Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
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WCO Belgian Customs Academy Boost African Customs Training

WCO Belgian Customs Academy Boost African Customs Training

WCO, in collaboration with the Belgian Customs Academy, provides training to African customs officials to enhance their capabilities. Recently, officials visited the WCO headquarters to deepen cooperation, focusing on areas such as digital transformation. This partnership aims to strengthen customs administration in Africa and facilitate trade by building a skilled workforce and promoting modern practices. The collaboration underscores the WCO's commitment to supporting Africa's development through effective customs management and capacity building initiatives.

01/05/2026 Customs Knowledge
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WCO Belgian Customs Academy Boost African Customs Training

WCO Belgian Customs Academy Boost African Customs Training

The World Customs Organization (WCO) and the Belgian Customs Academy (BCS) have deepened their collaboration to provide enhanced training for customs officials from French-speaking African countries. The training covers the WCO's latest tools and issues. This initiative aims to improve customs management capabilities in Africa, promote regional trade development, and serve as a model for global customs capacity building. The partnership underscores the commitment to strengthening customs administrations and fostering a more efficient and secure global trade environment.

01/22/2026 Customs Knowledge
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German Customs Officer Rises to Finance Leadership Role

German Customs Officer Rises to Finance Leadership Role

Constanze Voss, a senior German customs official, shares her career journey from lawyer to customs leader, emphasizing the importance of adaptability, communication, and leadership in diverse roles. She encourages young women to be brave and confident, seizing opportunities within the customs field. Voss highlights the German Customs' efforts in promoting diversity and supporting employee work-life balance. Her story inspires women to pursue leadership positions and demonstrates the evolving landscape of the customs profession, embracing inclusivity and offering a supportive environment for all employees.

01/22/2026 Customs Knowledge
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Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Uruguay Customs Advances Reform with WCO Leadership Program

Uruguay Customs Advances Reform with WCO Leadership Program

The World Customs Organization (WCO) conducted a leadership and management development workshop for mid-to-senior level managers of Uruguay Customs, supporting its organizational change efforts. The workshop covered core topics such as self-awareness, communication and motivation, delegation and coaching, and change management. It aimed to enhance the leadership and management skills of participants, driving the modernization of Uruguay Customs. Participants and senior management highly praised the WCO program, recognizing its significant value in global customs capacity building.

12/30/2025 Customs Knowledge
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Japan Fund Enhances Fiji Customs Training

Japan Fund Enhances Fiji Customs Training

Sponsored by the Japan Customs Cooperation Fund, Fiji hosted a sub-regional HS Harmonized System training course aimed at enhancing the commodity classification skills of customs officers from Pacific Island countries. The training emphasized practical application and communication. It recommended that countries continuously strengthen capacity building, improve classification infrastructure, introduce advance ruling systems, and enhance internal and cross-border communication to promote regional trade development. The course focused on improving skills to correctly classify goods under the HS system.

12/30/2025 Customs Knowledge
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Customs Boosted Supply Chains Trust During Pandemic

Customs Boosted Supply Chains Trust During Pandemic

The WCO has released crisis communication guidelines to assist customs administrations in responding to pandemic challenges. The guidelines emphasize clear objectives, teamwork, and proactive planning. Effective communication is crucial for maintaining public confidence, ensuring the smooth flow of essential goods, and fostering international cooperation. These guidelines provide a framework for customs organizations to manage information effectively during times of crisis, enabling them to adapt and respond efficiently while minimizing disruption to trade and protecting public health.

01/05/2026 Customs Knowledge
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Jordan Customs Adopts Modern Project Management for Trade Efficiency

Jordan Customs Adopts Modern Project Management for Trade Efficiency

With the support of the WCO, Jordan Customs enhanced its project management capabilities by establishing a project management framework. This initiative aims to improve customs clearance efficiency, strengthen risk management, and enhance information technology to build a modern, 21st-century customs administration and boost international competitiveness. The project emphasizes a results-oriented approach, values communication and collaboration, promotes continuous improvement, and embraces the future.

01/20/2026 Customs Knowledge
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Guide to Iatas Global Communication Standards

Guide to Iatas Global Communication Standards

This document serves as a guide to contacting IATA's global offices, emphasizing the IATA Customer Service Center for efficient communication. It compiles addresses and phone numbers of IATA offices worldwide, organized by region for easy navigation. The article also outlines IATA's global strategic layout and its focus in various regions. The aim is to assist readers in selecting the most appropriate communication channel and improving overall communication efficiency. This guide helps users quickly find the right IATA office for their needs.

01/05/2026 Logistics
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