Malaysia Boosts Border Security with Wcobacked Risk System

Malaysia Boosts Border Security with Wcobacked Risk System

The World Customs Organization (WCO) held a risk management workshop in Malaysia to support the Royal Malaysian Customs Department (RMCD) in strengthening its border security. The workshop focused on risk identification, targeting, postal/express consignment risk management, and international cooperation. By combining theory and practice, it aimed to enhance RMCD's risk management capabilities, laying the foundation for building a smart customs administration and safeguarding national security. The workshop provided valuable insights and practical tools for RMCD to improve its risk assessment and mitigation strategies.

01/05/2026 Customs Knowledge
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Cte Divoire Customs Boosts Gender Equality with WCO Backing

Cte Divoire Customs Boosts Gender Equality with WCO Backing

The WCO conducted an assessment in Côte d'Ivoire on the progress of gender equality and diversity within customs administration. The assessment provided recommendations for improvement, aiming to create a work environment that promotes equal opportunities for all. The focus was on identifying areas where customs practices and policies could be enhanced to foster a more inclusive and equitable workplace, benefiting both employees and the effectiveness of customs operations. Ultimately, this initiative supports the WCO's commitment to promoting gender equality and diversity within its member organizations.

01/05/2026 Customs Knowledge
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Papua New Guinea Upgrades SEZ Customs to Meet Global Standards

Papua New Guinea Upgrades SEZ Customs to Meet Global Standards

Papua New Guinea Customs Service (PNGCS) is actively improving its management of Special Economic Zones. A workshop organized by the World Customs Organization (WCO) helped PNGCS benchmark against international standards, identify gaps, and learn from other countries' experiences. The outcomes of the discussions will be used to revise laws and regulations, aiming to establish a more efficient and transparent SEZ management system and promote economic development. This initiative underscores PNG's commitment to aligning with global best practices in customs administration and fostering a favorable investment climate.

12/30/2025 Customs Knowledge
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Bolivia Customs Boosts Trade with Strategic Workshop

Bolivia Customs Boosts Trade with Strategic Workshop

The WCO held a workshop in Bolivia to help its customs enhance organizational transformation capabilities, implement a new strategic plan, and promote trade facilitation and sustainable development. The workshop aimed to strengthen Bolivia's customs administration by focusing on modernizing its operations and aligning them with international best practices. This initiative is expected to improve efficiency, transparency, and compliance, ultimately contributing to economic growth and regional integration. The WCO's support underscores its commitment to assisting member countries in achieving their development goals through effective customs management.

01/05/2026 Customs Knowledge
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Armenia Boosts Customs Efficiency with WCO Audit System

Armenia Boosts Customs Efficiency with WCO Audit System

The World Customs Organization (WCO) provided Post Clearance Audit (PCA) support to the State Revenue Committee (SRC) of Armenia, aiming to assist the country's customs administration in implementing a trader-centric audit model and enhancing trade facilitation. The mission covered PCA concepts, objective frameworks, systems audits, audit cycles, and risk management. This support helps Armenian Customs launch its first trader-centric audit pilot project. The initiative is expected to improve compliance and streamline trade processes, ultimately contributing to Armenia's economic growth and international competitiveness.

01/05/2026 Customs Knowledge
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Colombia Customs Boosts Efficiency with Wcobacked KPI System

Colombia Customs Boosts Efficiency with Wcobacked KPI System

The WCO assisted Colombian Customs in enhancing its strategic performance. Through the GTFP project, DIAN optimized its KPI system and strengthened project management, contributing to trade facilitation. This initiative aimed to improve efficiency and effectiveness within the customs administration, ultimately supporting smoother and faster trade processes. The focus was on aligning strategic goals with operational performance, ensuring that customs activities effectively contribute to national trade objectives and economic growth. The project's success hinges on continuous monitoring and evaluation of the implemented KPIs and project management practices.

02/05/2026 Customs Knowledge
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Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

With WCO support, Mali Customs initiated a competency-based human resource modernization reform. This aims to build a high-quality, professional workforce through a modern training system, career development system, and integrity policies. The goal is to enhance overall customs performance, strengthen organizational competitiveness, and promote Mali's sustainable economic development. This paper analyzes the reform's background, objectives, key achievements, challenges, and opportunities. It also proposes recommendations for an action plan to further the reform's success and ensure its long-term impact on the Malian customs administration.

01/30/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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Bolivia Customs Strengthens Leadership Amid Trade Challenges

Bolivia Customs Strengthens Leadership Amid Trade Challenges

Bolivian Customs significantly enhanced its leadership team's strategic decision-making abilities and team cohesion through customized training, team building, and negotiation skills development at a high-level leadership and management development retreat. This initiative strengthened their foundation for addressing future challenges. The WTO-SECO Global Trade Facilitation Programme provided crucial support for this event, fostering improved leadership and collaboration within the Bolivian Customs administration to promote trade facilitation.

02/02/2026 Customs Knowledge
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East Africa Enhances Customs Oversight with Audit Training Completion

East Africa Enhances Customs Oversight with Audit Training Completion

The WCO and JICA's joint "Master Trainer Programme" successfully concluded in East Africa, training 18 post-clearance audit experts and developing regional training materials. This initiative aims to enhance customs audit capabilities in East Africa, facilitating trade, combating smuggling, and safeguarding economic security. The project is expected to inject new momentum into regional development by strengthening customs administration and promoting efficient trade practices within the East African Community.

02/02/2026 Customs Knowledge
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