Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
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USPS Slows Mail Delivery Sparks Service Concerns

USPS Slows Mail Delivery Sparks Service Concerns

The United States Postal Service (USPS) is adjusting mail delivery times, extending delivery windows for some mail classes. This aims to address rising operational costs and market shifts, potentially impacting individuals, businesses, and e-commerce. USPS pledges to optimize services, requiring users to adapt. Businesses should re-evaluate their logistics strategies. Diversifying logistics options and embracing technological innovation are key coping strategies. Moving forward, USPS needs to balance cost efficiency with service quality to maintain competitiveness and customer satisfaction.

11/03/2025 Logistics
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UPS and USPS Renew Talks to Improve Delivery Efficiency

UPS and USPS Renew Talks to Improve Delivery Efficiency

UPS has resumed discussions with the United States Postal Service to explore efficient delivery solutions with UPS Ground Saver. Despite current delivery models resulting in cost overruns, UPS aims to enhance service quality and profitability through a new strategic partnership, potentially leading to a win-win situation in the future.

08/07/2025 Logistics
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Ecommerce Delivery Price Wars Ease Boosting 2024 Logistics Profits

Ecommerce Delivery Price Wars Ease Boosting 2024 Logistics Profits

Years of express delivery price wars have burdened the industry. This article analyzes five reasons for the easing of these price wars: policy support, companies focusing on last-mile stability, rising consumer demand, the difficulty of clearing out tail-end enterprises, and e-commerce price increases. It emphasizes the importance of curbing price wars for companies, service stations, and delivery personnel, predicting that the express delivery industry will develop in a stable and healthy direction. This shift is crucial for long-term sustainability and improved service quality.

04/22/2024 Logistics Industry Insights
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Integration of Yangtze River Delta Railway Logistics Centers Enhancing Service and Efficiency to Support High-quality Development

Integration of Yangtze River Delta Railway Logistics Centers Enhancing Service and Efficiency to Support High-quality Development

The Yangtze River Delta railway has improved logistics efficiency by integrating existing freight centers, contributing to high-quality economic development. The application of new transportation models and equipment has optimized diverse transportation products. This series of reforms marks a further transformation of railway logistics into the modern service industry.

07/23/2025 Logistics
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Flexport Launches Parcel Splitting for Home Deliveries

Flexport Launches Parcel Splitting for Home Deliveries

Flexport introduces a package splitting service, enabling customers to ship portions of their freight directly to residential addresses, addressing delivery inconvenience. By providing detailed addresses, carton information, and differentiation methods, customers can enjoy personalized delivery solutions. The service features transparent pricing and simplified operation, aiming to enhance delivery flexibility and convenience for residential recipients. This allows for more control over how and where goods are received, especially beneficial for businesses needing to distribute inventory directly to individuals.

11/03/2025 Logistics Encyclopedia
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Future Competition in the Express Industry The Battle and Strategic Transformation of Shentong and Yunda

Future Competition in the Express Industry The Battle and Strategic Transformation of Shentong and Yunda

This article examines the changes in the express delivery industry’s market landscape post-pandemic. It analyzes the evolution of stock price differences between Shentong and Yunda, the progress in hub-and-transfer construction, and the significance of outlet management. The article emphasizes that future competition will increasingly focus on service quality and comprehensive capabilities.

07/24/2025 Logistics
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