeholder engagement, BCED is committed to modernizing its talent management practices. This involves developing a competency framework, job catalog, and exploring the establishment of an internal HRM department. By strengthening its human resources, BCED seeks to contribute more effectively to economic development.

01/22/2026 Customs Knowledge
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Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

Mali Customs, with the support of the World Customs Organization, is committed to modernizing its HRM through GRH reform. This involves diagnosing the existing system and building a competency-based HRM system, including developing job descriptions, competency models, and position descriptions, alongside capacity building initiatives. Despite facing challenges, Mali Customs is actively pushing forward with these reforms to enhance overall effectiveness and better serve national economic development. The reform aims to improve efficiency and effectiveness in customs administration.

01/26/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization Under West Africa Project

Senegal Customs Adopts HR Modernization Under West Africa Project

Funded by the Swedish government, the World Customs Organization (WCO) supported the modernization of human resources management in Senegalese Customs through the West Africa Customs Administration Modernization Project. The project focused on building a competency-based human resources management system. Key tools such as job classifications, competency models, and job descriptions were developed to improve Senegalese Customs' management efficiency and international competitiveness. The initiative aims to strengthen the customs administration's capacity and contribute to regional economic development.

02/03/2026 Customs Knowledge
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US DOT Revokes Accreditation for Rogue CDL Training Programs

US DOT Revokes Accreditation for Rogue CDL Training Programs

The U.S. Department of Transportation is cracking down on substandard CDL training providers. Nearly 3,000 schools have been removed from the approved list for failing to meet standards, and another 4,500 have received warnings for potential violations. This initiative aims to improve the quality of truck driver training and ensure road safety from the source, ultimately reducing the risk of accidents. The increased scrutiny seeks to hold schools accountable and improve the overall competency of newly licensed commercial drivers.

01/15/2026 Logistics
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Niger Customs Adopts Competencybased HR Management

Niger Customs Adopts Competencybased HR Management

Niger Customs, with the support of the World Customs Organization, is implementing a competency-based human resource management system modernization. Through expert guidance, capacity building, and high-level support, they have completed the development of a job catalog, competency framework, and job descriptions. A future development blueprint has also been planned, aiming to improve the overall effectiveness of the customs administration. This initiative focuses on enhancing employee skills and aligning them with organizational goals to achieve customs modernization and improve service delivery.

01/22/2026 Customs Knowledge
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Senegal Customs Overhauls HR Leads West African Reform

Senegal Customs Overhauls HR Leads West African Reform

Supported by the Swedish government-funded West African Customs Administration Modernization (WACAM) project, Senegalese Customs is actively modernizing its human resource processes. This includes developing key tools such as job and competency directories and building a competency-based management system. The project serves as a model for customs administration modernization in the West African region and provides valuable experience for other countries. It highlights the importance of investing in human resources to improve customs efficiency and effectiveness within the region.

02/05/2026 Customs Knowledge
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Aviation Industry Boosts Safety with IATA Dangerous Goods Training

Aviation Industry Boosts Safety with IATA Dangerous Goods Training

This article focuses on the IATA DGR Dangerous Goods Acceptance Recurrent Training course. It aims to help professionals understand the course objectives, structure, features, and registration information. It emphasizes the importance of regulatory compliance, skill enhancement, and legal responsibility. By participating in recurrent training, practitioners can update their knowledge, master skills, ensure the safe transportation of dangerous goods, reduce legal risks, and jointly build a safe and compliant air transport environment. This ensures continued competency and adherence to the latest IATA DGR regulations.

01/20/2026 Logistics Encyclopedia
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