competency first News

Barbados Customs Adopts Wcobacked HR Modernization

A WCO virtual workshop assisted Barbados Customs in building a competency-based HRM system to enhance efficiency, increase revenue collection, and improve relationships. The collaboration aims to modernize HRM practices within the organization. This initiative is expected to significantly improve the performance of Barbados Customs by aligning employee skills and knowledge with organizational goals and strategic objectives. The competency model will serve as a foundation for recruitment, training, performance management, and career development, ultimately contributing to a more effective and motivated workforce.

01/26/2026 Customs Knowledge

Eswatini Adopts Modern HR to Improve Trade Efficiency

The Eswatini Revenue Service adopted modern human resource management practices to address trade facilitation challenges. The World Customs Organization recommends building a competency framework to enhance employee capabilities and organizational competitiveness. This approach aims to improve the effectiveness and efficiency of the revenue service by ensuring that employees possess the necessary skills and knowledge to meet the demands of a rapidly changing trade environment. The implementation of a competency model is crucial for aligning employee performance with organizational goals and driving sustainable growth.

01/26/2026 Customs Knowledge

Eswatini Overhauls HR to Improve Trade Facilitation

Eswatini is addressing trade facilitation challenges by reforming its human resource management system. With WCO support, the SRA conducted a 'People Development Diagnostic' to assess capacity gaps and committed to adopting competency-based management. By building competency models, optimizing training programs, improving performance management, and planning career development, Eswatini aims to enhance customs efficiency and promote economic development. This initiative serves as a valuable example for other developing countries seeking to modernize their customs operations and leverage human capital for improved trade outcomes.

02/03/2026 Customs Knowledge

Senegal Customs Overhauls HR Leads West African Reform

Supported by the Swedish government-funded West African Customs Administration Modernization (WACAM) project, Senegalese Customs is actively modernizing its human resource processes. This includes developing key tools such as job and competency directories and building a competency-based management system. The project serves as a model for customs administration modernization in the West African region and provides valuable experience for other countries. It highlights the importance of investing in human resources to improve customs efficiency and effectiveness within the region.

02/05/2026 Customs Knowledge

DP World Opens First Logistics Warehouse in Singapore

The Dubai Ports World Group has inaugurated its first logistics warehouse in Singapore, featuring a 13,000 square meter multi-user dedicated bonded warehouse, which enhances its logistics capabilities in the Asia-Pacific region. The group plans to continue strategic investments to improve service quality and expand its global supply chain infrastructure.

08/06/2025 Warehousing

First Security Islami Bank Enhances Crossborder Payment Security

This article provides a detailed overview of the SWIFT code FSEBBDDHAGR of FIRST SECURITY ISLAMI BANK PLC. and its significance in cross-border payments. It emphasizes that the correct use of the SWIFT code ensures the safety of funds and facilitates quick arrival at the destination.