CH Robinson Uses AI to Streamline Freight Operations Reduce Costs
C.H. Robinson is leveraging Generative AI to automate key aspects of the freight lifecycle, including quoting, order confirmation, appointment scheduling, and shipment tracking. This technology significantly improves efficiency and reduces costs, allowing customers and CHR teams to focus on more valuable tasks. AI applications span email quoting, freight bidding, appointment booking, and in-transit visibility, providing customers with a more efficient and economical logistics experience. The implementation streamlines operations and enhances overall supply chain performance.






