Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

01/26/2026 Customs Knowledge
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Botswana Modernizes Tax System with Datadriven Talent Upgrade

Botswana Modernizes Tax System with Datadriven Talent Upgrade

With the assistance of the World Customs Organization, the Botswana Unified Revenue Service (BURS) is implementing a competency-based human resource management system. This initiative aims to enhance tax collection efficiency and improve international competitiveness. The focus on capacity building and talent development is crucial for modernizing the tax administration and ensuring its long-term effectiveness in a globalized economy. This strategic approach is designed to equip the BURS with the skilled workforce necessary to meet the evolving challenges of tax administration.

01/26/2026 Customs Knowledge
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Hainan Tightens Oversight of Zerotariff Goods

Hainan Tightens Oversight of Zerotariff Goods

China's General Administration of Customs has issued new regulations to strengthen the supervision of 'zero-tariff' imported goods in the Hainan Free Trade Port. The new rules stipulate that 'zero-tariff' goods must be imported uniformly by customs-approved duty-free shops and sold in designated areas. Operating units are required to register and equip themselves with information systems to connect with customs, enabling full traceability of goods and verification of resident identity. This aims to ensure the effective implementation of the policy and prevent abuse of the zero-tariff benefits.

02/11/2026 Customs Knowledge
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Haiti Dominican Republic Boost Customs Skills in WCO Workshop

Haiti Dominican Republic Boost Customs Skills in WCO Workshop

The WCO trained customs officers in Haiti to enhance their valuation capabilities. This initiative aimed to strengthen customs valuation practices, ensuring revenue security and promoting fair trade. Furthermore, the program fostered cooperation between Haiti and the Dominican Republic, encouraging regional collaboration in customs administration. By building capacity and promoting regional partnerships, the WCO contributes to the sustainable development of Haiti and the wider Caribbean region, facilitating legitimate trade and combating illicit activities. The focus on valuation is crucial for accurate revenue collection and a level playing field for businesses.

02/03/2026 Customs Knowledge
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Bolivia Strengthens Customs Leadership Amid Trade Challenges

Bolivia Strengthens Customs Leadership Amid Trade Challenges

Bolivia Customs recently held a successful high-level leadership development workshop aimed at enhancing the capabilities of its management team to address future challenges. Supported by the WCO-SECO Global Trade Facilitation Programme (GTFP), the initiative focused on strengthening team cohesion and improving management effectiveness through customized courses, team building activities, and negotiation skills training. This program lays a solid foundation for the future development of Bolivia Customs, equipping its leaders with the necessary skills and knowledge to navigate the evolving landscape of international trade and customs administration.

02/05/2026 Customs Knowledge
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South Africas SARS Boosts Female Leadership in Organizational Overhaul

South Africas SARS Boosts Female Leadership in Organizational Overhaul

The World Customs Organization (WCO) held an all-women leadership workshop in South Africa for the South African Revenue Service (SARS). The workshop aimed to enhance the leadership skills of female managers and promote institutional reform. Focusing on the challenges faced by SARS, the workshop covered topics such as strategic management and personnel management. Participants actively engaged and benefited greatly. Funded by the Finnish Ministry for Foreign Affairs, the event reflects the importance placed on women's leadership development and customs modernization. This initiative contributes to building a more inclusive and effective customs administration.

01/07/2026 Customs Knowledge
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Guatemala Boosts Trade Efficiency with WCO Partnership

Guatemala Boosts Trade Efficiency with WCO Partnership

The World Customs Organization (WCO), through the Mercator Program, supports Guatemala's Tax and Customs Administration (SAT) in implementing the Trade Facilitation Agreement (TFA). This support includes on-site missions, needs analysis, and action plan development. The WCO team engaged with Guatemalan stakeholders, proposing recommendations to optimize customs clearance processes, enhance transparency, and strengthen inter-agency cooperation. The aim is to help Guatemala achieve trade facilitation, thereby promoting economic development. This initiative underscores the WCO's commitment to assisting member states in streamlining trade procedures and fostering a more efficient global trading environment.

01/07/2026 Customs Knowledge
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WCO Aids Ethiopia in Trade Risk Management Boost

WCO Aids Ethiopia in Trade Risk Management Boost

The World Customs Organization (WCO) conducted a risk management diagnostic of the Ethiopian Revenues and Customs Authority (ERCA) to enhance its risk management effectiveness and promote trade facilitation. Through in-depth research, multi-stakeholder engagement, on-site visits, and supply chain analysis, the WCO tailored solutions for ERCA and proposed a capacity building action plan. This initiative aims to help Ethiopia establish a more efficient and secure customs administration system. The diagnostic and subsequent recommendations are intended to strengthen ERCA's ability to manage risks effectively and facilitate legitimate trade.

01/22/2026 Customs Knowledge
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WCO Boosts Lesotho Customs Modernization with Audit Reform

WCO Boosts Lesotho Customs Modernization with Audit Reform

The World Customs Organization (WCO) successfully completed a Post Clearance Audit (PCA) diagnostic mission for the Lesotho Revenue Authority (LRA). The mission aimed to assess the LRA's systems, techniques, and methodologies related to PCA and provide recommendations for improvement, enhancing the efficiency and transparency of its tax administration system. This initiative is part of the HMRC-WCO-UNCTAD collaboration project, highlighting the importance of international cooperation in promoting customs modernization in developing countries.

01/05/2026 Customs Knowledge
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Liberia Pilot Project Enhances Trade with Datadriven Customs

Liberia Pilot Project Enhances Trade with Datadriven Customs

An evaluation of Liberia's tariff pilot program reveals that the data-driven ASYPM system significantly improved decision-making, transparency, and tax revenue efficiency. The program's success highlights the potential of data-driven approaches to enhance customs operations and improve revenue collection in developing countries. By leveraging data analytics and performance monitoring, the system facilitated better resource allocation and reduced opportunities for corruption, ultimately leading to a more effective and accountable customs administration.

01/26/2026 Customs Knowledge
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