German Customs Officer Rises to Finance Leadership Role

German Customs Officer Rises to Finance Leadership Role

Constanze Voss, a senior German customs official, shares her career journey from lawyer to customs leader, emphasizing the importance of adaptability, communication, and leadership in diverse roles. She encourages young women to be brave and confident, seizing opportunities within the customs field. Voss highlights the German Customs' efforts in promoting diversity and supporting employee work-life balance. Her story inspires women to pursue leadership positions and demonstrates the evolving landscape of the customs profession, embracing inclusivity and offering a supportive environment for all employees.

01/22/2026 Customs Knowledge
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Philippine Customs Boosts Reform Efforts with WCO Backing

Philippine Customs Boosts Reform Efforts with WCO Backing

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop for senior officials of the Bureau of Customs (BOC) in the Philippines. This initiative aims to solidify reform achievements and enhance crisis response capabilities within the BOC. Through customized training and a blend of theory and practice, the workshop supports the BOC in building a more resilient management system. It also lays the groundwork for future collaboration to effectively implement the World Trade Organization's (WTO) Trade Facilitation Agreement, ultimately contributing to smoother and more efficient trade processes.

01/22/2026 Customs Knowledge
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Nigeria Customs Enhances Leadership with WCO Training Program

Nigeria Customs Enhances Leadership with WCO Training Program

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop for the Nigeria Customs Service (NCS), aiming to enhance the capabilities of senior management and drive NCS reform and modernization. The workshop covered topics such as strategic management, people management, and change management. Participants responded enthusiastically, expressing their intention to apply what they learned. The Comptroller General of the NCS highly praised the workshop, recognizing its crucial role in developing the skills necessary to address future challenges.

01/22/2026 Customs Knowledge
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WCO Boosts Cameroon Customs Import Valuation and Revenue

WCO Boosts Cameroon Customs Import Valuation and Revenue

The WCO assessed Cameroon's customs valuation system to help it comply with the WTO Agreement, enhance revenue collection, facilitate trade, and reduce trade frictions. The assessment likely identified areas for improvement and provided recommendations for strengthening the system and ensuring its alignment with international standards. This support aims to improve Cameroon's trade competitiveness and contribute to its economic development by fostering a more transparent and efficient customs environment.

01/22/2026 Customs Knowledge
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Benin Customs Upgrades HR Systems with WCO Assistance

Benin Customs Upgrades HR Systems with WCO Assistance

The World Customs Organization (WCO) supports the Benin Customs Administration in implementing a competency-based human resource management system, aiming to enhance customs administration in the region. Through the WCO-WACAM project, Benin Customs completed a job directory, competency inventory, and job descriptions, and developed a detailed work plan, laying the foundation for HR modernization. This initiative not only improves the quality of Benin Customs staff but also provides a reference for other African countries. This project contributes to strengthening customs efficiency and effectiveness.

01/22/2026 Customs Knowledge
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Benin Customs Boosts Gender Equality with WCO Backing

Benin Customs Boosts Gender Equality with WCO Backing

The World Customs Organization (WCO) collaborated with Benin Customs to promote inclusive customs by implementing Gender Equality and Diversity (GEDC) policies. This follow-up mission included awareness workshops, assessed the progress of the GED action plan implementation, and offered recommendations for improvement. The aim is to establish a more equitable and efficient working environment within Benin Customs. The mission focused on evaluating the effectiveness of current initiatives and identifying areas where further action is needed to ensure a truly inclusive and diverse workforce within the Benin Customs administration.

01/22/2026 Customs Knowledge
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Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Latvia Sets Global Standard in Customs Training Innovation

Latvia Sets Global Standard in Customs Training Innovation

Latvia has developed an innovative customs talent cultivation model in cooperation with Riga Technical University, the State Revenue Service, and the private sector, creating a multi-stakeholder ecosystem. This model combines theory and practice, integrates multiple disciplines, and continuously improves training quality, offering valuable insights for other countries. Simultaneously, the WCO Management Development Program empowers customs leaders and contributes to building a global community for customs talent development. This collaborative approach fosters a more effective and globally connected customs workforce.

11/30/-0001 Customs Knowledge
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Colombia Customs Boosts Risk Management with WCO Aid

Colombia Customs Boosts Risk Management with WCO Aid

The WCO held a workshop in Colombia to help DIAN improve its risk management capabilities. Experts provided instruction, and DIAN actively participated. The GTFP will continue to support DIAN's technological transformation over the next three years, promoting trade facilitation. The workshop aimed to strengthen DIAN's ability to identify and mitigate potential risks in cross-border trade, enhancing security and efficiency. Through enhanced risk management practices and customs cooperation, DIAN can contribute to a more secure and facilitated trade environment.

01/20/2026 Customs Knowledge
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Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs is implementing a five-year strategy in response to the World Customs Organization's Mercator Program. This initiative aims to modernize customs operations, promote economic development, and enhance international competitiveness. The strategic plan focuses on streamlining processes, improving efficiency, and aligning with global best practices. By embracing international standards and modern technologies, Antigua and Barbuda Customs seeks to facilitate trade, strengthen border security, and contribute to the nation's sustainable economic growth. This modernization effort is crucial for attracting investment and fostering a more competitive business environment.

01/20/2026 Customs Knowledge
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