Eswatini Customs Modernizes Through Skills Training

Eswatini Customs Modernizes Through Skills Training

The Eswatini Revenue Authority (SRA), in collaboration with the World Customs Organization (WCO), undertook a people development diagnostic mission to develop a competency-based customs talent development strategy, aiming to enhance customs modernization. The SRA is committed to adopting relevant management principles and implementing a plan encompassing key elements such as competency model development, job analysis, recruitment and training, and performance management. This initiative is designed to promote trade facilitation and economic development within Eswatini.

01/20/2026 Customs Knowledge
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Niger Customs Modernizes Trade Processes with WCO Backing

Niger Customs Modernizes Trade Processes with WCO Backing

Niger Customs, with WCO support, launched an IT strategy for modernization. It involved needs analysis and strategic planning, focusing on establishing an IT department, talent development, infrastructure upgrades, and process standardization. The strategy aims to improve clearance efficiency, reduce error rates, increase revenue, and enhance services. Challenges include funding, technology, and mindset shifts, requiring international assistance and talent cultivation. The successful implementation of this IT strategy is crucial for Niger Customs to meet its modernization goals and contribute to national development.

12/30/2025 Customs Knowledge
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WCO Promotes Data Analytics for Smarter Customs and Trade Growth

WCO Promotes Data Analytics for Smarter Customs and Trade Growth

The World Customs Organization (WCO) holds data analysis workshops to promote its application in customs and enhance management effectiveness. Through data analysis, customs can achieve goals like risk management, trade compliance, trade facilitation, and revenue collection, ultimately realizing digital transformation and building smart customs. Facing challenges in data quality, security, talent, and technology, customs must actively embrace data analysis and serve national economic development. This includes leveraging data to improve efficiency and effectiveness in various customs operations.

01/07/2026 Customs Knowledge
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China Customs Boosts Skills Via WCO Leadership Program

China Customs Boosts Skills Via WCO Leadership Program

The World Customs Organization (WCO) held a leadership and management development workshop in Guangzhou, China, for Chinese Customs. The workshop aimed to enhance the capabilities of Chinese customs administrators and support their reform and modernization efforts. Topics covered included leadership, vision planning, and personnel management. The General Administration of Customs of China (GACC) highly praised the workshop and expressed its desire to continue collaborating with the WCO to build a sustainable talent development system. The GACC anticipates further cooperation to strengthen customs administration and leadership capabilities.

12/30/2025 Customs Knowledge
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WCO Program Boosts Customs Leadership and Global Trade Growth

WCO Program Boosts Customs Leadership and Global Trade Growth

The World Customs Organization (WCO) Professional Development Programme aims to cultivate customs talent and promote international cooperation. The 2011/2012 project review highlights its objectives, participants, achievements, and impact, emphasizing the importance of knowledge sharing, capacity building, and trade facilitation. The article also looks forward to the future development direction of the program, calling for jointly building a new chapter in global customs cooperation. It underscores the program's role in fostering a collaborative environment and enhancing the effectiveness of customs administrations worldwide.

12/30/2025 Customs Knowledge
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Fiji Customs Boosts Efficiency with WCO Training Program

Fiji Customs Boosts Efficiency with WCO Training Program

WCO talent tools assist Fiji Customs in reforming its human resources. Recommendations include optimizing recruitment, training, performance management, compensation, and communication. The goal is to build a highly efficient customs team, ultimately promoting economic development. This involves attracting and retaining skilled personnel, providing continuous professional development, and fostering a positive work environment. By implementing these strategies, Fiji Customs can enhance its operational effectiveness and contribute to national prosperity. The focus is on creating a sustainable and capable workforce within the customs administration.

01/05/2026 Customs Knowledge
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Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
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WCO Backs Timorleste in Customs Training Strategy Development

WCO Backs Timorleste in Customs Training Strategy Development

The World Customs Organization (WCO) provided technical assistance to Timor-Leste Customs, helping to develop a training strategy and plan for 2017-2019. This initiative aimed to comprehensively enhance the professional skills of customs officers, build a robust internal training center, promote customs modernization, and improve Timor-Leste's trade environment. The project is part of the WCO-Norway Customs Capacity Building Programme, which covers several developing countries and aims to improve their customs administration.

01/05/2026 Customs Knowledge
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WCO Launches ACE Portal to Strengthen Global Customs Training

WCO Launches ACE Portal to Strengthen Global Customs Training

The World Customs Organization (WCO) launched the ACE Expert Portal to optimize global expert resource management and enhance capacity building efficiency. This platform empowers individual expert development, facilitates knowledge sharing, and supports member-driven development. Through centralized management and permission settings, the ACE Expert Portal helps the WCO build a talent-driven customs organization, contributing to global trade security and facilitation. It aims to streamline expert identification, deployment, and knowledge transfer, ultimately strengthening customs administrations worldwide.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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