Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

Jamaica Customs Advances Strategic Plan with WCO Support

Jamaica Customs Advances Strategic Plan with WCO Support

The World Customs Organization (WCO) is assisting the Jamaica Customs Agency (JCA) in developing a three-year strategic plan. This plan aims to integrate customs reform, modernization, and trade facilitation measures. A workshop was held to build consensus and lay the groundwork for future collaboration. This initiative will support the JCA's modernization efforts and enhance Jamaica's national competitiveness. The strategic plan is expected to guide the JCA in streamlining processes, improving efficiency, and fostering a more conducive environment for international trade.

Global Tech Leaders to Convene at 2026 WCO Conference

Global Tech Leaders to Convene at 2026 WCO Conference

The World Customs Organization (WCO) will hold a technical conference in 2026, bringing together experts and stakeholders from the global customs sector to discuss innovations in customs technology and modernization in management. The conference aims to promote international cooperation and the sharing of experiences, fostering improvements in customs efficiency and transparency.

08/08/2025 Logistics
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Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

Wcos WACAM Project Boosts Customs Collaboration in Cape Verde

Wcos WACAM Project Boosts Customs Collaboration in Cape Verde

The WCO's WACAM project assisted Cape Verde Customs in establishing a stakeholder engagement mechanism to enhance transparency, facilitate trade, combat smuggling, and achieve customs modernization. This initiative fostered collaboration and improved communication between customs authorities and various stakeholders, leading to more efficient and effective customs operations. The project's success highlights the importance of stakeholder involvement in driving customs reform and promoting economic growth.

WCO Enhances Jordan Customs with Advanced Training Program

WCO Enhances Jordan Customs with Advanced Training Program

The WCO assisted Jordan Customs in establishing an internal trainer team to enhance training capabilities. A competency-based approach was adopted to support customs modernization. Data analysis was used to evaluate the effectiveness of the training and optimize resource allocation. This initiative strengthens Jordan Customs' ability to deliver effective training programs and contribute to regional and international customs cooperation.

PICARD Conference Examines Postpandemic Customs and Sustainability

PICARD Conference Examines Postpandemic Customs and Sustainability

The 15th PICARD Conference focused on customs transformation and sustainable development in the context of the pandemic. Discussions centered on the reshaping of customs roles, customs' responsibilities in sustainable development, the construction of performance evaluation systems, and data-driven customs management models. The conference aimed to provide intellectual support and practical guidance for the modernization of customs worldwide. Registration was free and open to all participants.

WCO Program Boosts Botswana Customs Tax Reform Efforts

WCO Program Boosts Botswana Customs Tax Reform Efforts

The WCO conducted a leadership workshop in Botswana to enhance the capabilities of Botswana Unified Revenue Service (BURS) managers and promote tax reform. This initiative, funded by Finland, highlights the crucial role of leadership in driving customs modernization and organizational effectiveness. The workshop aimed to equip BURS personnel with the necessary skills and knowledge to lead effectively, contributing to improved revenue collection and overall efficiency. Capacity building through leadership development is a key component of sustainable customs modernization efforts.

WCO Backs Benins Customs Reform to Boost Cotonou Port Trade

WCO Backs Benins Customs Reform to Boost Cotonou Port Trade

With the assistance of the World Customs Organization (WCO), Benin has launched a customs reform and modernization strategy. The aim is to improve the efficiency of the Port of Cotonou, optimize clearance procedures, strengthen risk management, and introduce advanced technologies. Through international tenders and expert support, the action plan is continuously adjusted to meet the needs of port expansion and modernization. Initial monitoring missions assess the progress of the reforms, laying the foundation for Benin's economic development.